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Towards e-presence at distance as a way to
reach and share e-quality: the case of the
ECO sMOOCs
Divina Frau-Meigs, Sorbonne Nouvelle, CREW
Adeline Bossu, Université Bordeaux Montaigne, MICA
Keywords: sMOOC · Quality · E-presence · Cognitive presence · Social presence · Designed
presence · Model · distance · ECO project · sustainability · E-quality · Participants
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
 Original approach to e-presence in social participatory MOOCs (or sMOOCs),
taking the case of EU-funded ECO project on sMOOCs.
 Model for e-presence based on the different layers proposed by Garrison and
Anderson (2003):
- “cognitive presence” (emphasis on the reflexive)
- “social presence” (emphasis on the collaborative) to which
- “designed presence” is added (emphasis on the platform constraints and
opportunities) (Frau-Meigs 2013).
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
European project funded by European Commission
in Competitiveness and innovation framework programme
Theme 2: “digital satisfied, open dated and creativity”.
22 PARTNERS
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
The ECO project purports to design MOOCs that respond to the acquisition of
digital competences for inclusion (www.ecolearning.eu).
Main phases:
• The pedagogical model sMOOC
• 17 pilot sMOOCs with ECO diversified teams;
• Learners become e-teachers themselves, on the basis of their participation in
the pilot MOOCs, especially the sMOOC to learn how to make sMOOCs, the
“Step by Step”.
• E-teachers sMOOCs
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
Pedagogical Design sMOOC
Recombines social-constructive approaches and connectivist approaches, with a
strong reliance on tutors and mediators emanating from a strong community of inquiry
(Siemens 2008; McAdam and McCreedy 2000).
 cMOOC ‘Focus on community and connections’
 Social ‘learning experience marked by social interactions and participation’
 Pedagogical approach: connectivism, situated learning, socio-constructivism
 Inclusion + Ubiquitous and mobile + Accessibility (special needs)
 Learner- centred - flexibility - digital inclusion
 Open licence policy
 Wide variety of target populations
 Diversity of purposes and local, contextual implementations
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
Producing the
17 sMOOC PILOTS + 9 additional ECO sMOOC
Ensuring the deployment and validation of the
sMOOC PILOT Year 1, 2 and 3
Planning – Implementation – Support
9 HUBS – 5 platforms – 6 languages
8 weeks duration
3 editions or more
Analysing and Improving of each pilot intermediate
results
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
External Partners sMOOC
Ensuring the deployment and validation of the
NEW sMOOC
e-teacher sMOOC
Pedagogical assistance
Technical assistance
Management assistance
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
One portal - 5 platforms - 6 languages
81 sMOOC
135 Iterations
56 500 participants
All contents available
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
IN ECO, THE LEVELS OF EMBEDDEDNESS OF THE THREE LAYERS OF E-
PRESENCE ARE ALL FULLY VISIBLE.
Model for e-presence based on the different layers proposed by Garrison and
Anderson (2003):
- “cognitive presence” (emphasis on the reflexive)
- “social presence” (emphasis on the collaborative) to which
- “designed presence” is added (emphasis on the platform
constraints and opportunities) (Frau-Meigs 2013).
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
In ECO, Cognitive presence is facilitated in the different postures the learner can opt
for. The sMOOC “DIY Media Information Literacy” proposes several pathways:
“explorer”, “analyst” and “creator”, buttressed on a roadmap and a cognitive
scaffolding
The sMOOC DIY MIL critical pathways
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
In ECO, social presence
• the extensive use of videos in sMOOCs and the links that point to other
participants as a kind of social network of affinities that also present the benefit
of fostering intercultural dialogue as visible in the sMOOC “Step by Step”.
• The “groups” functionality also allows to work and solve cases by getting
people to collaborate on projects
• Live events help sustain a shared social presence as well as the possibility for
the participants to “follow” each other and to geolocalize if they wish to meet
face to face as seen with the “PhDOOC”.
The group wall functionality with microblogging tool from the Step
by Step sMOOC
A live-webconference from the sMOOC PhDOOC
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
In ECO, social presence
Besides, the internal social networks and the external commercial
networks allowed participants to express several levels of emotions
according to their felt level of privacy and public openness.
