This document summarizes a webinar on sales and marketing beyond spreadsheets presented by Bas Jansen from Finext. The webinar addressed how to bridge the gaps between marketing, sales, and controls and ensure their messages are heard by executive boards. It also explored how to create maximum time and insight for customers and campaigns. The webinar covered pain points around a lack of information, roles in organizations, and empowering different teams. It proposed a vision of keeping systems simple, implementing maturity phases, and better regulating information flows. This would allow for possibilities like customer behavior monitoring, performance monitoring, margin simulation, and what-if analysis of campaigns.