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David PhillipsNew Realities
Our AimUnderstand what is happening to the media and marketingCreate a capability for all client teams to bid for a minimum 25% fee uplift.Develop capability to get paid for research, advice and proposalsLook for value added from every form of communication
In principleMore of the sameWe have to show that PR worked, Was value for money, Not AVE’s, Use studies to show behaviour changeCompelling reason to swap budgetsShow an offering better than advertising, Dr Mail, Exhibitions, Print etc.Demonstrate capabilityShow outcome uplift
More of the sameQuick audit to show effectsUse our on/offline audit templateTrain in useAccess studies that show how effective PR wasUse our own evaluationShow value for money/ROI
Compelling reason to find more PR budgetOld Marketing ‘don’t work anymore’We have books & papers about using multiple mediaMedia  Clarity (fun focus groups)Opportunity and threatFirst mover advantage – and be seen at top of gameLeft behind with the losers
Fun things clients can do with PRPlatformsLaptops, iPads, Smart Phones, Kindle, Kinect, Flat screen, Touch screen, Near Field.ChannelsNow have to strategically hook-up press, Twitter, Facebook, YouTube plus, tactically, others
Did Your PR work?Using the same model as the Bank of England:Do you measure real consumer behaviour:http://bit.ly/r5VOjihttp://bit.ly/oymJtw
Did the client get the buzz?http://socialmention.com/search?q=Cuisinart&t=all&btnG=Searchhttp://www.google.com/intl/en_uk/analytics/index.html
Online Visibility?
Value for Money/ROI
The new marketingThe importance of developing an effective e-marketing strategy is indicated by Michael Porter (2001) who has said:‘The key question is not whether to deploy Internet technology – companies have no choice if they want to stay competitive – but how to deploy it.’An e-marketing strategy is needed to provide consistent direction for an organisation’s e-marketing activities that integrates with its other marketing activities and supports the overall objectives of the business.Dave Chaffey The internet and its related e-technologies have to a large extent upset the asymmetry of information that for so many years worked in favour of brand managers. Consumers are now empowered to interact with brands and other consumers but also to create their own content on user generated content sites leading to a more participative approach to branding. Internet brands adopt a more relaxed stance on brand management, which involves the consumer in fundamental stages of the brand building process. In this context, the brand manager is no longer a `guardian' of the brand but becomes more of a brand `host'. The question is to what extent can traditional companies follow suit? Are they comfortable to cede control to consumers? Do we need a new theory of branding in an e-space?George ChristodoulidesMarketing Theory, March 2009; vol. 9, 1: pp. 141-144
Traditional media is changingSundays’ in Trouble May 2007 the total circulation of Sunday newspapers was 12.5m; by May this year it had fallen 22% to 9.7m, according to the Audit Bureau of Circulations.Celeb Pubs knockedSecond half of last year the average net circulation for Hello! was 527,000 per issue and that for OK! 487,000 from previous levels as high as 800,000 and 600,000 respectively.Newspapers loosing ReadersFraser Nelson the editor of The Spectator (and ex-political columnist for the News of the World) wrote about how British newspapers are hemorrhaging readers and influence. http://bit.ly/o13sP6Consumer MagsContinue Decline2010 UK market for print consumer magazines was still in decline overall. Overall, the UK's top 100 purchased magazine titles had an average per-issue total circulation of 28,844,482 - which was a 4.1 per cent decline year on year. Magazine Format Gets FingerThe magazine format has its own problems among consumers. While digital downloads may be down, compared to the print equivalent they “roughly correlate their performance on the newsstand.” Based on the numbers, the decline may not be a lack of interest in the iPad as a digital print platform but rather a general disinterest in magazines.Guardian reports B2B mags in troubleBen Dowell at the Guardian reports that there were 4,733 UK B2B titles being published in October 2010, compared to 5,108 five years earlier.
