SlideShare a Scribd company logo
TELEPHONIC INTERVIEW
INTRODUCTION Telephonic interview is becoming more popular nowadays. Thanks to the communication technology that helped people to get connected beyond geographical barriers.
Why telephonic interview ? The tremendous changes in technology. It is hard to arrange face-to-face interview of candidates of candidates stationed in distant places or in foreign countries.
TELEPHONE ETIQUETTE SPEAKING : Speak slowly and calmly into the microphone in order to be understood, speak clearly and do not chew gum or eat. LISTENING : Always turnoff all the background noise. Listen carefully to what is being said.  COURTESY : Maintain a calm attitude throughout the conversation, end the calls with a polite comment such as “Good bye” or “Thank you”.
When the employer wishes to shortlist the candidates before the next round of interview, especially when the number of applicants are high. When the candidate is applying for an overseas job. When the communication skill of the candidate, not other personality traits, is important for the job. Telephonic interview is conducted mainly in the following circumstances.
Fixing up an interview There are different ways in which an appointment for the telephonic interview is fixed: The company  informs you in advance  the time when you would be called up on your number. The company makes a  surprise call. You call up  the company and initiate the interview.
PRE-PREPARATION Keep all your documents ready as a telephonic interviewer may call you anytime Select a quiet, private room with a telephone or cell phone in good working condition. Battery should be preferably fully charged. Prepare brief points that you would speak during the interview.
Keep  pen  and  paper  ready near the telephone to jot down the important information that the interviewer provides. Keep a  calculator  and a  calendar  ready. Keep the  job ad , the  resume  and the  cover letter  that you had sent in response to the advertisement. Keep ready the information on the research you have done on the company.
Keep a short list of questions about the job ready that you would like to ask the interviewer. Make sure that you do not receive other phone calls if you know when the interview is scheduled. Once you know the name of the interviewer, jot it down.
BEFORE TAKING UP A TELEPHONIC INTERVIEW Keep the resume in front of you Keep all of your employer research materials  with easy reach of your phone Keep a notepad handy
Turn off your stereo, TV and any other potential distraction Warm up your voice while waiting for the call Keep a glass of water handy
DO’S  Take telephonic interview as serious as a personal interview If the call is unexpected, ask for a reschedule. Its always OK You need to have enthusiasm and sound confident
Always put across the details of your experience, skills and your strong points Answers need to be precise to the questions asked at the same time do not miss out on your strengths
DONT’S Avoid/minimize distractions Avoid using mobile phones If using a mobile phone do not switch on voice message
TIPS TO FOLLOW If the interview gives you a surprise call, avoid sounding perturbed Appear calm and greet the interviewer pleasantly  Smile as you speak, as a smile helps you change your tone making it sound cheerful
Breath deeply and relax Speak slowly, clearly and with purpose Avoid being loud or too soft Be assertive and confident End the interview in appropriate compliments Be courteous and try not to interrupt the interview
If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’  or ‘speak loudly’. Instead say ‘I hope you can hear me clearly since you aren't audible to me Do not let anyone else guide you while answering
Don’t smoke, chew gum eat or drink anything when the interview is on. Avoid mono answers- ‘yes’  ‘no’. Be natural and do not adopt any alien accent or style while speaking. You won’t generally be asked technical questions, focus will be more on communication skills
As the interviewer comes to a close, you may ask, “ when am I likely to hear from you ? ” Do not hang up till the interviewer has done so first. Promptly send a follow-up/thank you letter, just as you would for a face-to-face interview.
THE FIVE P’S : For successful telephone interview always be: Punctual  Polite Professional Positive pro-active
ADAVANTAGES TO THE EMPLOYER Time and cost effective Can check on communication skills. Can test your ability with unexpected Can get a feel of the candidate.
ADAVANTAGES TO JOB ASPIRANT You can refer (quickly!) to your application form,  take notes – even hold on to your teddy bear for moral support . You don’t need to dress up or smarten up. You don’t need to spend time traveling. Show talents in communication skills
DISADVANTAGES You cannot be sure who is answering the interview (more so in the case of scheduled telecoms) They can seem to go very quickly Tech skills cannot be vouched for. Communication happens only through verbal means. Facial expressions,attire & body language
QUESTIONS TO EXPECT Tell me about yourself ? What do you know about the company ? What would you like to know about us ? Which companies have you worked for earlier ? Why are you leaving your current job ? What kind of salary are you looking for ?
Tell me three adjectives that describe you? Tell me about a time you had to solve a problem using creativity ? Do you have any questions for me ?
AFTER TELEPHONIC INTERVIEW After a phone interview, send a thank you note by email that recaps your best selling points. You can also follow up to know the result of the interview.
Drawbacks  One obvious handicap in the telephonic interview is that you have no idea of the interviewers reaction in terms of facial expression. You have to mentally construct his response from the voice picture you receive of course, the interviewer also suffers from the same handicap.
JUST KNOW THIS If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’ instead say ‘I hope you can hear me clearly since you aren’t audible to me’. Do not let anyone else guide you while answering.
FOR A SUCCESSFUL INTERVIEW Go over your  resume  or write out a written data sheet on yourself. Make a list of your top five  strengths . Make a list of five  weaknesses List out your specific  qualifications  for the position being discussed. Prepare  questions  for the interviewer. Write down a closing statement.
THANK YOU

