SlideShare a Scribd company logo
WORKING WITH GROUPS
AND COMMUNITIES
1
Types of Groups
(Zastrow, 1981)
Recreation or Skill groups
To provide activities: enjoyment &
exercise, skills development
Professional leaders or be leaderless
Educational groups
Acquire knowledge & learn complex
skills
Leader is a professional with
expertise
Resembles a class
Problem-solving & Decision-
making groups
SSW providers and clients may be
involved
SSW meet to work on practice issues
Clients meet to influence policy
Formal leader or a leader emerges
Self-help groups
Emphasize confession, testimony and
reconcurrence support
Member have internal understanding
Members are highly motivated and
dedicated
“helper therapy” process
Operate within a minimal budget
Socialization groups
Develop/change attitudes and behaviours
Become more socially acceptable
Social skill development, self confidence
and planning for the future
Skilled leadership
Therapeutic or Treatment groups
Severe emotional or personal problems
Leadership requires considerable skill
Explore problems & develop strategies
2
Stages of Group Development
(Zastrow, 1981)
1. Orientation
• Commitment
• Task roles emerge
2. Authority
• Members challenge
• Power and control conflict
• Resolved - sharing of feelings
• Drop out
3. Negotiation
• norms and task roles
• cohesion and sharing
4. Functional
• implement plans and
accomplish tasks
• few groups reach the end
of this stage
5. Disintegration
• Generally disband at this
stage
• Goals accomplished
• SSW bring a treatment to
an end
• Enable the members to
move on
3
Group Work Intervention Steps
(Zastrow, 1981)
Intake
• meet individually
• gather information
• assess need for change
• evaluates capacity for
group
Assessment &
Planning
• group process
intervention plan
developed
Group Intervention
• group roles, norms,
expectations, values,
emerge
• influence the activities
and relationships
• SSW facilitates
Evaluation and
Termination
• dealing with issues
arising from termination
• evaluate process
4
Roles & Group Dynamics
(Shulman, 1979)
• Personalities are
translated into group
interactions
• Roles emerge in the
interplay of group
dynamic and group
process
• Roles and patterns
function within the
dynamics or process of
group to move towards
stability
Common roles
• Scapegoat
• Deviant
• Leader
• Gatekeeper
• Defensive
• Quiet
5
Community Organizing &
Social Service Work
6
Community Organizing &
Social Service Work
Definition
Community Organization is a social intervention which
seeks to maximize the ability of disadvantaged
people to influence their environment, by developing
power to: acquire resources; change inadequate
institutions and laws; or build new ones, more
responsive to their needs and those of all human
beings.
(Lee,1999 p.55)
7
Types of Communities
(Hick, 2006, p.99)
Geographic Community (Hick 2006)
• Specific neighborhood
• City district or local ward
• Specific geographical boundaries
8
Membership Community (Hick 2006)
Sense of belonging to a specific group
9
Self Help Community (Hick 2006)
Consisting of people with similar
problems or difficulties
10
MODELS OF COMMUNITY
WORK
(Lee, 1999; Hick 2010; Rothman,
1970)
11
Locality Development
(Rothman as referenced in Hick 2010, p. 123)
• Participation of a broad
range of people
• Focus on goal
determination and action
• Emphasizes community
building
• Enable people to solve
their own problems
• Improve communication
and achieve consensus
12
Social Planning
(Rothman as referenced in Hick 2010, p. 123)
• Gather information/data about a particular problem
• Deliberately planned and controlled process
• Not system change
13
Social Action
(Rothman as referenced in Hick 2010, p. 123)
• Disadvantaged groups
• Redistribute power
• Take action - exploiting or oppressing
• Conflict, confrontation, direct action
14
4. Pragmatic
(Lee, 1999)
• Address complex organizational and developmental
needs and social/political constraints
• Direct participation of the community
• Identify local social problems
• Produce structural change
15
Model Locality
Development
Social
Planning
Social
Action
Pragmatic
Description Community initiative to
identify & achieve
community goals
Experts using
technical
expertise –identify
& plan how to
address
designated social
problems
Organization of
disadvantaged
to make
demand for
social justice
Addresses
complex
organizational
&
developmental
community
needs &
social/political
constraints
Relationship of
Worker &
Community
People are subjects and
co-workers on problems
People are objects
of intervention
People are
subjects & co-
workers on
problems
People are
subjects & co-
workers on
problems
Primary Worker
Role
Catalyst/facilitator Expert planner Catalyst
/facilitator
Facilitator/
agitator &
strategist
Primary Means Consensus Statistics &
Reports
Conflict,
confrontation &
negotiation
Conflict,
confrontation &
consensus
Ends Suitable sharing of
community resources
among members
Improved services Readjustment of
power between
community &
institutions
Empowerment
and social
justice
16
Core Skills in Community Organizing
(Lee, 1999)
Listening
Information gathering
Analysis
Facilitation
Negotiation
17
Roles in Community Organizing
(Lee, 1999)
Initiator
• Getting things started
• Stimulating awareness
• Encouraging the belief - possibility of change
Encourager/ supporter
• Encourage people to believe in themselves and their abilities and the ability to learn
Popular Educator
• Assist people to examine their old and new experiences
• so they can identify the root of their problems,
• the things they know and what they need to learn in order to
• come together and confront oppressive systems
Mediator
• Assisting people to see their common humanity or at least common interests
• May involve reaching an understanding of legitimate needs
• Building mutually respectful and trusting relationships
Planner
• Strategist, advisor
• Researcher, issues identification, prioritizing
• Must be able to plan a course of action with the community
18
Community Work Intervention Steps
(Lee, 1999)
19
1. Entry
2. Data Collection and Analysis
3. Goal Setting
4. Action Setting
5. Action Taking
6. Evaluation & Termination/Re-
planning
References
Compton, B R., Galaway B., & Cournoyer. B. R. (2005). Social work
processes. 7th Edition. Toronto, Thompson Brooks/Cole.
Hick, S. (2006). Social work in Canada an introduction. 2nd Edition. Toronto,
Thompson Educational Publishing, Inc.
Hick, S. (2010). Social work in Canada an introduction. Toronto, ON., Canada:
Thompson Educational Publishing.
Lee, B. (1999). Pragmatics of community organization. Mississauga,
Common Act Press.
Shulman, L. (1979). The skills of helping individuals and groups. Itasca,
Illinois, F.E. Peacock Publishers, Inc.
Wittaker, J. K. (1974). Models of group development: Implications for social
group work process” In Robert W. Klenk, and Robert M. Ryan. The Practice
of Social Work. 2nd Edition. Belmont, California, Wadsworth Publishing
Company.
Zastrow, C. (1981). The Practice of social work. Homewood, Illinois, The
Dorsey Press.
20