The IMRG/Capgemini e-Retail sales index for May revealed that £5.3 billion was spent online during May, a rise of 18 per cent compared to the same time in 2010.“Overall, since January the index has grown 18 per cent year-on-year, which is in line with our forecast for 2011."Marketing is Changing
According  Experian Hitwise, over 92 percent of the UK’s internet search was done via Google in June, 2011. It is the best performance by the company in the UK market so far.Read More: http://www.itproportal.com/2011/07/13/uk-web-users-googled-the-most-in-june/#ixzz1SjHkHRva
100 Retailers bit the dust this year.Oddbins, Moben, Dolphin, Focus DIY, Habitat and Jane Norman. Invest or fail.Over 70% of B2B buyers use a search engine at the start of their buying process and 75% B2B prospects click on organic results.Stephen Powers explains in his Forrester paper The Seven C’s of Web Content Management that:Consumers no longer interact with companies through siloed channels. Instead, they expect to visit a company’s traditional website one day, use the email channel the next, and use a mobile application on the third. http://bit.ly/otrwGcIn the UK, the online and internet sector overtook TV advertising in terms of advertising expenditure for the first time during 2009. As a result, the UK market for online and internet advertising is now worth more than GBP4bn per year. http://www.just-food.com/management-briefing/social-media-influence-on-business-and-driver-of-online-advertising_id115809.aspx
New platforms New ChannelsMove from PC to Smart Mobile
New Media ConsumptionOverall, smartphones are used across a much wider range of situations than tablets, which are reserved largely for use in the home, the data suggests.connected devices - situation usage:- Watching TV: 70% among tablet users / 35% among eReader / 68% among Smartphone users- Lying in bed: 57% / 61% / 51%- With Friends/Family: 44% / 17% / 58%- Waiting for something: 42% / 32% / 59%- In the bathroom: 25% / 17% / 28%- Attending a meeting/class: 24% / 10% / 23%- Shopping/Running Errands: 21% / 9% / 59%- Commuting: 20% / 11% / 47%- Other: 35% / 39% / 50% 
New approaches to marketing communicationsMulti-touch point (10+) marketing (Goog research) Multi mediaMulti DeviceIntegrated communicationAlways on networksResponsiveExcitingStill based on research...
We can do behavioural change benchmarking  targets and evaluation
We can research to find channels
With knowledge of current media
What is NowNew CommunicationGoogle+Augmented RealitySkype in FacebookSmart phone AppsVirtual exhibitions and environmentsKinect & AvatarsSmart Phone face recognitionRIDFtrackingQR & Bar CodesScreen TouchBump and Near FieldIntegrates withTraditional Press, Radio & TVOld social media BlogsTwitterWiki’sFacebookEtcExhibitionsDirect MaileMail MarketingEventsExperiential
Some you can look at in applicationQR Codeshttp://www.youtube.com/watch?v=7OCyfV_k2_ghttp://www.youtube.com/watch?v=ZYDbFTai0iEhttp://www.youtube.com/watch?v=h5mEEFyQaYkAugmented Realityhttp://news.bbc.co.uk/1/hi/programmes/click_online/9522052.stmHow Lynnx used ithttp://mashable.com/2011/03/17/unilevers-angels-ar/Screen touch techologieshttp://www.youtube.com/watch?v=6Cf7IL_eZ38 http://www.youtube.com/watch?v=nRrqIUKNcqchttp://www.microsoft.com/surface/en/us/default.aspxHow Nescafe use this technology http://www.youtube.com/watch?v=htu8BfiDN2URFIDHow it workshttp://www.corerfid.com/technology/RFIDtechnology/technologyRFID_fundamentals.aspxhttp://www.youtube.com/watch?v=jaHfVAbQJgY&feature=player_embedded#at=98Applicationshttp://www.youtube.com/watch?v=zSMnmOgvkvshttp://www.youtube.com/watch?v=gon3lGm952Ihttp://www.youtube.com/watch?v=qjRE-2VarO4Kia?http://www.youtube.com/watch?v=cPl4T8Zl9KMhttp://www.youtube.com/watch?v=TU9kEkL7WL4http://www.youtube.com/user/theZommVideo?v=ycd_kAAtA3E&feature=pyv&ad=12225943305&kw=phoneBump/NFChttp://www.youtube.com/watch?v=zw-uNTxn1Xchttp://www.readwriteweb.com/mobile/2011/06/nfc-2011-launch-driver-friendly-mobile-apps-using-your-car-keys.phphttp://www.outputmagazine.com/wide-format-print/intelligence/trends/nfc-technology-on-posters-to-come-of-age-in-2011-says-jcdecaux/http://www.youtube.com/watch?v=B4GKagRsG60Mobile paymentshttp://www.engadget.com/2011/06/16/uk-mobile-companies-take-aim-at-google-wallet-want-in-on-the-nf/http://www.youtube.com/watch?v=TEx1pc-LsjAKinectand avatarshttp://www.youtube.com/watch?v=eBTredGLI4chttp://www.youtube.com/watch?v=PaCBTYc6XJ8
