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Shifting the Network Share Paradigm
        Leveraging SharePoint as a
         Business Solutions Platform


            Dux Raymond Sy, PMP, MVP
   Mark Miller, SharePoint Community Evangelist




   Watch video recording http://vimeo.com/24084580
Presentation Objectives
  ¡  In this session, you’ll learn how to:
     ¡  Gain executive buy-in for SharePoint projects
     ¡  Proper plan and appropriately manage expectations
     ¡  Engage the business for better adoption
     ¡  Define organizational SharePoint readiness
     ¡  Iteratively release SharePoint solutions




Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Look Familiar?




Twitter: @meetdux @eusp
What a Concept


“Technology provides no benefits of its own; it is the
application of technology to business opportunities that
produces ROI. ”
                                      —Robert McDowell,
                              In Search of Business Value




Twitter: @meetdux @eusp
Typical Implementation Scenarios
¡  Pilot deployment for IT then magically it becomes an
    enterprise production deployment
  ¡  No planning
  ¡  Everything is ad-hoc
  ¡  No budget earmarked

¡  Heavily customized implementation by techies lacking
    SharePoint skills

¡  SharePoint is nothing but
    a glorified network share




Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Executive SharePoint Ignorance is Not Bliss
¡  Isn’t SharePoint about empowering End Users?
  ¡  Who’s paying the bills?

¡  Execs ordered SharePoint to be deployed
  ¡  Do they REALLY understand the value of SharePoint to the
      organization?
  ¡  Is the budget realistic?

¡  As the enlightened ones, it’s our responsibility to raise
    executive awareness about SharePoint

¡  Read “5 Reasons Why Executive SharePoint Ignorance is
    Not Bliss” http://go.meetdux.com/393b



Twitter: @meetdux @eusp
It’s All About Business Value
¡  Executives are primarily interested on how SharePoint can
    deliver business value

¡  Tip: Look for existing inefficiencies, measure it and prove
    how SharePoint can be a lifesaver
  ¡  Inefficiencies of meeting collaboration
  ¡  Business process automation
  ¡  Single platform vs multiple tools

¡  How much is the investment?




Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Educate and Engage the Business
¡  SharePoint is more than just a glorified network share
  ¡  Stress that SharePoint is a platform on which to build solutions

¡  Tip: Address their pain points
  ¡  Provide high-level technology overview
  ¡  Discuss business challenges
  ¡  Map it to a SharePoint Solution




Twitter: @meetdux @eusp
Don’t Call It SharePoint!
¡  Enterprise-Wide Solutions
  ¡  Corporate Intranet
  ¡  Content Management

¡  Talk about Specific Solutions, not Technology
  ¡  Employee Onboarding System for Human Resources
  ¡  Loan or Claims Processing
  ¡  Conference Room Scheduling System for Facilities
  ¡  Project Management Information System for PMs

¡  System Integration

¡  Custom Application Development


Twitter: @meetdux @eusp
What Can SharePoint Do For You?




Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Keep Priorities In Order
¡  You can’t do it all!
  ¡  What business need should you solve first?
  ¡  What are common features that can be deployed?

¡  Project scope must be limited and specific
  ¡  What’s important? Time? Budget? Functionality?

¡  Tip: Involve decision makers in planning and prioritization

¡  Read “How to Prioritize Business Needs When
    Implementing SharePoint” http://go.meetdux.com/sbyv




Twitter: @meetdux @eusp
The SharePoint Maturity Model




      http://www.sharepointmaturity.com/home.aspx
Twitter: @meetdux @eusp
IT, Can You Handle This?
¡  Implementation
  ¡  Do you have the relevant skillsets to plan, engage with the
      business, deploy SharePoint?
  ¡  Are key processes for release management, disaster recovery,
      auditing in place?

¡  Support and Maintenance
  ¡  What does the support structure
      look like?
  ¡  Resources available for maintaining
      related technologies?