Social network graph indicating connection between learners
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
In ECO designed presence:
• the sMOOC Learning Lab,
• the sMOOC Step by Step.
They help the e-teachers and participants to mobilize their own cognitive scripts
and their reflexivity of their needs and functionalities available
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
 This process of reflexivity on e-presence was first implemented and tested by
the creators of the platform and its content according to the participatory
sMOOC model.
 When applied to e-teachers, the early teams endeavored to provide a similar
experience, all the more so as the e-teachers were participants and had an
early experience of learning via sMOOCs scheme.
 E-teachers as well as their trainers were exposed to similar questions and
processes, the only difference being the scale and the level of reflexivity
(Hodgson and Reynolds, 2005; Wright, 2005). The same person then gets to
change status according to the phases of ECO in which she/he evolves.
 This increases reflexivity, proximity, awareness of representations of
authority and knowledge, attention to others’ diversity.
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
To ensure e-quality, ECO partners:
Ensuring sustainability via shareable and transferable
templates
Evaluating intermediate and final assessment of the results
Ensuring scalability via learning spaces and dedicated
application
The contribution of e-presence to e-quality
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
CHECKLIST
Peer to Peer
assessment
Self-
assessment
Supervisor
assessment
3 levels
Ensuring e-quality
with other partners
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
To describe a
representative
sMOOC with the
pedagogical and
technical sMOOC
ECO features
sMOOC ECO GUIDE
Ensuring sustainability via shareable
and transferable templates
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
The sMOOC
Learning Lab
To train e-teachers and create
community
Tutorials Collaborative
Spaces
Ensuring scalability via learning
spaces and dedicated application
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
The transversal sMOOC
Step by Step (6 languages)
To train e-teachers and
create communities
Ensuring scalability via learning
spaces and dedicated application
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
THE ECO BACKOFFICE APPLICATION
Ensuring scalability via learning
spaces and dedicated application
For participants and future e-teachers
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
THE ECO BACKOFFICE APPLICATION
Ensuring scalability via learning
spaces and dedicated application
For HUBs and WP3
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
LEARNING ANALYTICS TOOLS
Evaluating intermediate and final
assessment of the results
LEARNING ANALYTICS GUIDE AND
MODEL
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
SATISFACTION QUESTIONNAIRE
OVERALL EXPERIENCE
FURTHER MOOCS IN THE FUTURE?
LEARNING EXPERIENCE
All sMOOC Iterations
Analysis
Evaluating intermediate and final
assessment of the results
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
Rmk: Social presence is less emphasized in these tools because other
functionalities already existed a part and parcel of the platform used (chats, forums,
….) and social networks used in parallel for communication.
e-presence / Tools & spaces
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
All these tools help the e-teachers in the creation of their own e-presence.
This process in turn benefits the other participants, which will be able to create
sMOOCs and establish their e-presence as well.
 This snowball strategy produces a multiplier effect that can use the benefits
of heavy prototype investment at the beginning by ensuring some sustainability
over time.
 Such a process is part of the ECO model whose reflexivity contributes to the
specificity and originality of European MOOCs in the global MOOCosphere.
Conclusion 1 : ECO model & multiplier effect
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
 After all these levels of presence, reflexivity and transferability,
participatory pedagogy in sMOOCs helps presence at a distance, and
makes it part of e-quality.
 As a result, e-quality is being redesigned by MOOCs. There is a qualitative
shift: e-quality itself changes when the three types of presence (cognitive, social
and designed) are brought together to ensure purpose, reflexivity and
sustainability. This points to how the ECO model expands the institutional value
of e-presence.
Conclusion 2 : e-quality optimized and redisigned
Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs
Divina Frau-Meigs & Adeline Bossu
 e-presence needs to be related to e-quality as a multifaceted “process of co-
production between the learner and the learning-environment” (Ehlers 2004: 2).
 e-presence needs to be taken more into account in the design of MOOCS and
also in their quality assurance as it is an empowering process that enables the
learner.
 e-presence needs to be ensured all through the learning service, to ascertain
that quality is not just an outcome of the e-learning platform.
 e-presence should be used to diminish distance and to bring awareness to
pedagogical and technical design and functionalities.