Getting left behindFirst mover advantage for agencyand ClientsService offering to client teamsWhat is packaged and what is awarenessHow to be creativeHow to present to clientsThere will never be another chance – only me-to.
The big bucks are at Board levelWe have some big seminars for top peopleIssues and crisis management Change management in times of transparencyLooking for growth in a sluggish economyThe New MarketingIs this something youshould be selling too?
Winners and LosersSpin or engagement
Do we now haveBetter understand what is happening to the media and marketingBasis to create a capability for all client teams to bid for a minimum 25% fee uplift.Ability to develop capability to get paid for research, advice and proposalsOpportunity to look for value added from every form of communication
Great!!!!David PhillipsJuly 2011

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The new pr 2012

  • 2. Our AimUnderstand what is happening to the media and marketingCreate a capability for all client teams to bid for a minimum 25% fee uplift.Develop capability to get paid for research, advice and proposalsLook for value added from every form of communication
  • 3. In principleMore of the sameWe have to show that PR worked, Was value for money, Not AVE’s, Use studies to show behaviour changeCompelling reason to swap budgetsShow an offering better than advertising, Dr Mail, Exhibitions, Print etc.Demonstrate capabilityShow outcome uplift
  • 4. More of the sameQuick audit to show effectsUse our on/offline audit templateTrain in useAccess studies that show how effective PR wasUse our own evaluationShow value for money/ROI
  • 5. Compelling reason to find more PR budgetOld Marketing ‘don’t work anymore’We have books & papers about using multiple mediaMedia Clarity (fun focus groups)Opportunity and threatFirst mover advantage – and be seen at top of gameLeft behind with the losers
  • 6. Fun things clients can do with PRPlatformsLaptops, iPads, Smart Phones, Kindle, Kinect, Flat screen, Touch screen, Near Field.ChannelsNow have to strategically hook-up press, Twitter, Facebook, YouTube plus, tactically, others
  • 7. Did Your PR work?Using the same model as the Bank of England:Do you measure real consumer behaviour:http://bit.ly/r5VOjihttp://bit.ly/oymJtw
  • 8. Did the client get the buzz?http://socialmention.com/search?q=Cuisinart&t=all&btnG=Searchhttp://www.google.com/intl/en_uk/analytics/index.html
  • 11. The new marketingThe importance of developing an effective e-marketing strategy is indicated by Michael Porter (2001) who has said:‘The key question is not whether to deploy Internet technology – companies have no choice if they want to stay competitive – but how to deploy it.’An e-marketing strategy is needed to provide consistent direction for an organisation’s e-marketing activities that integrates with its other marketing activities and supports the overall objectives of the business.Dave Chaffey The internet and its related e-technologies have to a large extent upset the asymmetry of information that for so many years worked in favour of brand managers. Consumers are now empowered to interact with brands and other consumers but also to create their own content on user generated content sites leading to a more participative approach to branding. Internet brands adopt a more relaxed stance on brand management, which involves the consumer in fundamental stages of the brand building process. In this context, the brand manager is no longer a `guardian' of the brand but becomes more of a brand `host'. The question is to what extent can traditional companies follow suit? Are they comfortable to cede control to consumers? Do we need a new theory of branding in an e-space?George ChristodoulidesMarketing Theory, March 2009; vol. 9, 1: pp. 141-144