More Related Content

PPTX
Telephonic interview
PPTX
Telephone etiquette1
PPTX
Business Communication
PDF
Principles of effective communication
PPT
Business communication
PPT
Soft Skills Presentation
PPTX
Telephone skills & etiquettes
PDF
Communication
Telephonic interview
Telephone etiquette1
Business Communication
Principles of effective communication
Business communication
Soft Skills Presentation
Telephone skills & etiquettes
Communication

What's hot (20)

PPTX
Business communication
PPT
Importance of communication
PPT
Effective communication skills
PDF
PPTX
Telephone etiquette
PDF
Telephone Communication & Speaking Skills
PPT
Types of interview
PPTX
Manners and etiquettes
PPT
Telephone techniques
PPTX
Business etiquettes(ppt)
PPTX
office communication
PPTX
Types of Communication
PPTX
Non verbal communication
PPT
Interviewtechniques ppt
PPTX
Soft skills development
PPT
Basic communication skills
PPT
Introduction to Business Communication
PPT
NON VERBAL COMMUNICATION
PPT
Conference call etiquette
Business communication
Importance of communication
Effective communication skills
Telephone etiquette
Telephone Communication & Speaking Skills
Types of interview
Manners and etiquettes
Telephone techniques
Business etiquettes(ppt)
office communication
Types of Communication
Non verbal communication
Interviewtechniques ppt
Soft skills development
Basic communication skills
Introduction to Business Communication
NON VERBAL COMMUNICATION
Conference call etiquette
Ad

Similar to Tele Interiew Ppt (20)

PPT
Telephonic Interview
PPTX
10250219 how to_handle_the_phone_interview
PPTX
Interview skills
PDF
Telephone7206063460
PPSX
Job interview 20013
PPTX
do's and don'ts in Telephone Interview of Job
PDF
PILOT INTERVIEW WORKBOOK.pdf
PPT
05 interviews
PPTX
Interview Preparation
PPT
Vbridge consulting
PPT
Carreer guidance lect to samarth coe belhe
PPTX
Phone interview tips2
PPT
Job Applicant_Successful_interviewing_2011_.ppt
PDF
Telephone Interview Guide
DOCX
The Phone Interview
PDF
Interview Tips
PPT
telephoneskills-090913125842-phpapp01 (1).ppt
PPT
Telephone Skills
PPTX
speaking listening and non verbal communication
PPTX
Tips On Telephonic Interview Round
Telephonic Interview
10250219 how to_handle_the_phone_interview
Interview skills
Telephone7206063460
Job interview 20013
do's and don'ts in Telephone Interview of Job
PILOT INTERVIEW WORKBOOK.pdf
05 interviews
Interview Preparation
Vbridge consulting
Carreer guidance lect to samarth coe belhe
Phone interview tips2
Job Applicant_Successful_interviewing_2011_.ppt
Telephone Interview Guide
The Phone Interview
Interview Tips
telephoneskills-090913125842-phpapp01 (1).ppt
Telephone Skills
speaking listening and non verbal communication
Tips On Telephonic Interview Round
Ad