Conclusion

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Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs eMOOCs2017

  • 1. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs, Sorbonne Nouvelle, CREW Adeline Bossu, Université Bordeaux Montaigne, MICA Keywords: sMOOC · Quality · E-presence · Cognitive presence · Social presence · Designed presence · Model · distance · ECO project · sustainability · E-quality · Participants
  • 2. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu  Original approach to e-presence in social participatory MOOCs (or sMOOCs), taking the case of EU-funded ECO project on sMOOCs.  Model for e-presence based on the different layers proposed by Garrison and Anderson (2003): - “cognitive presence” (emphasis on the reflexive) - “social presence” (emphasis on the collaborative) to which - “designed presence” is added (emphasis on the platform constraints and opportunities) (Frau-Meigs 2013).
  • 3. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu European project funded by European Commission in Competitiveness and innovation framework programme Theme 2: “digital satisfied, open dated and creativity”. 22 PARTNERS
  • 4. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu The ECO project purports to design MOOCs that respond to the acquisition of digital competences for inclusion (www.ecolearning.eu). Main phases: • The pedagogical model sMOOC • 17 pilot sMOOCs with ECO diversified teams; • Learners become e-teachers themselves, on the basis of their participation in the pilot MOOCs, especially the sMOOC to learn how to make sMOOCs, the “Step by Step”. • E-teachers sMOOCs
  • 5. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu Pedagogical Design sMOOC Recombines social-constructive approaches and connectivist approaches, with a strong reliance on tutors and mediators emanating from a strong community of inquiry (Siemens 2008; McAdam and McCreedy 2000).  cMOOC ‘Focus on community and connections’  Social ‘learning experience marked by social interactions and participation’  Pedagogical approach: connectivism, situated learning, socio-constructivism  Inclusion + Ubiquitous and mobile + Accessibility (special needs)  Learner- centred - flexibility - digital inclusion  Open licence policy  Wide variety of target populations  Diversity of purposes and local, contextual implementations
  • 6. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu Producing the 17 sMOOC PILOTS + 9 additional ECO sMOOC Ensuring the deployment and validation of the sMOOC PILOT Year 1, 2 and 3 Planning – Implementation – Support 9 HUBS – 5 platforms – 6 languages 8 weeks duration 3 editions or more Analysing and Improving of each pilot intermediate results
  • 7. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu External Partners sMOOC Ensuring the deployment and validation of the NEW sMOOC e-teacher sMOOC Pedagogical assistance Technical assistance Management assistance
  • 8. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu One portal - 5 platforms - 6 languages 81 sMOOC 135 Iterations 56 500 participants All contents available
  • 9. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu IN ECO, THE LEVELS OF EMBEDDEDNESS OF THE THREE LAYERS OF E- PRESENCE ARE ALL FULLY VISIBLE. Model for e-presence based on the different layers proposed by Garrison and Anderson (2003): - “cognitive presence” (emphasis on the reflexive) - “social presence” (emphasis on the collaborative) to which - “designed presence” is added (emphasis on the platform constraints and opportunities) (Frau-Meigs 2013).
  • 10. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu In ECO, Cognitive presence is facilitated in the different postures the learner can opt for. The sMOOC “DIY Media Information Literacy” proposes several pathways: “explorer”, “analyst” and “creator”, buttressed on a roadmap and a cognitive scaffolding The sMOOC DIY MIL critical pathways
  • 11. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu In ECO, social presence • the extensive use of videos in sMOOCs and the links that point to other participants as a kind of social network of affinities that also present the benefit of fostering intercultural dialogue as visible in the sMOOC “Step by Step”. • The “groups” functionality also allows to work and solve cases by getting people to collaborate on projects • Live events help sustain a shared social presence as well as the possibility for the participants to “follow” each other and to geolocalize if they wish to meet face to face as seen with the “PhDOOC”. The group wall functionality with microblogging tool from the Step by Step sMOOC A live-webconference from the sMOOC PhDOOC
  • 12. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu In ECO, social presence Besides, the internal social networks and the external commercial networks allowed participants to express several levels of emotions according to their felt level of privacy and public openness. Social network graph indicating connection between learners
  • 13. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu In ECO designed presence: • the sMOOC Learning Lab, • the sMOOC Step by Step. They help the e-teachers and participants to mobilize their own cognitive scripts and their reflexivity of their needs and functionalities available
  • 14. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu  This process of reflexivity on e-presence was first implemented and tested by the creators of the platform and its content according to the participatory sMOOC model.  When applied to e-teachers, the early teams endeavored to provide a similar experience, all the more so as the e-teachers were participants and had an early experience of learning via sMOOCs scheme.  E-teachers as well as their trainers were exposed to similar questions and processes, the only difference being the scale and the level of reflexivity (Hodgson and Reynolds, 2005; Wright, 2005). The same person then gets to change status according to the phases of ECO in which she/he evolves.  This increases reflexivity, proximity, awareness of representations of authority and knowledge, attention to others’ diversity.
