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Using Social Media to  Find  And  Close  More Business Matt Heinz President, Heinz Marketing Inc [email_address] @heinzmarketing
Last Slide First Find & engage prospects “upstream” before they are active buyers Participate in their communities as a peer to build trust & credibility Use research tools to customize approach with new targets Publish your own source(s) of value-added content to attract new prospects to you Marketing is too important to leave to the marketers
Let’s talk about you first…
Your business objectives
Your business objectives
Prospect Engagement Funnel Active Sales Cycle Channels: CRM, 1:1  Goal: Sell New Customer Drip Marketing Channels: Email Newsletters, CRM System Goal: Drive Active Prospects Network / Open Community Channels: Twitter, Facebook, Blog, LinkedIn Goal: Drive Registration Network-exclusive access to content Value-added special offers Discovery events White papers, top ten tips, etc. Testimonials, Success Stories Profile-Specific Messages New product/service offers Referral & Tell-a-Friend Offers Network / Community Invites New Opportunity Alerts 1:1 with Existing Customer In-Market Events Next Step Accelerator Ideas Customer Targets (based on persona profiles)
Your customers
Listening
Listening via RSS Feeds
Listening via Twitter
Listening via TweetDeck
Vertical Groups ActiveRain SHRM ChurchCrunch Focus What are yours?
What are they talking about?
The buying progression Solution Problem/Pain Objective/Outcome
Three types of social content Proactive Reactive Participatory
Your anchor
Planning content Theme 1 Week 1 Theme 2 Theme 3 Theme 4 Week 2 Week 3 Week 4
“ Reactive proactive”
Your Daily “Punch List” Read & Filter Publish & Republish Syndicate Engage
What you’ll see…
What you’ll see…
Gist as your dashboard
Participation Best Practices Share Don’t sell Be a trusted advisor Don’t sell Connect, recommend, refer Don’t sell
One thousand options…
Last Slide Last Find & engage prospects “upstream” before they are active buyers Participate in their communities as a peer to build trust & credibility Use research tools to customize approach with new targets Publish your own source(s) of value-added content to attract new prospects to you Marketing is too important to leave to the marketers
Questions?

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Using Social Media to Find & Close More Business (MPI-PCMA presentation)