© 2014 VMware Inc. All rights reserved.
VMware Software-Defined
Storage Accelerator Service
Requirements Workshop
Student Guide & Internal & Confidential Update Daly
https://goo.gl/VVmVZ0
-- Release Notes http://ouo.io/sUznA6
00 Document Map http://ouo.io/ANK2sz
02 Use Case Library http://ouo.io/GRNc5
A01 Project Checklist http://ouo.io/WI80U
A04 Requirements Workshop http://ouo.io/8m7UKT
A05 Functional Requirements http://ouo.io/XIYuxn
Agenda
• Workshop Basics
• Discovery Phase
3
Workshop Basics
CONFIDENTIAL4
Typical Requirements Workshops
Delete this box after you read it. This is a list of typical workshops you might
conduct to understand the customer’s environment. Customize this with the
actual workshops you will use in a specific engagement.
Workshop Duration Proposed Attendees Date
Business Requirements 2 hours Architect, Business Owners, Representatives
Network, Storage, Security, and
Management
4 hours
PM, Architect, Server, Networks, Security,
Storage, Operations, Administrators
Workshop
• This workshop is a gathering of project stakeholders who aim to
– Agree on the project direction and scope
– Identify and agree to business and/or system requirements
– Examine possible solutions to the requirements
– Review and approve the products under analysis
Plan
the Workshop
Conduct
the Workshop
Follow Up
Plan the Workshop
• Objectives
– Key question is, “Why are we staging this workshop?”
– Clearly state objectives in the agenda
– Send the agenda to participants early enough for them to prepare and
gather relevant information for the meeting
• Attendees
• Concerns
• Structure
• Techniques
• Venues
Conduct the Workshop
• Focus on Objectives
– The facilitator is responsible for following the agenda
• Encourage Participation
• Stay on Track
• Keep a Record
• Summarize Key Points
Follow Up
• Document, Communicate, and Validate
– The workshop activities should be documented to track follow-up activities
and for eventual sign-off by attendees
• Issue Notes
• Invite Feedback
Discovery Phase
Business Requirements – Questions Part 1
– Do you have an executive sponsor for the Software-Defined Storage
implementation?
– Do you currently document and manage business agreements or regulatory
requirements that impact IT?
– Do you have someone within IT who has been identified as leading
initiatives for software defined storage?
– Have you completed a business impact analysis (BIA) study that provides
the list of systems to build out the software defined storage infrastructure,
including priorities and dependencies?
– Have you completed a risk assessment study that shows assets,
vulnerabilities, likelihood of damage, and estimated cost of recovery?
– Do you have a configuration management database (CMDB) that contains
all relevant information about the information systems components and the
relationships between the components?
Business Requirements – Questions Part 2
– Are changes to the IT infrastructure reviewed for impact on DR procedures?
– Do you have Service Level Agreements (SLAs) in place for your Software
Defined Storage solution?
– Do you have a complete mapping of line of business/users that maps to the
application services list detailed in the SLAs?
– How often do new applications get added to the environment that would
have a need for different storage characteristics?
– How are decisions on storage policy currently made?
– How is storage tiered currently in the environment?
– Do you have a team dedicated to application level development including
design, implementation and performance testing ?
Network, Storage, Security, and Management –
Part 1
– What type of LUNs do you provision to support the virtual infrastructure?
– What is the typical size of VMware VMFS volumes that you have
provisioned to service your virtual infrastructure?
– What is the typical number of virtual machines that you place on a VMFS
volume?
– What is the typical size of the vmdk file (or files, if you have a C and D drive
configured) associated with your virtual machines?
– On Windows-based virtual machines, do you configure a dedicated C drive
for the Windows-based operating system and page file, as well as dedicated
application and data drives (D drive)?
– What type of workload is going to be managed and stored on the Virtual
SAN datastore?
Network, Storage, Security, and Management –
Part 2
– Do you use VLANs in your production environment?
– Can Layer 2 Multicast (IGMP Snooping) be configured on a dedicated
network for Virtual SAN Traffic?
– Are 10GB/s networks available in the environment?
– Are Jumbo Frames used in the environment?
– Is LACP being used in the environment?
– What teaming policies are currently used in the environment?
– Is VMotion configured in the environment?
– Is DRS used in the environment? If so, what mode is it configured to use?
– Are tiered storage policies used in the environment?
Operations
– Are all critical servers backed up at scheduled checkpoints?
– Do you have established recovery point objectives (RPOs)?
– Do you have established recovery time objectives (RTOs)?
– Do you have a standardized set of high availability practices and
technology?
– How do you determine the characteristics of a virtual machine storage
workload?
– What team configures he aforementioned characteristic and ensures that
virtual machines are in compliance with their expected policy?
– How is monitoring and remediation of the environment’s current workloads
performed?
Mind Map
Software-
Defined
Storage
VMware Virtual
SAN
<Business
Requirements
Topic>
<Infrastructure
Requirements>
<Operation
Requirements>
Analyze and Prioritize
• Must (M)
• Should (S)
• Could (C)
• Won’t (W)
Requirements
MUST
(M)
SHOULD
(S)
COULD
(C)
WON’T
(W)
Requirement 1
Requirement 2
Questions?
VMware Software-
Defined Storage
Accelerator Service
VMware, Inc.
