SharePoint Search Goes Public!
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The document discusses the use of SharePoint for public and non-profit organizations to enhance mission-driven objectives, improve data retrieval efficiencies, and foster community collaboration. It defines extranets and emphasizes the benefits of SharePoint in creating secure connections between organizations and stakeholders while facilitating content management and digital marketing strategies. It also includes contact information for key contributors and additional resources related to SharePoint search and management.
SharePoint Search Goes Public!
- 1. SharePoint Search for the Public and Non Profit Sector Carlos Valcarcel Microsoft, Technical Development Josh Noble SurfRay, Director of Sales Author: Pro SharePoint 2010 Search
- 2. SharePoint Search Goes Public! Agenda • Setting the Context • Defining Extranets • The Microsoft Offering • Search Case Studies • Q&A
- 3. Achieve Your Mission SharePoint is the key to achieving Mission Driven and Data Driven Objectives • Build capacity – Raise money, volunteers, & increase public awareness – Connect donors and advocates with your mission • Increase efficiencies of data retrieval – Quick information retrieval across departments and affiliate organizations – Link cross functional work teams to both historical and real time data • Implement grant management systems to track and measure results • Track and measure programmatic and financial outcomes – Do your new programs result in the desired outcome? – Ex. Increase graduation rates, literacy, health, etc. • Build communities – Easily connect people with service providers and resource information • Collaborate with community partners and other NGO’s – How can different organizations collaborate and partner to achieve mutual goals? – Ex. Police collaborate with Women’s Shelters to combat domestic violence
- 4. Setting the Context Setting the Context Community Customers Franchise Management Sites Experts Partner Portal Financial Management Sites for Banking Customers Secure Network Employees Vertical Portals Information Extranets Dealer Network B2C Features and functions that are Intranet-like Private Web Isolation from anonymous internet users Product Support Sites Search Services and information for targeted audiences Authenticated Users Horizontal Portals Vendors B2B Partners
- 5. Extranets Defined Extranets Defined Extranets are websites that connect organizations to partners, vendors, and customers—providing a secure, highly personalized interaction with people, information, applications and business processes.
- 6. Why SharePoint? Why SharePoint? Familiar Office® authoring experience Authoring Made Quick page creation, publishing, & language variation Easy Easily add podcasts and streaming video Connect via social networking Compelling Build community and self-service User Experience Rapid content and expertise discovery User-centric content management Familiar, Unified Rich media management Platform Design flexibility for end-users, designers, and developers
- 7. Microsoft Digital Marketing The Microsoft internet sites vision provides organizations with a foundation for rich digital experiences that enables them to: Improve customer experiences and broaden their customer base Web Web Analytics Content Effectively reach new communities and retain existing donors Collaboration Customer Search Experience Offer their services across multiple media channels Application Social Integration Computing Generate higher revenues by monetizing digital assets Digital Assets
- 8. Start with a simple query, quickly find and Top information from explore Woodgrove…new market view report to send to clients Set of Customers to explore Experts to help, with availability and Finds customers beyond direct rating terms (REIT ~ real estate) View of information across different pivots, with drilldown Immediate actions on selected items News and external Drilldown to single view with all clues about a customer: opinion to monitor portfolio, holdings, communications, annual and quarterly customer and send to clients
- 9. Social Integration Profile and Personalization Social Bookmarks
- 15. What the Future Looks Like DIGITAL LANDSCAPE FOR MARKETING INTELLIGENCE PLATFORMS MEDIA/ADVERTISING “build insight” “drive engagement” “create demand” Digital Digital TV Phone Apps Platforms are any platform that Kinect Facebook drives engagement with ―INTERNET SITES‖ Mobile Web LinkedIn the customer/ target audience. Ebay.com/ Twitter Amazon.com Internet Sites for Enterprises Site Management Site BUSINESS INTELLIGENCE TECHNOLOGY MGT BUSINESS MGT DIGITAL MARKETING Management is Software Partners to • Hosting • Governance and content • Search Engine Opt. (SEO) critical for extend analytics: • Technology governance management & publishing • Visual search (Bing, Internet Site • Software Partners to • CommunityManagement Google) development and • WebTrends extend platform over time: • Event mgt/ Lead mgt • Email marketing together they • SharePoint Dashboards • Newsgator • Search results refinement • Social Sites Pages: represent • Social marketing integration Facebook, LinkedIn • HiSoftware business • Telerik • Lead Management opportunity. • Nintex • Digital Asset Management
- 19. Q/A & Contact Details Carlos Valcarcel Microsoft, Technical Development http://blogs.msdn.com/b/dark_corners/ carlos.valcarcel@microsoft.com Josh Noble Director of Sales, Americas & Oceania Author: Pro SharePoint 2010 Search http://www.prosharepointsearch.com/ jno@surfray.com @SurfRay
- 20. Additional Resources Our SharePoint Search Video Webinars: http://surfray.com/resources/webcasts.html Enterprise Search Blog - New Idea Engineering http://www.enterprisesearchblog.com/ Mikael Svenson – Tech and Me http://techmikael.blogspot.com/ Carlos Valcarcel – Dark Corners http://blogs.msdn.com/b/dark_corners/ Michal Pisarek – SharePoint Analyst HQ http://www.sharepointanalysthq.com/ ProSharePointSearch.com http://www.prosharepointsearch.com/