More Related Content

PPTX
The Skin Functional Anatomy and Aging. An Injector Eye. Part Two light.pptx
PPTX
SIUE SOCW 502 Models of Macro Social Work Practice
PPT
Ch05 outline
PPT
90110 pp tx_ch05
PPT
Community Mobilization
PPTX
Locality development in ferguson ppt
PDF
Primary models of community development
The Skin Functional Anatomy and Aging. An Injector Eye. Part Two light.pptx
SIUE SOCW 502 Models of Macro Social Work Practice
Ch05 outline
90110 pp tx_ch05
Community Mobilization
Locality development in ferguson ppt
Primary models of community development

Viewers also liked (8)

PDF
How to modernise a public relations agency or communications team
PPTX
Community development
PPTX
SBCC Framework
PPT
NCBOR 2014 | How social enterprises work in the (green) maintenance of public...
PDF
Community Planning: Principles, Methods and Strategies
PPT
Theory of Change
PPTX
Communication For Change: A Short Guide to Social and Behavior Change (SBCC) ...
PDF
The community Development Handbook
How to modernise a public relations agency or communications team
Community development
SBCC Framework
NCBOR 2014 | How social enterprises work in the (green) maintenance of public...
Community Planning: Principles, Methods and Strategies
Theory of Change
Communication For Change: A Short Guide to Social and Behavior Change (SBCC) ...
The community Development Handbook
Ad

Similar to Week 3 groups coomunities (20)

