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The Scent of Search
Making search more usable with information scent.




                                   Tyler Tate
                                    @tylertate
The Scent of Search, Take 2
Optimal Foraging Theory
   Organisms seek to maximise energy
      intake for a given unit of time
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
M A N   T H E


INFORMAVORE
1,200 Exabytes
    i n   2 0 1 0
“A wealth of information
creates a poverty of attention.”
   – Herbert Simon
Information Foraging Theory
  The study of how humans interact with information.
11 tradeoff.png
12 info scent.png
13 a usability.png
13 b usability.png
13 c usability.png
13 d usability.png
13 e usability.png
How Do People Search?
Expertise
People vary be their...
     Search expertise (familiarity with common design patterns)
     Domain expertise (knowledge in a certain area)



find the current temperature               lookup a protein sequence




       Amateurs                                 Experts
The Scent of Search, Take 2
The Scent of Search, Take 2
Goals

what is the current
  temperature?                 book a holiday




       Recall                 Exploration
14 a old model.png
14 b new model.png
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
Concept screen by IDEO
Amateur vs. Expert




                     Recall vs. Exploration
Amateur vs. Expert




                     Recall vs. Exploration
moderate




                                                                                   co
                                                                                    hi ple
                                                                                      m
                                                   complexity




                                                                                      gh x
                                                                                           it
                                                                                           y
      Amateur vs. Expert



                                    lookup a                          Bloomberg
                                genetic sequence




                                                                                        moderate
                                                                                       complexity



                            web search                          booking a flight
lo
  w
  co
     m




                                         Recall vs. Exploration
                 pl
                   ex
                      i    ty
moderate




                                                                                   co
                                                                                    hi ple
                                                                                      m
                                                   complexity




                                                                                      gh x
                                                                                           it
                                                                                           y
      Amateur vs. Expert



                                    lookup a                          Bloomberg
                                genetic sequence




                                                                                        moderate
                                                                                       complexity



                            web search                          booking a flight
lo
  w
  co
     m




                                         Recall vs. Exploration
                 pl
                   ex
                      i    ty
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
Information Diversity


buy a book       learn about italy




  Uniform         Diverse
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
The Scent of Search, Take 2
17 searchbox title.png
1. It should look like a searchbox, feel like a
searchbox, and act like a searchbox.
1. It should look like a searchbox, feel like a
searchbox, and act like a searchbox.
2. Use autocomplete to boost user’s
confidence and help prevent spelling errors.




                                     Globrix, eBay, Last.fm
23 search results
    title.png
3. Indicate the number of results
4. Use descriptive, 7-12 word titles

5. Highlight matching words




                                       The Guardian
The Scent of Search, Take 2
6. When it’s likely that the first 1-3 results are
what the user is looking for, top hits provide
additional info to help users make their decision.
7. Try to avoid 0-result screens
36 facets title.png
8. Breadcrumbs describe what the user is
looking at, how he got there, and — if a mistake
was made — how to get back.




                                       Wireframe by Greg Nudleman
9. Clickable metadata enables organic filtering
of the results
9. Filter counts give users a more complete
picture of the result set
9. Filter counts give users a more complete
picture of the result set
10. A meaningful visualisation makes complex
information tangible
10. A meaningful visualisation makes complex
information tangible




                                               TED
10. A meaningful visualisation makes complex
information tangible




                                               Starbucks
10. A meaningful visualisation makes complex
information tangible




                                           New York Times
10. A meaningful visualisation makes complex
information tangible
The Scent of Search, Take 2
The Scent of Search, Take 2
Learn More

Read Peter Morville’s book “Search Patterns”
http://searchpatterns.org/

Read my article “The Scent of Search”
http://johnnyholland.org/2010/07/05/the-scent-of-search/

Read Marti Hearst’s book “Search User Interfaces”
http://johnnyholland.org/2010/07/05/the-scent-of-search/

Check out Endeca’s design pattern library
http://patterns.endeca.com/
The Scent of Search
Making search more usable with information scent.




                                   Tyler Tate
                                    @tylertate

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The Scent of Search, Take 2