Transforming Managers for an Agile Deployment - Agile Tour Montreal 2017
- 1. Transforming Managers for an Agile Deployment MAURIZIO MANCINI • MAURIZIO.MANCINI@EXEMPIO.COM
- 2. • A leader in the quality and process industries with a sixth sense for Agile, quality, and business process. • I have been refining my Agile approach for over 10 years. • My passion is to deliver quality software and to see how Agile can help teams deliver quality software! Maurizio Mancini Agile 2014 – Agile: One Size does not fit all! Walmart Labs California 2014 – Quality and Process Atlassian Summit 2014 – From Incremental & Iterative to Agile: What is the right process for your team? Quest 2015 – Building a QA Team that Matters Cutter Summit 2015 – Agile Testing – What’s that all about? Atlassian Summit 2015 – How to Build in Quality from Day 1 using Lean QA and Agile Testing Agile Tour Montreal 2016 – Le guide de réparation de l’équipe Agile : La recette secrète ! Agile Tour Ottawa 2016 – How to Reboot Your Agile Team! Global Scrum Gathering San Diego 2017 – How to Reboot Your Agile Team! Agile 2017 – How to Reboot Your Agile Team! Agile Tour Ottawa 2017 – Scaling Quality by Building It In
- 3. ☑ The view of the Radical Agilist vs Scaled Agile ☑ Modern Management style ☑ Examples of self-organizing teams ☑ Confusion in the roles ☑ Job Descriptions and Role Descriptions ☑ Potential Paths ☑ 3 roles in an Agile world Agenda
- 4. My First Lesson in Management
- 5. Sewing and Pressing Team First Lesson in Management! I can plan, coordinate and manage but nothing happens without my team
- 7. 2004As a QA Manager we started an Agile Transformation
- 8. 2006QA Director of a Team of 40+
- 9. Asking myself What is my role? How can I help?
- 11. Radical Agilist View My interpretation of the view of Radical Agilist
- 12. Scaled Agile View Despite Self-Organizing Teams, Managers are still required …
- 14. Organizations are Changing What role can you play?
- 16. http://rgalen.com/agile-training-news/2014/4/14/were-going-agile-fire-all-the-managers Organizations are Changing What role can you play?
- 18. Agile Leaders
- 21. Organization Red Teams with Embedded skills Managers on the side
- 22. Head of Product A Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product B Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product C Product Owner Scrum Master Developers QA User Experience DevOPS Manager Manager Organization Red
- 23. Organization Yellow Used a modified version of the Shopify Model Teams with Embedded skills Managers on the side Embedded Leads
- 24. Head of Product A Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product B Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product C Product Owner Scrum Master Developers QA User Experience DevOPS GUILD GUILD Organization Yellow
- 25. Organization Blue Teams with Embedded skills Managers on the side Managers Playing a Dual Role
- 26. Head of Product A Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product B Product Owner Scrum Master Developers QA User Experience DevOPS Head of Product C Product Owner Scrum Master Developers QA User Experience DevOPS Manager Manager Organization Blue
- 29. Shift in responsibilities using Agile Source http://www.infoq.com/resource/news/2012/10/p m-scrum-master/en/resources/fig1large.jpg Erin Beierwaltes
- 30. Role clarification is required
- 31. Scrum Master It is not hard to find the confusion in Roles, just perform a search on any job site
- 33. Job and Role Descriptions Job Description – Traditional definition that we all know when you are looking for a job. Role Description – Agile has brought the concept of a Role definition to the everyday discussion. What is the difference?
- 34. Job and Role Descriptions An organization has to decide what Roles it will use? • Program Managers • Product Managers • Project Managers • Product Owners • Scrum Masters • Agile Coach What do I do with my Managers? What about in the teams which roles are used?
- 35. Job and Role Descriptions Make the roles official
- 36. Job and Role Descriptions Too many organizations have descriptions that …
- 37. Sample Description from a Job Posting Technical Program Manager In this role you will: The Technical Program Manager will drive planning, project execution, and development for our engineering team. It will be your responsibility to be relentless in getting things done. As the scrum master, you will help our engineering teams maintain organization while continuing to improve on process and communication. It will be your job to wear multiple hats, and go beyond the normal expectations. ….. In addition you will: Be the Scrum Master, evangelist, and coach for agile development Help create self-organized, empowered teams that drive continuous improvement Coordinate and help come up with solutions, and remove impediments Wear multiple hats with willingness to go beyond your own role Specify project constraints, and provide mitigation plan Help build consensus between teams THE IDEAL CANDIDATE WILL HAVE: Strong analytical, problem solving and planning ability Experience with Agile Software, lean methodology, JIRA Experience with managing multiple projects through the software development lifecycle ….