3401 Hillview Ave
Palo Alto, CA 94304
Tel: 1-877-486-9273 or 650-427-5000
Fax: 650-427-5001

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V mware software defined storage accelerator service

  • 1. © 2014 VMware Inc. All rights reserved. VMware Software-Defined Storage Accelerator Service Requirements Workshop
  • 2. Student Guide & Internal & Confidential Update Daly https://goo.gl/VVmVZ0 -- Release Notes http://ouo.io/sUznA6 00 Document Map http://ouo.io/ANK2sz 02 Use Case Library http://ouo.io/GRNc5 A01 Project Checklist http://ouo.io/WI80U A04 Requirements Workshop http://ouo.io/8m7UKT A05 Functional Requirements http://ouo.io/XIYuxn
  • 3. Agenda • Workshop Basics • Discovery Phase 3
  • 5. Typical Requirements Workshops Delete this box after you read it. This is a list of typical workshops you might conduct to understand the customer’s environment. Customize this with the actual workshops you will use in a specific engagement. Workshop Duration Proposed Attendees Date Business Requirements 2 hours Architect, Business Owners, Representatives Network, Storage, Security, and Management 4 hours PM, Architect, Server, Networks, Security, Storage, Operations, Administrators
  • 6. Workshop • This workshop is a gathering of project stakeholders who aim to – Agree on the project direction and scope – Identify and agree to business and/or system requirements – Examine possible solutions to the requirements – Review and approve the products under analysis Plan the Workshop Conduct the Workshop Follow Up
  • 7. Plan the Workshop • Objectives – Key question is, “Why are we staging this workshop?” – Clearly state objectives in the agenda – Send the agenda to participants early enough for them to prepare and gather relevant information for the meeting • Attendees • Concerns • Structure • Techniques • Venues
  • 8. Conduct the Workshop • Focus on Objectives – The facilitator is responsible for following the agenda • Encourage Participation • Stay on Track • Keep a Record • Summarize Key Points
  • 9. Follow Up • Document, Communicate, and Validate – The workshop activities should be documented to track follow-up activities and for eventual sign-off by attendees • Issue Notes • Invite Feedback
  • 11. Business Requirements – Questions Part 1 – Do you have an executive sponsor for the Software-Defined Storage implementation? – Do you currently document and manage business agreements or regulatory requirements that impact IT? – Do you have someone within IT who has been identified as leading initiatives for software defined storage? – Have you completed a business impact analysis (BIA) study that provides the list of systems to build out the software defined storage infrastructure, including priorities and dependencies? – Have you completed a risk assessment study that shows assets, vulnerabilities, likelihood of damage, and estimated cost of recovery? – Do you have a configuration management database (CMDB) that contains all relevant information about the information systems components and the relationships between the components?
  • 12. Business Requirements – Questions Part 2 – Are changes to the IT infrastructure reviewed for impact on DR procedures? – Do you have Service Level Agreements (SLAs) in place for your Software Defined Storage solution? – Do you have a complete mapping of line of business/users that maps to the application services list detailed in the SLAs? – How often do new applications get added to the environment that would have a need for different storage characteristics? – How are decisions on storage policy currently made? – How is storage tiered currently in the environment? – Do you have a team dedicated to application level development including design, implementation and performance testing ?
  • 13. Network, Storage, Security, and Management – Part 1 – What type of LUNs do you provision to support the virtual infrastructure? – What is the typical size of VMware VMFS volumes that you have provisioned to service your virtual infrastructure? – What is the typical number of virtual machines that you place on a VMFS volume? – What is the typical size of the vmdk file (or files, if you have a C and D drive configured) associated with your virtual machines? – On Windows-based virtual machines, do you configure a dedicated C drive for the Windows-based operating system and page file, as well as dedicated application and data drives (D drive)? – What type of workload is going to be managed and stored on the Virtual SAN datastore?
  • 14. Network, Storage, Security, and Management – Part 2 – Do you use VLANs in your production environment? – Can Layer 2 Multicast (IGMP Snooping) be configured on a dedicated network for Virtual SAN Traffic? – Are 10GB/s networks available in the environment? – Are Jumbo Frames used in the environment? – Is LACP being used in the environment? – What teaming policies are currently used in the environment? – Is VMotion configured in the environment? – Is DRS used in the environment? If so, what mode is it configured to use? – Are tiered storage policies used in the environment?
  • 15. Operations – Are all critical servers backed up at scheduled checkpoints? – Do you have established recovery point objectives (RPOs)? – Do you have established recovery time objectives (RTOs)? – Do you have a standardized set of high availability practices and technology? – How do you determine the characteristics of a virtual machine storage workload? – What team configures he aforementioned characteristic and ensures that virtual machines are in compliance with their expected policy? – How is monitoring and remediation of the environment’s current workloads performed?
  • 17. Analyze and Prioritize • Must (M) • Should (S) • Could (C) • Won’t (W) Requirements MUST (M) SHOULD (S) COULD (C) WON’T (W) Requirement 1 Requirement 2
  • 19. VMware Software- Defined Storage Accelerator Service VMware, Inc. 3401 Hillview Ave Palo Alto, CA 94304 Tel: 1-877-486-9273 or 650-427-5000 Fax: 650-427-5001