¡  Future Releases



Twitter: @meetdux @eusp
Change Management Strategy

¡  Collaboration culture

¡  Governance plan
  ¡  Business
  ¡  Technology

¡  Adoption plan
  ¡  Training
      ¡  Process
     ¡  Technology
  ¡  Self-help
  ¡  Feedback

Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Do You Have a SharePoint Roadmap?

¡  A SharePoint roadmap can help organizations
  ¡  Quantify the budget, resources and effectiveness of
      SharePoint
  ¡  Allows priorities to be set
  ¡  Specifies what solutions are going to be deployed

¡  Iterative releases can provide immediate visibility
  ¡  Lower risk compared to big bang approach

¡  Tip: Successful delivery of high profile solution gets you
    brownie points
  ¡  Quick wins are essential for better buy-in and adoption




Twitter: @meetdux @eusp
Example Release Schedule

¡  Phase 1: Proof of concept or Pilot

¡  Phase 2: Replace intranet and file shares to improve
    collaboration

¡  Phase 3: Deploy value point solutions for HR,
    Operations and Finance

¡  Phase 4: Train users to build their own SharePoint
    solutions

¡  Phase 5: Integrate CRM and third party reporting
    platform

¡  See how EasyJet did it: http://bit.ly/74XwKH

Twitter: @meetdux @eusp
How EasyJet Deployed SharePoint




Twitter: @meetdux @eusp
Agenda

¡  Can’t We Just Focus on the Technology?

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Summary and Resources




Twitter: @meetdux @eusp
Key Points to Takeaway

¡  Focus on a Business Solution, not a Technology

¡  Raise Executive Awareness

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions




Twitter: @meetdux @eusp
Resources




Twitter: @meetdux @eusp
Thanks!

Dux Raymond Sy
  PMP, MVP
  @meetdux


Mark Miller
  SharePoint Community Evangelist
  @eusp




Twitter: @meetdux @eusp

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SharePointFest Keynote: Shifting the Network Share Paradigm

