Wearables - Is there really a business case for JD Edwards customers?
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Smart glasses are wearable computers that have heads-up displays and allow users to see digital images overlaid on the real world. The document discusses potential use cases for smart glasses in industries like oil and gas, manufacturing, retail, logistics, and healthcare. It provides examples of how smart glasses could help with tasks like line clearance, remote support, warehouse picking, and training. The document also reviews the potential benefits of using smart glasses for warehouse picking, including a 25% increase in productivity and a payback period of less than two years. Finally, it proposes some specific use cases that could be tested in a proof of concept, such as using smart glasses for hands-free line clearance checks or remote support.
Wearables - Is there really a business case for JD Edwards customers?
- 1. © KPIT Technologies Limited www.kpit.com Wearables – Is there really a business case for JD Edwards Customers Nathan Yorgey Rishikesh Kanegaonkar Director – Process Enablement Practice Leader – JD Edwards, Oil & Gas Oracle OpenWorld 2016
- 2. © KPIT Technologies Limited Wearables Technology: Smart glasses 9/29/2016 Wearables & JD Edwards2 Smart glasses are wearable computers with optical head mounted display (OHMD) or computerised internet-connected glasses with transparent heads-up display (HUD) or augmented reality (AR) overlay that has capability of reflecting projected digital images as well as allowing the user to see through it. Features: 1) Camera 2) Multimedia 3) Applications 4) Voice recognition 5) Tracker / GPS 6) Wi-Fi 7) Email 8) Bluetooth 9) Mobile OS 10) Phone
- 3. © KPIT Technologies Limited Use Cases: Business processes improved 9/29/2016 Wearables & JD Edwards3 Utilized where there is a need for hands-free movement Augmented Reality Simple output processes: processes that do not require intense interactions between user and application; no manual data-entry Need to be hands-free for your business: 1) Checklist 2) Schedule 3) Indoor and outdoor navigation 4) Geo boundaries 5) Location reporting 6) Remote viewing and support 7) Recognition 8) Collaboration 9) Partner ecosystem
- 4. © KPIT Technologies Limited How exactly does this help your industry.. 9/29/2016 Wearables & JD Edwards4 Primary aimed to help employees that are on “out-of-office” premises Oil & Gas: drilling engineers, maintenance processes, new joiners training, safety walk Manufacturing: capturing floor-machine running info Retail: visual help, guidance Delivery & logistics: package delivery – scanning and proof of delivery; warehouse staff – hands free movement & updating status in movements, receipts, shipments Healthcare: live feeds, record references, package shipments Construction: safety precautions
- 5. © KPIT Technologies Limited Wearable Technology - Background 5 If one were asked about the future of wearable computers Smart Glasses in particular, they would most likely respond with knowledge of one product, Google Glass, which was never for Enterprise anyway… Design: Compact Frame, sleek, lightweight design, Interface: Voice Activation, Head Gestures Ruggedness: Indoor Field of View: Monocular Accessories: Clear visor, sunglasses, third-party safety glasses Augmented Reality 640×360 Himax LCoS Display Interface: Phone, Touch, Voice Google Glasses Design: Intermediate Frame; Industrial usage Interface: Buttons, Voice, Head Gestures Ruggedness: Indoor/Outdoor Field of View: Monocular Hands Free Augmented Reality WQVGA full color display (16:9 ) Accessories: Headphone-style Mount, Safety Glasses Mount, Third party glasses mounts VS. Enterprise, Industry Grade Wearable - Quick Facts 9/29/2016 Wearables & JD Edwards
- 6. © KPIT Technologies Limited Technology Maturity & Smart Glass Adoption Wearables & JD Edwards6 Gartner projects the adoption rate of smart glasses used in Warehouses to increase from less than 1% to 10% over the next five years Gartner has also forecasted that smart glasses could save the field service industry alone up to $1 billion per year by 2017. 9/29/2016
- 7. © KPIT Technologies Limited Warehouse Picking 7 9/29/2016 “55%” of warehouse operating expenses goes in picking Failure to achieve significant improvement in the “picking productivity” Reduction in “Picking errors”. Even though less than 0.5%, causing serious follow-up and correction cost Contract picker “training and efficiency”
- 8. © KPIT Technologies Limited Are Smart glasses the answer 9/29/2016 Wearables & JD Edwards8 1) Less Versatile / bulky 2) Ambient Noise 3) Not as widely accepted 4) Expensive 5) Heat emission 6) Irritation / Side-effects (headaches) 7) Data security threats – if the device is stolen
- 9. © KPIT Technologies Limited Let’s talk Smart Picking (1/2) Wearables & JD Edwards9 Question How does smart picking score in each area Speed of Picking • Continuous hand interaction with scanner eliminated. • No additional input to be fed into the scanner. • Indoor Location assistance identifies the shortest route to the next item, thus reducing wasted motion. • Augmented Reality visually assists in quickly identifying exactly which pallet to pick from the rack thus eliminating need for manual identification. Training • Audio and visual prompts for commands in each step of the picking process thus providing on the job training while increasing the efficiency of the picker from day one. • 12 major languages, this allows the picker to adapt and learn operation of the device quickly. Obsolescence of Technology • Solution can be deployed parallel to the existing solution, the systems can co- exist and transition seamlessly. • The solution has the ability to extend to other business processes in the warehouse and is WMS agnostic. Process Change • Existing process is not changed. Solution will augment each step to improve speed, accuracy and reduction of wasted motion. Backend systems and security • All processing is done with existing servers with minimum invasion from the glass. Cost • As wasted motion is reduced, the picker is able to perform faster with greater efficiency, guaranteeing speedy ROI. The purchase cost of a Smart Glass is cheaper then a high-end RF scanner. 9/29/2016
