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UX Design: In-
Depth Teaching
Deck
Comprehensive Breakdown of UX Concepts
and Case Studies
Introductio
n to User
Research
 User research involves understanding user
behaviors, needs, and motivations through
observation and feedback methods.
Introductio
n to User
Research
 Purpose:
 - Inform design decisions
 - Identify problems and opportunities
 - Understand the target audience
 Types of Research:
 - Attitudinal vs. Behavioral
 - Qualitative vs. Quantitative
Introductio
n to User
Research
 Key Methods:
 - Interviews
 - Surveys
 - Diary Studies
 - Field Studies
 - A/B Testing
 - Usability Tests
 Real-life Example:
 Netflix conducts A/B tests to determine
feature placement.
Hypothese
s and Data
Synthesis
 Hypotheses in UX:
 - Educated guesses made before research
 - Guides inquiry and testing
 Format:
 If [user does X], then [Y will happen] because
[Z].
Hypothese
s and Data
Synthesis
 Data Synthesis:
 - The process of transforming research data
into usable insights.
 Steps:
 1. Organize data
 2. Identify patterns
 3. Create insights
 Frameworks:
 - Affinity Diagrams
 - Journey Mapping
 - Empathy Mapping
User
Personas
 What is a User Persona?
 - Fictional characters based on user data
 - Helps humanize the user
 Components:
 - Demographics
 - Goals
 - Pain points
 - Behaviors
 - Technology use
User
Personas
 Creation Process:
 1. Collect data from interviews and analytics
 2. Identify behavioral patterns
 3. Segment users
 4. Create persona documents
 Best Practices:
 - Use real data
 - Update as needed
User
Personas
 Using Personas:
 - Guide content and interface decisions
 - Ensure alignment with user goals
 Example:
 Designing a financial app for a middle-aged
freelancer who values simplicity and security.
Competitiv
e and
Comparativ
e Analysis
 Definitions:
 - Competitive Analysis: Direct competitors
 - Comparative Analysis: Related experiences
in other fields
Competitiv
e and
Comparativ
e Analysis
 Steps to Conduct:
 1. Identify competitors
 2. Analyze their products (features, UX, UI)
 3. Use frameworks like SWOT, Feature Matrix
Competitiv
e and
Comparativ
e Analysis
 Case Study:
 Fitness App Redesign:
 - Compared MyFitnessPal, Fitbit, and
Headspace
 - Identified feature gaps and user pain points
 - Applied findings to UI updates
User
Stories,
Journeys,
and Flows
 User Stories:
 - Foundation of user-centered design
 Format:
 As a [user type], I want to [goal], so that
[benefit].
User
Stories,
Journeys,
and Flows
 User Journey:
 - Full end-to-end experience of a user
 - Includes emotions, actions, and
touchpoints
 Example:
 Booking a flight – awareness to
confirmation.
User
Stories,
Journeys,
and Flows
 User Flow:
 - Step-by-step navigation through a digital
product
 - Includes decisions, screens, inputs
 Task Flow:
 - A simplified version focusing only on the
key steps.
User
Stories,
Journeys,
and Flows
 Combining Journeys & Flows:
 - Enhances empathy and reveals process
gaps
 Visual Tools:
 - Flowcharts, journey maps
 Case Study:
 Online grocery app – journey to add to cart
user flow through checkout
→
Sketching
& Agile UX
 Solution Sketching:
 - Low-cost way to visualize ideas
 - Encourages experimentation
 Types:
 - Crazy 8s, Storyboards, UI sketches
Sketching
& Agile UX
 Collaborative Sketching:
 - Team activity to ideate together
 - Use of whiteboards, sticky notes, Figma
Jamboards
Sketching
& Agile UX
 Agile Methodology:
 - Iterative approach to design &
development
 Sprints:
 - Short design-development-test cycles
 - Involves design standups, retrospectives
UX Writing,
IA &
Wireframes
 UX Writing:
 - Microcopy that helps users interact with UI
 Best Practices:
 - Be clear, concise, and consistent
 - Use action-oriented language
UX Writing,
IA &
Wireframes
 Information Architecture:
 - Organizing content logically for usability
 Tools:
 - Card Sorting, Site Maps, Taxonomies
UX Writing,
IA &
Wireframes
 Wireframes:
 - Blueprint of a screen
 Fidelity Levels:
 - Low (paper), Mid (Balsamiq), High (Figma,
Sketch)
 Annotations:
 - Explain interactions and features
UI Design
and
Prototypes
 UI Design:
 - Visual design of user interfaces
 Principles:
 - Contrast, Consistency, Alignment, Feedback
UI Design
and
Prototypes
 Accessibility:
 - Ensures usability for people with disabilities
 Best Practices:
 - Color contrast, screen reader labels,
keyboard navigation
UI Design
and
Prototypes
 Prototypes:
 - Interactive models for testing
 Types:
 - Paper, Clickable, High-fidelity
 Purpose:
 - Validate assumptions, gather feedback
early
Usability
Testing &
Feedback
 Usability Testing:
 - Evaluate design by testing with real users
 Types:
 - Moderated, Unmoderated, Remote, In-
person
Usability
Testing &
Feedback
 Qual vs Quant:
 - Qual: Open-ended feedback (interviews)
 - Quant: Metrics (task success rate, time)
Usability
Testing &
Feedback
 Severity Ratings:
 - Rank issues (Critical to Minor)
 Impact-Effort Matrix:
 - Helps prioritize changes
Usability
Testing &
Feedback
 Heuristic Evaluation:
 - Expert review against usability guidelines
 Common Tools:
 - Lookback, Maze, Optimal Workshop
Usability
Testing &
Feedback
 Incorporating Feedback:
 - Document insights
 - Revise prototypes
 - Retest for validation
Team
Collaborati
on &
Handoff
 Cross-Functional Teams:
 - Designers, PMs, Engineers, Writers,
Researchers
 Benefits:
 - Diverse input, faster problem solving
Team
Collaborati
on &
Handoff
 Developer Collaboration:
 - Share early designs
 - Use version control
 - Document specs & assets
Team
Collaborati
on &
Handoff
 Handoff Materials:
 - Style Guides, Redlines, Annotations,
Zeplin/Figma links
Team
Collaborati
on &
Handoff
 File Management:
 - Use consistent naming
 - Keep version history
 Project Guidelines:
 - Ensure consistency and maintainability
Careers in
UX
 Industries:
 - Tech, Retail, Healthcare, Fintech, Education
Careers in
UX
 Roles:
 - UX Designer, UI Designer, Researcher,
Writer, Product Designer
Careers in
UX
 Skills:
 - Empathy, Communication, Design Tools,
Prototyping, Testing
Careers in
UX
 Resources:
 - Medium, NNGroup, UX Collective, YouTube,
Online Courses
What is UX?
(Explained
Like You're
12)
out how easy and enjoyable an interaction is. Picture using a pencil: if it feels comforta
UX vs UI:
What’s the
Difference?
asks questions like: Does the workflow make sense? Is it efficient? UI asks: Are the but
Beginner
Mistakes in
UX
g user research, overlooking accessibility for people with disabilities, making untested
Real-Life
Analogy:
UX as a
Restaurant
Experience
u’ll have a great experience. In UX, we apply the same principles—clear instructions, h
Mini Quiz:
Test What
You’ve
Learned
erience or Utility Exchange. Next, identify which feature belongs to UI: for example, th

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UX Design In depth teaching deck understand how to design