The document discusses various quality control tools used to identify issues, analyze causes, and monitor processes. It provides descriptions and examples of seven key QC tools: Pareto diagram, cause-and-effect diagram, histogram, scatter diagram, check sheet, control chart, and graph/flow chart. These tools can help objectively assess situations, identify problem areas, determine relationships between factors, and maintain process stability. The document emphasizes that collecting data and practicing the use of these tools is important for effectively solving problems and improving processes.
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