  • 15. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu To ensure e-quality, ECO partners: Ensuring sustainability via shareable and transferable templates Evaluating intermediate and final assessment of the results Ensuring scalability via learning spaces and dedicated application The contribution of e-presence to e-quality
  • 16. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu CHECKLIST Peer to Peer assessment Self- assessment Supervisor assessment 3 levels Ensuring e-quality with other partners
  • 17. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu To describe a representative sMOOC with the pedagogical and technical sMOOC ECO features sMOOC ECO GUIDE Ensuring sustainability via shareable and transferable templates
  • 18. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu The sMOOC Learning Lab To train e-teachers and create community Tutorials Collaborative Spaces Ensuring scalability via learning spaces and dedicated application
  • 19. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu The transversal sMOOC Step by Step (6 languages) To train e-teachers and create communities Ensuring scalability via learning spaces and dedicated application
  • 20. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu THE ECO BACKOFFICE APPLICATION Ensuring scalability via learning spaces and dedicated application For participants and future e-teachers
  • 21. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu THE ECO BACKOFFICE APPLICATION Ensuring scalability via learning spaces and dedicated application For HUBs and WP3
  • 22. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu LEARNING ANALYTICS TOOLS Evaluating intermediate and final assessment of the results LEARNING ANALYTICS GUIDE AND MODEL
  • 23. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu SATISFACTION QUESTIONNAIRE OVERALL EXPERIENCE FURTHER MOOCS IN THE FUTURE? LEARNING EXPERIENCE All sMOOC Iterations Analysis Evaluating intermediate and final assessment of the results
  • 24. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu Rmk: Social presence is less emphasized in these tools because other functionalities already existed a part and parcel of the platform used (chats, forums, ….) and social networks used in parallel for communication. e-presence / Tools & spaces
  • 25. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu All these tools help the e-teachers in the creation of their own e-presence. This process in turn benefits the other participants, which will be able to create sMOOCs and establish their e-presence as well.  This snowball strategy produces a multiplier effect that can use the benefits of heavy prototype investment at the beginning by ensuring some sustainability over time.  Such a process is part of the ECO model whose reflexivity contributes to the specificity and originality of European MOOCs in the global MOOCosphere. Conclusion 1 : ECO model & multiplier effect
  • 26. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu  After all these levels of presence, reflexivity and transferability, participatory pedagogy in sMOOCs helps presence at a distance, and makes it part of e-quality.  As a result, e-quality is being redesigned by MOOCs. There is a qualitative shift: e-quality itself changes when the three types of presence (cognitive, social and designed) are brought together to ensure purpose, reflexivity and sustainability. This points to how the ECO model expands the institutional value of e-presence. Conclusion 2 : e-quality optimized and redisigned
  • 27. Towards e-presence at distance as a way to reach and share e-quality: the case of the ECO sMOOCs Divina Frau-Meigs & Adeline Bossu  e-presence needs to be related to e-quality as a multifaceted “process of co- production between the learner and the learning-environment” (Ehlers 2004: 2).  e-presence needs to be taken more into account in the design of MOOCS and also in their quality assurance as it is an empowering process that enables the learner.  e-presence needs to be ensured all through the learning service, to ascertain that quality is not just an outcome of the e-learning platform.  e-presence should be used to diminish distance and to bring awareness to pedagogical and technical design and functionalities. Conclusion