- 38. Job and Role Descriptions Clarity in job/role descriptions is essential
- 39. Potential Paths
- 40. “Traditional Positions” – Most Common Paths Product Manager BA Manager Project Manager Development Manager QA Manager Product Owner Scrum Master Agile Coach
- 41. Dual Role – Manager and an Agile Role
- 42. Product Owner
- 43. Key difference Product Manager Product Owner
- 44. Product Owner Software X Common Pattern in larger organizations Product Owner Software X Product Owner Software X Senior Product Manager orVP Product Management
- 45. Product Owner Common Concern There are not enough Product Owners or the PO doesn’t have enough time for the team
- 46. Product Owner – Roles and Responsibilities ✔ The Product Owner represents the clients and users. ✔ PO’s main objective is to maximize the business value delivered. PO must be able to: •Define the product Vision and functionalities •Write User Stories and prepare the Product Backlog •Ability to make decisions and prioritize all along the project
- 47. Agile Product Management Organization APM means just enough product definition
- 48. Scrum Master
- 49. Scrum Master – Roles and Responsibilities Responsible for the methodology (Process Success). This role is not to command but to facilitate. Scrum Master Product Owner The Team Other Groups Senior Management
- 50. Scrum Master Generally people who have played software engineering roles usually do better in this role. • Developers • QA • BA • PM’s that have done software development roles prior to their current PM role
- 51. Scrum Master – This role has come under fire It is a part time role… Anybody can do it… It is Project Management or is it? Is it really required?
- 52. Scrum Master – Pattern? Scrum Master Organization 1 I have all these managers, I will use them as Scrum Masters Scrum Master Organization 2 Certify all the managers as full time Scrum Masters Organization 2 I have all these managers, I will use them as Scrum Masters
- 53. If managers are holding 2 roles, manager and Scrum Master, make sure they are the Scrum Master of a team that they Scrum Master do not hold direct authority over.
- 54. What about the Project Manager? For larger organizations when a Scrum Master and Project Manager role exist the Project Manager generally: • Plays the role of a “business” PM • Manages communication to the larger organization • Manages the budget • Manages all tasks and risks not related to the actual software delivery
- 55. Agile Coach
- 56. Agile Coach In 2014 in a large organization (15+ teams) I established the role of an Agile Coach as an official HR Role in the organization. One approach I used The Agile Coach in this organization took this path to this role: Developer Manager Project Manager Scrum Master Senior Agile Coach Help ensure that the teams continue to follow best practices
- 57. Agile Coach Sample from the Role Description in 2014 Coach and mentor teams in the principles and practices of the iterative process. Coach on key Agile principles including team ownership and self-organization, effective user stories, relative estimation, etc. Coach product owners in user story elaboration to make sure all user stories meet the defined checklist including acceptance criteria. Coach product owners with backlog refinement activities and assure execution alignment. Shadow roles on the Scrum team to facilitate learning through practice immersion. Mentor individuals for personal and professional growth when appropriate.
- 58. Agile Coach Lyssa Adkins and Michael Spayd One of the best definitions of an Agile Coach http://agilecoachinginstitute.com/wp-content/uploads/2013/03/Agile-Coach-Competency-Framework-for-website.0011.jpg
- 59. Agile Coach Coaching on Best Practices Coaching Scrum Masters
- 60. Agile Coach helping establish a Quality & Test First Mind Set
- 61. Corporate Definition of Done Guideline
- 62. Definition of Done with Quality Goals
- 63. A permanent Agile Coach role is essential to creating a sustainable Agile Transformation for medium to large organizations
- 64. Key Takeaways
- 66. Play multiple roles Be ready to embrace the fundamentals of Agile and become an Agile Leader who can perform multiple roles as required by the teams in your organization.
- 67. Play multiple roles If a manager holds 2 roles, make sure the other role they hold for that team does not have people who they hold direct authority over.
- 68. Management Style
- 69. Merci/Thank You! MAURIZIO MANCINI • EXEMPIO • MAURIZIO.MANCINI@EXEMPIO.COM