- 10. © KPIT Technologies Limited Let’s talk Smart Picking (2/2) Wearables & JD Edwards10 Question How does smart picking score in each area Health & Safety • Certified to wear on Prescription glasses. • Multiple choice of head-mounding options provides suitability for each picker. • Complete hands-free and voice activated workflow increases safety. Accuracy • Augmented reality visual identification ensures the right pallet is picked every time. Resistance to Change • Solution offers greater comfort to user. Also, local language support available. Comfort of Use • Certified to wear on Prescription glasses. • Multiple choice of mounting options provides suitability for each picker. • Complete hands-free and voice activated workflow increases more safety. • No heavy or clumsy gear. Non-glass users • Glass less smart-glass, head mounting units for smart-glass 9/29/2016
- 11. Video
- 12. © KPIT Technologies Limited Wearables & JD Edwards12 Smart picking: The business case Hands Free Warehouse Picking Solution with Augmented Reality Smart Glasses Wearable ‘25%’ increase the Picking Productivity with “Hands-Free, Heads-up” Visual workflow and Voice assistance. ‘0.6’ Years – ROI recovery with “Low implementation cost, Less than 15 min of training. Save‘8’ Second per pick with “Guided & Assistive picking operation” (Voice picking saves only 3 Seconds / Pick) Source: http://vil.be/2015/persbericht-smart-glasses-in-logistiek-snel-terugverdiend/#.VsVne_mqqkp VIL (The Flemish Institute for Logistics) RESEARCH OF PROJECT 'VISION LOGISTICS' A fraction of the cost of Voice Picking or Pick/Put to Light solutions with the same performance Flexible. You can change the layout of your distribution area when ever you want without any effort No infrastructure requirements. A link to access your order data (from ERP or WMS system) and a wireless internet connection is all you need. Very easy to use. 15 minutes of training and your picking team is ready to start Works very efficient in 'put' operations as well, like scanning & sorting high volumes of small packages 9/29/2016
- 13. Customer Story
- 14. © KPIT Technologies Limited Hands-free: Smart Glasses vs. Tablets 9/29/2016 Wearables & JD Edwards14 Smart Glasses • Operates hands-free (for Clean Rooms, dusty environments, etc.) • Command by Voice or Hand Gestures • Collaborate using Video/Audio • Live annotations, Photo/Video Capture • QR & Barcode scanning/GPS location sensing – Use for Picking (Warehouse), Staging work docs. • Next Generation – 3D modeling and simulations, virtual and augmented reality. iPad and iPhones • Not hands-free • Touch based operation • Collaborate using Video/Audio • Photo/Video Capture • QR capability through camera
- 15. © KPIT Technologies Limited Smart Glasses - Voice of Customer 9/29/2016 Wearables & JD Edwards15 1 Smart glasses can “reduce colleague travel, yielding cost savings and higher productivity. Allow real-time (or accelerated) decision making thus reducing downtime on production lines and making better decisions.” – Global Manufacturing VP “SMART glasses could be used during line clearance processes to show where the hot spots are on the line. There are numerous applications within manufacturing areas where they could be deployed.” – Global Technology Services Leader “These could be implemented as part of our audit hosting process. They could be worn by the escort or the scribe to give real time feed of the audit tours.” – Audit Director “Usage of smart glasses in Inhouse/LSP warehouses can deliver good results in multiple fields, like storage, pick-pack, distribution as well as internal audit processes, new employee trainings and investigations.” – Warehouse manager “Could be used to qualitatively compare color and consistency of crystal slurries (or filter cakes) between lab/pilot plant and full scale plant.” – Research Director
- 16. © KPIT Technologies Limited Smart glasses – Potential Use Cases 9/29/2016 Wearables & JD Edwards16 • Line Clearance • Review checklists, visual aid, recordings and view of hot spotsPackaging • Qualitatively compare color and consistency of crystal slurries (or filter cakes) between lab/pilot plant and full scale plant • Access job aids, SOPs and other relevant documentation Production • Highlight the exact rack location for product placement • Highlight the exact bin location for the product to pickWarehouse • Remote diagnostic support with SMEs or outside vendors • Perform Preventive Maintenance with hands-free operation • An instrument technician could view calibration instructions (and access troubleshooting guides) while maintaining “hands-on” the Engineering and Maintenance • Real-time feed of audit tour • During a site audit, experienced colleagues can remotely view and coach new colleagues • File viewing(PDF, Word, Engineering Drawings, Piping /Circuit Diagrams live) Remote Support
- 17. © KPIT Technologies Limited Smart glasses – Use case for Proof of Concept & Pilot 9/29/2016 Wearables & JD Edwards17 • Completely hands-free • Automatic check to ensure employees are trained to perform activities • Step-by-step guidance through the line clearance process • No steps missed • Generation of final report once all steps are complete Line Clearance • The ability to see and hear what the wearer is experiencing in real- time • Desktop browser for remote support colleague or vendor • On-screen annotations • On-demand document sharing Remote Support • Inventory/Sales Order Picking • Weight & Dispense JD Edwards E1 Use case
- 18. © KPIT Technologies Limited9/29/2016 Thank You Wearables & JD Edwards18