  • 12. Traditional media is changingSundays’ in Trouble May 2007 the total circulation of Sunday newspapers was 12.5m; by May this year it had fallen 22% to 9.7m, according to the Audit Bureau of Circulations.Celeb Pubs knockedSecond half of last year the average net circulation for Hello! was 527,000 per issue and that for OK! 487,000 from previous levels as high as 800,000 and 600,000 respectively.Newspapers loosing ReadersFraser Nelson the editor of The Spectator (and ex-political columnist for the News of the World) wrote about how British newspapers are hemorrhaging readers and influence. http://bit.ly/o13sP6Consumer MagsContinue Decline2010 UK market for print consumer magazines was still in decline overall. Overall, the UK's top 100 purchased magazine titles had an average per-issue total circulation of 28,844,482 - which was a 4.1 per cent decline year on year. Magazine Format Gets FingerThe magazine format has its own problems among consumers. While digital downloads may be down, compared to the print equivalent they “roughly correlate their performance on the newsstand.” Based on the numbers, the decline may not be a lack of interest in the iPad as a digital print platform but rather a general disinterest in magazines.Guardian reports B2B mags in troubleBen Dowell at the Guardian reports that there were 4,733 UK B2B titles being published in October 2010, compared to 5,108 five years earlier.
  • 13. The IMRG/Capgemini e-Retail sales index for May revealed that £5.3 billion was spent online during May, a rise of 18 per cent compared to the same time in 2010.“Overall, since January the index has grown 18 per cent year-on-year, which is in line with our forecast for 2011."Marketing is Changing
  • 14. According Experian Hitwise, over 92 percent of the UK’s internet search was done via Google in June, 2011. It is the best performance by the company in the UK market so far.Read More: http://www.itproportal.com/2011/07/13/uk-web-users-googled-the-most-in-june/#ixzz1SjHkHRva
  • 15. 100 Retailers bit the dust this year.Oddbins, Moben, Dolphin, Focus DIY, Habitat and Jane Norman. Invest or fail.Over 70% of B2B buyers use a search engine at the start of their buying process and 75% B2B prospects click on organic results.Stephen Powers explains in his Forrester paper The Seven C’s of Web Content Management that:Consumers no longer interact with companies through siloed channels. Instead, they expect to visit a company’s traditional website one day, use the email channel the next, and use a mobile application on the third. http://bit.ly/otrwGcIn the UK, the online and internet sector overtook TV advertising in terms of advertising expenditure for the first time during 2009. As a result, the UK market for online and internet advertising is now worth more than GBP4bn per year. http://www.just-food.com/management-briefing/social-media-influence-on-business-and-driver-of-online-advertising_id115809.aspx
  • 16. New platforms New ChannelsMove from PC to Smart Mobile
  • 17. New Media ConsumptionOverall, smartphones are used across a much wider range of situations than tablets, which are reserved largely for use in the home, the data suggests.connected devices - situation usage:- Watching TV: 70% among tablet users / 35% among eReader / 68% among Smartphone users- Lying in bed: 57% / 61% / 51%- With Friends/Family: 44% / 17% / 58%- Waiting for something: 42% / 32% / 59%- In the bathroom: 25% / 17% / 28%- Attending a meeting/class: 24% / 10% / 23%- Shopping/Running Errands: 21% / 9% / 59%- Commuting: 20% / 11% / 47%- Other: 35% / 39% / 50% 
  • 18. New approaches to marketing communicationsMulti-touch point (10+) marketing (Goog research) Multi mediaMulti DeviceIntegrated communicationAlways on networksResponsiveExcitingStill based on research...