  • 1. Shifting the Network Share Paradigm Leveraging SharePoint as a Business Solutions Platform Dux Raymond Sy, PMP, MVP Mark Miller, SharePoint Community Evangelist Watch video recording http://vimeo.com/24084580
  • 2. Presentation Objectives ¡  In this session, you’ll learn how to: ¡  Gain executive buy-in for SharePoint projects ¡  Proper plan and appropriately manage expectations ¡  Engage the business for better adoption ¡  Define organizational SharePoint readiness ¡  Iteratively release SharePoint solutions Twitter: @meetdux @eusp
  • 3. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 5. What a Concept “Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI. ” —Robert McDowell, In Search of Business Value Twitter: @meetdux @eusp
  • 6. Typical Implementation Scenarios ¡  Pilot deployment for IT then magically it becomes an enterprise production deployment ¡  No planning ¡  Everything is ad-hoc ¡  No budget earmarked ¡  Heavily customized implementation by techies lacking SharePoint skills ¡  SharePoint is nothing but a glorified network share Twitter: @meetdux @eusp
  • 7. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 8. Executive SharePoint Ignorance is Not Bliss ¡  Isn’t SharePoint about empowering End Users? ¡  Who’s paying the bills? ¡  Execs ordered SharePoint to be deployed ¡  Do they REALLY understand the value of SharePoint to the organization? ¡  Is the budget realistic? ¡  As the enlightened ones, it’s our responsibility to raise executive awareness about SharePoint ¡  Read “5 Reasons Why Executive SharePoint Ignorance is Not Bliss” http://go.meetdux.com/393b Twitter: @meetdux @eusp
  • 9. It’s All About Business Value ¡  Executives are primarily interested on how SharePoint can deliver business value ¡  Tip: Look for existing inefficiencies, measure it and prove how SharePoint can be a lifesaver ¡  Inefficiencies of meeting collaboration ¡  Business process automation ¡  Single platform vs multiple tools ¡  How much is the investment? Twitter: @meetdux @eusp
  • 10. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 11. Educate and Engage the Business ¡  SharePoint is more than just a glorified network share ¡  Stress that SharePoint is a platform on which to build solutions ¡  Tip: Address their pain points ¡  Provide high-level technology overview ¡  Discuss business challenges ¡  Map it to a SharePoint Solution Twitter: @meetdux @eusp
  • 12. Don’t Call It SharePoint! ¡  Enterprise-Wide Solutions ¡  Corporate Intranet ¡  Content Management ¡  Talk about Specific Solutions, not Technology ¡  Employee Onboarding System for Human Resources ¡  Loan or Claims Processing ¡  Conference Room Scheduling System for Facilities ¡  Project Management Information System for PMs ¡  System Integration ¡  Custom Application Development Twitter: @meetdux @eusp
  • 13. What Can SharePoint Do For You? Twitter: @meetdux @eusp
  • 14. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Collaboratively Engineer a Solution ¡  Assess Organizational Readiness ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 15. Keep Priorities In Order ¡  You can’t do it all! ¡  What business need should you solve first? ¡  What are common features that can be deployed? ¡  Project scope must be limited and specific ¡  What’s important? Time? Budget? Functionality? ¡  Tip: Involve decision makers in planning and prioritization ¡  Read “How to Prioritize Business Needs When Implementing SharePoint” http://go.meetdux.com/sbyv Twitter: @meetdux @eusp
  • 16. The SharePoint Maturity Model http://www.sharepointmaturity.com/home.aspx Twitter: @meetdux @eusp
  • 17. IT, Can You Handle This? ¡  Implementation ¡  Do you have the relevant skillsets to plan, engage with the business, deploy SharePoint? ¡  Are key processes for release management, disaster recovery, auditing in place? ¡  Support and Maintenance ¡  What does the support structure look like? ¡  Resources available for maintaining related technologies? ¡  Future Releases Twitter: @meetdux @eusp
  • 18. Change Management Strategy ¡  Collaboration culture ¡  Governance plan ¡  Business ¡  Technology ¡  Adoption plan ¡  Training ¡  Process ¡  Technology ¡  Self-help ¡  Feedback Twitter: @meetdux @eusp
  • 19. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Assess Organizational Readiness ¡  Educate and Collaboratively Engineer a Solution ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 20. Do You Have a SharePoint Roadmap? ¡  A SharePoint roadmap can help organizations ¡  Quantify the budget, resources and effectiveness of SharePoint ¡  Allows priorities to be set ¡  Specifies what solutions are going to be deployed ¡  Iterative releases can provide immediate visibility ¡  Lower risk compared to big bang approach ¡  Tip: Successful delivery of high profile solution gets you brownie points ¡  Quick wins are essential for better buy-in and adoption Twitter: @meetdux @eusp
  • 21. Example Release Schedule ¡  Phase 1: Proof of concept or Pilot ¡  Phase 2: Replace intranet and file shares to improve collaboration ¡  Phase 3: Deploy value point solutions for HR, Operations and Finance ¡  Phase 4: Train users to build their own SharePoint solutions ¡  Phase 5: Integrate CRM and third party reporting platform ¡  See how EasyJet did it: http://bit.ly/74XwKH Twitter: @meetdux @eusp
  • 22. How EasyJet Deployed SharePoint Twitter: @meetdux @eusp
  • 23. Agenda ¡  Can’t We Just Focus on the Technology? ¡  Raising Executive Awareness is Necessary ¡  Assess Organizational Readiness ¡  Educate and Collaboratively Engineer a Solution ¡  Iterative Release of SharePoint Solutions ¡  Summary and Resources Twitter: @meetdux @eusp
  • 24. Key Points to Takeaway ¡  Focus on a Business Solution, not a Technology ¡  Raise Executive Awareness ¡  Assess Organizational Readiness ¡  Educate and Collaboratively Engineer a Solution ¡  Iterative Release of SharePoint Solutions Twitter: @meetdux @eusp
  • 26. Thanks! Dux Raymond Sy PMP, MVP @meetdux Mark Miller SharePoint Community Evangelist @eusp Twitter: @meetdux @eusp