Virtual assistant overview
- 1. AI VIRTUAL ASSISTANT E m p o we r M e e t i n g C o l l a b o r a t i o n 1
- 2. BENEFITS Don’t let any item fall between the cracks Achieve a better continuous collaboration - All in one place Stay focused on your meeting Save time by automating meeting management process Facilitate the process of bringing people up to speed Improve communication and identify risks with Meeting Sentiment 2
- 3. 3 H O W V I R T U A L A S S I S TA N T W O R K S Assistant core technology is an AI Engine analyzing meeting transcript The transcript is analyzed by the AI engine and a smart text analysis engine to extract insights Insights include decisions, summary, tasks, reminders, notes, scheduled follow up meetings & sentiment analysis
- 4. 4 Detect highlights using smart text engine • Explicit mode - Speaking directly to the assistant Identifying trigger word of the Assistant name For example: “Agi, please create a task for …” “Agi, please write the following decisions” • Implicit mode - Inspecting conversation between people Identifying trigger word of actions / highlights For example: “Bob, please review the document by …” “I would like recap the following decisions”
- 5. • The AI engine is based on a model AGAT has trained to identify action items by humans analyzing and annotating real transcripts 5 Detecting Action items using AI • It is expected to identify action items without the need to maintain trigger words and improve with time by learning user feedback • It should know for example that “please mute your mic” or “please close the door” are not really tasks
- 6. 6 TA R G E T E D S E R V I C E S Cisco Webex Microsoft Teams Zoom *Coming Soon*
- 7. 7 FEATURES
- 8. 8 CENTRAL MEETING COLLABORATION PLACE THE SPACE / GROUP CHAT INCLUDES TABS FOR: Meeting Content: Meeting Information (Participants, Time), Recording, Transcript, Chat & Files Highlights: Agenda, Decisions, Notes & Summary Action Items: Tasks & Reminders Meeting Minutes A Webex Space / MS Teams Group Chat is automatically created, and participants are added as members for continuous flow before, during and after the meeting.
- 9. MEETING TRANSCRIPT: • Meeting transcript from vendor includes who was the speaker and the time of utterance • Transcript translation into dozens of other languages 9 MEETING CONTENT MEETING INFORMATION: Including: agenda, time, date & participants MEETING RECORDING: Link to the meeting recording CHAT & FILES: Meeting chat and files shared
- 10. 10 MEETING HIGHLIGHTS Decisions, Notes & Summary • Automatically extract decisions, notes and a summary from transcript by smart analysis Agenda • Extract the agenda from the meeting invitation • Allow participants to comment and discuss agenda before the meeting Summary Automatically generate a meeting summary based on AI module
- 11. 11 ACTION ITEMS Automatically extract action items by using AI Virtual Assistant and smart analysis - tasks, reminders and follow up meetings TASKS Create a list of actionable tasks in your preferred task management system • Asana, Microsoft Planner, Monday, Trello and more Detect task title, assignee and due date Review and modify tasks to complete info such as description, priority, project 2-way sync to display live task status
- 12. 12 ACTION ITEMS REMINDERS: • Create a list of reminders • Detect title and due date • Manage recommended list of reminders and post notifications automatically in space / group chat when the time is due Follow up meetings Automatically schedule follow up meetings
- 13. 13 MEETING MINUTES Automatic generation of meeting minutes - an instant written record of a meeting – including: Notes • Notes are synced to your customer account data in your preferred CRM system • Meeting information – title, time & participants • Agenda • Summary • Decisions • Action Items – tasks, reminders & scheduling meetings • Transcript • Chat • Files - Export meeting minutes as PDF
- 14. 14 CONTINUOUS COLLABORATION WITH SPACE / GROUP CHAT Notes • Notes are synced to your customer account data in your preferred CRM system Mark anything from the meeting transcript, highlights or action items and post them into space / group chat for further discussion after the meeting Notes • Notes are synced to your customer account data in your preferred CRM system Allow discussion on different topics before, during and after the meeting
- 15. IMPROVE COMMUNICATION WITH MEETING SENTIMENTS 15 Listen back to sections identified as positive or negative Identify positive and negative interactions for extra attention or cloning positive behaviour Display positive, negative and overall score of all meetings Analyse meeting transcript using AI Engine to detect sentiment behind speech
- 16. 16 CRM INTEGRATION Notes • Notes are synced to your customer account data in your preferred CRM system Tasks Customer related tasks are synced to your CRM (coming soon) Notes • Notes are synced to your customer account data in your preferred CRM system Notes Notes are synced to your customer account data in your preferred CRM system