The invisible elephant in PwC
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This document discusses the strategic partnership between PwC and Salesforce, highlighting the benefits of Salesforce's solutions in enhancing customer success and operational efficiency. It includes statistical data on Salesforce's market presence among Fortune 500 and 100 companies and metrics demonstrating improvements in sales performance for clients. Additionally, it addresses potential risks related to forward-looking statements and the importance of existing service features for customer decisions.
The invisible elephant in PwC
- 1. Martin Humpolec CTech, Technology Division, PwC The invisible elephant in PwC Salesforce beyond CRM perspective
- 2. PwC Corporate Messaging and Content Forward-Looking Statement This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
- 3. PwC Salesforce annual Fortune Rankings assessment, 2018. 83% of Fortune 500 companies are Salesforce customers 97% of Fortune 100 companies are Salesforce customers The World’s Top Companies Are Powered by Trailblazers
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- 6. PwC Salesforce is Linet’s first global IT system. With its Enterprise Resource Planning (ERP) systems integrated with Salesforce Sales Cloud, its executive management teams have full visibility into its sales data and pipeline across its subsidiaries. Customer information is centralized into a single source that provides anytime, anywhere access to reporting dashboards and searches. Global pipeline reports, which previously took days to collect and aggregate within Excel, are now generated instantly.
- 7. PwC $10.5B FY18 •FY18 & FY17 revenues as recasted under ASC 606. •All prior fiscal years are under prior accounting accounting ASC 605. Doing Well and Doing Good
- 8. PwC Sales Cloud Platform Drives Customer Success Win Rate + 26% Lead Conversion + 32% Forecast Accuracy + 38% Sales Productivity + 38% Average Percentage Improvements Reported by Salesforce Customers Source: Salesforce Customer Success Metrics Survey conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary. in revenue +28%
- 9. PwC Customer Success Platform Connect to your customers in a whole new way
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- 12. PwC A Culture of Engaging All Stakeholders Trust Deliver the most trusted infrastructure and communicate openly. Customer Success Focus on customer success to drive mutual growth. Innovation Empower Trailblazers with technology to succeed in the Fourth Industrial Revolution Equality Respect and value a diversity of people.
- 13. PwC’s Digital Services Confidential information for the sole benefit and use of PwC’s client. We combine the best of business & technology consulting with the best of breed digital customer success platform
- 14. >600 Certified Salesforce Experts +100 Practice in WAW, largest in Poland First and only Platinum Salesforce Partner in CEE, now Global Strategic Industrial Experience Communications Media Financial Services Manufacturing Utilities Professional Services Health The PwC & Salesforce Alliance is strategic. 14 PwC’s Digital Services Confidential information for the sole benefit and use of PwC’s client
- 15. PwC Means we can do small projects 100K Or we can do a big ones 20M Salesforce is RAD tool (Rapid Application Development) 15
- 16. PwC Let‘s sell it! March 2019 16 Martin Humpolec Salesforce Senior Consultant +420 735 729 758 Martin.Humpolec@pwc.com
- 17. PwC Discussion March 2019 17 Use the microphone, please.