More from Gorani & Associates (20)

DOC
Accountingdictionary
DOCX
Accounting.trems
XLS
Ms word shortcuts
XLS
Excel shortcut keys
PPT
Working capital management
PPT
Self development
PPT
Section 44 d
PPT
Section 44 bba
PPT
PPT
PPT
Icici banks
PPT
Capital structure
PPT
Capital budgeting
PPT
Audit+risk+risk+chapt+7+&+8
PPT
26 facts about_big_4
PPT
20 public speaking
PPT
fianance crisis glossary
Accountingdictionary
Accounting.trems
Ms word shortcuts
Excel shortcut keys
Working capital management
Self development
Section 44 d
Section 44 bba
Icici banks
Capital structure
Capital budgeting
Audit+risk+risk+chapt+7+&+8
26 facts about_big_4
20 public speaking
fianance crisis glossary

Recently uploaded (20)

DOCX
Euro SEO Services 1st 3 General Updates.docx
PPTX
New Microsoft PowerPoint Presentation - Copy.pptx
PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PPTX
ICG2025_ICG 6th steering committee 30-8-24.pptx
PPTX
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
PDF
Roadmap Map-digital Banking feature MB,IB,AB
PDF
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
PDF
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PPTX
Belch_12e_PPT_Ch18_Accessible_university.pptx
PDF
A Brief Introduction About Julia Allison
PDF
Reconciliation AND MEMORANDUM RECONCILATION
PDF
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
PDF
COST SHEET- Tender and Quotation unit 2.pdf
PPTX
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
PPTX
Amazon (Business Studies) management studies
PPTX
AI-assistance in Knowledge Collection and Curation supporting Safe and Sustai...
DOCX
unit 1 COST ACCOUNTING AND COST SHEET
PDF
How to Get Funding for Your Trucking Business
PDF
Laughter Yoga Basic Learning Workshop Manual
Euro SEO Services 1st 3 General Updates.docx
New Microsoft PowerPoint Presentation - Copy.pptx
Power and position in leadershipDOC-20250808-WA0011..pdf
ICG2025_ICG 6th steering committee 30-8-24.pptx
Dragon_Fruit_Cultivation_in Nepal ppt.pptx
Roadmap Map-digital Banking feature MB,IB,AB
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
Belch_12e_PPT_Ch18_Accessible_university.pptx
A Brief Introduction About Julia Allison
Reconciliation AND MEMORANDUM RECONCILATION
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
COST SHEET- Tender and Quotation unit 2.pdf
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
Amazon (Business Studies) management studies
AI-assistance in Knowledge Collection and Curation supporting Safe and Sustai...
unit 1 COST ACCOUNTING AND COST SHEET
How to Get Funding for Your Trucking Business
Laughter Yoga Basic Learning Workshop Manual

