VENAY
- 1. Venay Kumar Beraar VINAY KUMAR BERAAR Block 1 Res: 91-040-65941339 Flat 3 Mobile: 91-9848131798 Municipal Colony, Malakpet Hyderabad-36 venay.kumar@gmail.com Career Summary: Substantial experience in Sales, customer service and team leading. An innovative result oriented professional who values excellence, has high standards and effectively meets deadlines, well-organized planner and effective communicator. Additional skills include troubleshooting, reconciliation, effective people management and leadership. Professional Experience ING VYSYA BANK LTD: Present Part of the Trade & FX team, responsible for launch and developing sales from Banjara Hills & Abids Clusters in Hyderabad. Key responsibilities are : Appointment of agents, tying up with corporate, account holders and NTBs for our Travel Card, forex and their remittance requirements, development of branch network are some of the key responsibilities. Handling 2 Clusters consisting of 22 Branches. Brief Accomplishments: • Launched FES products at Banjara Hills branch in 2011. • Achieved revenue of 24 lacs in the first year of operations. • Added several blue chip corporate for our card business. • Handled many HNI customers from the branch. • Instrumental in increasing revenue from the region since joining. • Trained staff across branches about product, procedures and documentation of FES. • Trained staff across different departments: Home Loans, Personal Loans, Gold Loan, Business Banking departments. • Networked and hand held the branches in closing prospective enquiries into actual transactions. • Have undergone training for Trade related operations. • Awarded Retail Lion for exemplary performance. Mercury Travels Ltd: Sept 2007 to March 2011 In charge of developing forex business of the branch. Implement policies and revise process for efficient operations. Brief Accomplishments: Page 1 of 3
- 2. Venay Kumar Beraar • Established strong image for company-Loyalty and trust-through various marketing and service initiatives. Achieved Rs32 Crore sales turnover in 1 year of starting operations. • Focused team efforts on increasing loyal/repeat customer base, resulting in increase in number of clients with regards to less time commitments. • Designed and implemented various reporting formats for the management. • Major focus on handling NRI customers for their encashment and opening of their NRE/NRO accounts. • Liaised with banks for servicing their NRI customers. Thomas Cook India Ltd: Jan 2007- July 2007 Recruited to handle the Madhapur Branch and to set strategic direction for increase of revenues for the branch. Brief Accomplishments: • Seamless takeover of LKP branch at Madhapur Aggressively monitored the pricing resulting in increased profit margin from 0.39% to 0.86% in one month and, consequently to 1.05%. • Followed up diligently with customers for payments- Reduced SAR ageing from an average of 27 days to 14 days. • Maintained high quality of service standards throughout. Increased loyalty of corporate and repeat customers at counters. • Increased number of NRI customers by liaising the banks with regards to opening their accounts and encashment of FX. HDFC BANK LTD Jan 2006- Nov 2006 In charge of the cash counter with additional responsibility of cross selling the Bank’s various products. • Reduced TAT for returned cheque queries. • Streamlined process for funds transfers. American Express FES India Ltd: Feb 2000- Dec 2005 Brief Accomplishments: Held full responsibility for building Branch infrastructure, to achieve projected turnover. Trained, supervised and evaluated sales and operations performance of the team. • Launched Amex FES brand in Hyderabad. Achieved revenue of Rs 5 lacs within one month of commencement of business. • Streamlined reconciliation process between branches. Achieved NIL exposure as against inter branch mismatch of 2 million US Dollars in the previous year. • Reorganised the documentation process of all transactions resulting in NIL audit exception. • Conceived and implemented ideas to effectively manage the back office. • Won the award of excellence for reconciling 2 years inter branch accounts in a record number of 24 days. Leadership: Page 2 of 3
- 3. Venay Kumar Beraar • Lead from the front at all times. Proven troubleshooter. • Designed innovative practices to counter competition. Increased loyalty of customers. • Organised many training sessions for better implementation of policies and software system. • Improved employee relations. Created a sense of belonging between the team members. Increased efficiency. Employment History • Sales Manager- FES- ING VYSYA Bank Ltd Present • Assistant Manager- Mercury Travels Ltd 2007- 2011 • Assistant Manager- Thomas Cook India Ltd 2007 • Deputy Manager- HDFC BANK LTD 2006 • Team Leader-American Express Fes India Ltd 2000-2005 • Executive -LKP Merchant Financing Ltd 1998 - 2000 Personal Details • Date of Birth : 16th September 1973. • Mail Id : venay.kumar@gmail.com • Education : B. COM from Osmania University passed out in 1995. • Others : Diploma in Computer Applications. Proficient in MS Excel & MS Word • Interests : Cricket, Reading. Page 3 of 3