The agenda outlines a technology management presentation covering topics such as Hyper-V demonstrations, System Center overviews, and customer case studies. The document introduction discusses how Technology Management helps manufacturers and distributors achieve operational excellence through integrated business systems expertise. It is then followed by sections on virtualization benefits, System Center products, and three customer case studies that implemented virtualization and System Center solutions. The conclusion emphasizes how virtualization and System Center can improve availability, reduce costs and improve IT efficiency.