This document discusses various tools and instruments used in research such as questionnaires, interviews, observation, and their characteristics. Questionnaires can be used to collect data from a large number of people and provide quantifiable answers but require less time than interviews. Interviews are conducted face-to-face but allow both written and oral collection of information, including confidential details. Observation requires the researcher to participate directly in the culture being studied. The validity and reliability of different research tools is also important.