  • 19. We can do behavioural change benchmarking targets and evaluation
  • 20. We can research to find channels
  • 21. With knowledge of current media
  • 22. What is NowNew CommunicationGoogle+Augmented RealitySkype in FacebookSmart phone AppsVirtual exhibitions and environmentsKinect & AvatarsSmart Phone face recognitionRIDFtrackingQR & Bar CodesScreen TouchBump and Near FieldIntegrates withTraditional Press, Radio & TVOld social media BlogsTwitterWiki’sFacebookEtcExhibitionsDirect MaileMail MarketingEventsExperiential
  • 23. Some you can look at in applicationQR Codeshttp://www.youtube.com/watch?v=7OCyfV_k2_ghttp://www.youtube.com/watch?v=ZYDbFTai0iEhttp://www.youtube.com/watch?v=h5mEEFyQaYkAugmented Realityhttp://news.bbc.co.uk/1/hi/programmes/click_online/9522052.stmHow Lynnx used ithttp://mashable.com/2011/03/17/unilevers-angels-ar/Screen touch techologieshttp://www.youtube.com/watch?v=6Cf7IL_eZ38 http://www.youtube.com/watch?v=nRrqIUKNcqchttp://www.microsoft.com/surface/en/us/default.aspxHow Nescafe use this technology http://www.youtube.com/watch?v=htu8BfiDN2URFIDHow it workshttp://www.corerfid.com/technology/RFIDtechnology/technologyRFID_fundamentals.aspxhttp://www.youtube.com/watch?v=jaHfVAbQJgY&feature=player_embedded#at=98Applicationshttp://www.youtube.com/watch?v=zSMnmOgvkvshttp://www.youtube.com/watch?v=gon3lGm952Ihttp://www.youtube.com/watch?v=qjRE-2VarO4Kia?http://www.youtube.com/watch?v=cPl4T8Zl9KMhttp://www.youtube.com/watch?v=TU9kEkL7WL4http://www.youtube.com/user/theZommVideo?v=ycd_kAAtA3E&feature=pyv&ad=12225943305&kw=phoneBump/NFChttp://www.youtube.com/watch?v=zw-uNTxn1Xchttp://www.readwriteweb.com/mobile/2011/06/nfc-2011-launch-driver-friendly-mobile-apps-using-your-car-keys.phphttp://www.outputmagazine.com/wide-format-print/intelligence/trends/nfc-technology-on-posters-to-come-of-age-in-2011-says-jcdecaux/http://www.youtube.com/watch?v=B4GKagRsG60Mobile paymentshttp://www.engadget.com/2011/06/16/uk-mobile-companies-take-aim-at-google-wallet-want-in-on-the-nf/http://www.youtube.com/watch?v=TEx1pc-LsjAKinectand avatarshttp://www.youtube.com/watch?v=eBTredGLI4chttp://www.youtube.com/watch?v=PaCBTYc6XJ8
  • 24. Getting left behindFirst mover advantage for agencyand ClientsService offering to client teamsWhat is packaged and what is awarenessHow to be creativeHow to present to clientsThere will never be another chance – only me-to.
  • 25. The big bucks are at Board levelWe have some big seminars for top peopleIssues and crisis management Change management in times of transparencyLooking for growth in a sluggish economyThe New MarketingIs this something youshould be selling too?
  • 26. Winners and LosersSpin or engagement
  • 27. Do we now haveBetter understand what is happening to the media and marketingBasis to create a capability for all client teams to bid for a minimum 25% fee uplift.Ability to develop capability to get paid for research, advice and proposalsOpportunity to look for value added from every form of communication