Suprash Engineering Works (SEW) is a sheet metal components manufacturer that was established in 1994. SEW has been ISO 9001 certified since 2005. The document discusses SEW's quality management system improvements in areas like shop floor organization, process control, calibration, and customer complaints management. It also outlines plans to expand production capacity at a new facility in Chakan by fiscal year 2015-2016. SEW is committed to maintaining quality and service through continual improvement of its quality management system.