Tele Interiew Ppt

  • 2. INTRODUCTION Telephonic interview is becoming more popular nowadays. Thanks to the communication technology that helped people to get connected beyond geographical barriers.
  • 3. Why telephonic interview ? The tremendous changes in technology. It is hard to arrange face-to-face interview of candidates of candidates stationed in distant places or in foreign countries.
  • 4. TELEPHONE ETIQUETTE SPEAKING : Speak slowly and calmly into the microphone in order to be understood, speak clearly and do not chew gum or eat. LISTENING : Always turnoff all the background noise. Listen carefully to what is being said. COURTESY : Maintain a calm attitude throughout the conversation, end the calls with a polite comment such as “Good bye” or “Thank you”.
  • 5. When the employer wishes to shortlist the candidates before the next round of interview, especially when the number of applicants are high. When the candidate is applying for an overseas job. When the communication skill of the candidate, not other personality traits, is important for the job. Telephonic interview is conducted mainly in the following circumstances.
  • 6. Fixing up an interview There are different ways in which an appointment for the telephonic interview is fixed: The company informs you in advance the time when you would be called up on your number. The company makes a surprise call. You call up the company and initiate the interview.
  • 7. PRE-PREPARATION Keep all your documents ready as a telephonic interviewer may call you anytime Select a quiet, private room with a telephone or cell phone in good working condition. Battery should be preferably fully charged. Prepare brief points that you would speak during the interview.
  • 8. Keep pen and paper ready near the telephone to jot down the important information that the interviewer provides. Keep a calculator and a calendar ready. Keep the job ad , the resume and the cover letter that you had sent in response to the advertisement. Keep ready the information on the research you have done on the company.
  • 9. Keep a short list of questions about the job ready that you would like to ask the interviewer. Make sure that you do not receive other phone calls if you know when the interview is scheduled. Once you know the name of the interviewer, jot it down.
  • 10. BEFORE TAKING UP A TELEPHONIC INTERVIEW Keep the resume in front of you Keep all of your employer research materials with easy reach of your phone Keep a notepad handy
  • 11. Turn off your stereo, TV and any other potential distraction Warm up your voice while waiting for the call Keep a glass of water handy
  • 12. DO’S Take telephonic interview as serious as a personal interview If the call is unexpected, ask for a reschedule. Its always OK You need to have enthusiasm and sound confident
  • 13. Always put across the details of your experience, skills and your strong points Answers need to be precise to the questions asked at the same time do not miss out on your strengths
  • 14. DONT’S Avoid/minimize distractions Avoid using mobile phones If using a mobile phone do not switch on voice message
  • 15. TIPS TO FOLLOW If the interview gives you a surprise call, avoid sounding perturbed Appear calm and greet the interviewer pleasantly Smile as you speak, as a smile helps you change your tone making it sound cheerful
  • 16. Breath deeply and relax Speak slowly, clearly and with purpose Avoid being loud or too soft Be assertive and confident End the interview in appropriate compliments Be courteous and try not to interrupt the interview
  • 17. If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’. Instead say ‘I hope you can hear me clearly since you aren't audible to me Do not let anyone else guide you while answering
  • 18. Don’t smoke, chew gum eat or drink anything when the interview is on. Avoid mono answers- ‘yes’ ‘no’. Be natural and do not adopt any alien accent or style while speaking. You won’t generally be asked technical questions, focus will be more on communication skills
  • 19. As the interviewer comes to a close, you may ask, “ when am I likely to hear from you ? ” Do not hang up till the interviewer has done so first. Promptly send a follow-up/thank you letter, just as you would for a face-to-face interview.
  • 20. THE FIVE P’S : For successful telephone interview always be: Punctual Polite Professional Positive pro-active
  • 21. ADAVANTAGES TO THE EMPLOYER Time and cost effective Can check on communication skills. Can test your ability with unexpected Can get a feel of the candidate.
  • 22. ADAVANTAGES TO JOB ASPIRANT You can refer (quickly!) to your application form, take notes – even hold on to your teddy bear for moral support . You don’t need to dress up or smarten up. You don’t need to spend time traveling. Show talents in communication skills
  • 23. DISADVANTAGES You cannot be sure who is answering the interview (more so in the case of scheduled telecoms) They can seem to go very quickly Tech skills cannot be vouched for. Communication happens only through verbal means. Facial expressions,attire & body language
  • 24. QUESTIONS TO EXPECT Tell me about yourself ? What do you know about the company ? What would you like to know about us ? Which companies have you worked for earlier ? Why are you leaving your current job ? What kind of salary are you looking for ?
  • 25. Tell me three adjectives that describe you? Tell me about a time you had to solve a problem using creativity ? Do you have any questions for me ?
  • 26. AFTER TELEPHONIC INTERVIEW After a phone interview, send a thank you note by email that recaps your best selling points. You can also follow up to know the result of the interview.
  • 27. Drawbacks One obvious handicap in the telephonic interview is that you have no idea of the interviewers reaction in terms of facial expression. You have to mentally construct his response from the voice picture you receive of course, the interviewer also suffers from the same handicap.
  • 28. JUST KNOW THIS If you cannot hear the interviewer clearly avoid saying ‘I cannot hear you’ or ‘speak loudly’ instead say ‘I hope you can hear me clearly since you aren’t audible to me’. Do not let anyone else guide you while answering.
  • 29. FOR A SUCCESSFUL INTERVIEW Go over your resume or write out a written data sheet on yourself. Make a list of your top five strengths . Make a list of five weaknesses List out your specific qualifications for the position being discussed. Prepare questions for the interviewer. Write down a closing statement.