PPTX
Unit-5 - 19 community mobilization in waste management
PPTX
COMMUNITY ORGANIZATION AND EMPOWERMENT LECTURES.pptx
PPTX
Community empowerment
PPTX
Advocacy orientation training revised.pptx
PPTX
Community organizationgftyruytuygujytjuy.pptx
PPT
community-mobilizationfordevelopment.ppt
PPT
community-mobilizationfordevelopment.ppt
PPTX
Swk1048 Community Organising Theory and Practice 2
PPT
Community mobilization
PDF
SSC382 2.3 class3 models of community intervention partb
PPTX
NSTP2REPORTforeducationalpurposesoly.pptx
PPTX
Module 13Roles and Function of Social Worker.pptx
PDF
Packet Learning 2 Community Organizing june 21 2020
PPTX
Community engagement
PDF
communityengagement-200205133656 (1).pdf
PPTX
Swk1048 Community organising theory
PPTX
Section IV
PPT
Community mobilization workshop slides for sharing day 1
PPT
Community mob workshop slides for sharing day 2
PPTX
Community-Practices.pptx
Unit-5 - 19 community mobilization in waste management
COMMUNITY ORGANIZATION AND EMPOWERMENT LECTURES.pptx
Community empowerment
Advocacy orientation training revised.pptx
Community organizationgftyruytuygujytjuy.pptx
community-mobilizationfordevelopment.ppt
community-mobilizationfordevelopment.ppt
Swk1048 Community Organising Theory and Practice 2
Community mobilization
SSC382 2.3 class3 models of community intervention partb
NSTP2REPORTforeducationalpurposesoly.pptx
Module 13Roles and Function of Social Worker.pptx
Packet Learning 2 Community Organizing june 21 2020
Community engagement
communityengagement-200205133656 (1).pdf
Swk1048 Community organising theory
Section IV
Community mobilization workshop slides for sharing day 1
Community mob workshop slides for sharing day 2
Community-Practices.pptx
Ad

More from Mark Felvus (20)

PPT
17 behaviour management techniques
PPT
Week 3 poverty
PPT
Week 2 a text
PPT
PPT
Ap aforlibguide2012 2
PPTX
Hmns 10100 intro ssw
PPT
Lecture 9 disability
PPT
Race Inequality
PPT
Lecture 5 social stratification
PPT
Mohawk College's Social Inclusion Top Ten Projects
PPT
Lecture 4 canadian charter
PPT
Week 4 Human Rights
PPT
Lecture 2 defining stereotypes, prejudice & discrimination
PPT
S0 232 lecture 4 Human Rights
PPT
S0 232 lecture 1 understanding privilege & oppression-2
PPTX
Hmns10085 mod8 2
PPTX
Hmns10085 mod8(1)
PPTX
Hmns10085 mod7
PPT
Hmns10085 mod3
PPT
Hmns10085 mod4
17 behaviour management techniques
Week 3 poverty
Week 2 a text
Ap aforlibguide2012 2
Hmns 10100 intro ssw
Lecture 9 disability
Race Inequality
Lecture 5 social stratification
Mohawk College's Social Inclusion Top Ten Projects
Lecture 4 canadian charter
Week 4 Human Rights
Lecture 2 defining stereotypes, prejudice & discrimination
S0 232 lecture 4 Human Rights
S0 232 lecture 1 understanding privilege & oppression-2
Hmns10085 mod8 2
Hmns10085 mod8(1)
Hmns10085 mod7
Hmns10085 mod3
Hmns10085 mod4

Recently uploaded (20)

PPTX
school management -TNTEU- B.Ed., Semester II Unit 1.pptx
PPTX
Cell Types and Its function , kingdom of life
PDF
O5-L3 Freight Transport Ops (International) V1.pdf
PPTX
human mycosis Human fungal infections are called human mycosis..pptx
PPTX
Lesson notes of climatology university.
PDF
Pre independence Education in Inndia.pdf
PDF
TR - Agricultural Crops Production NC III.pdf
PPTX
Pharmacology of Heart Failure /Pharmacotherapy of CHF
PDF
3rd Neelam Sanjeevareddy Memorial Lecture.pdf
PPTX
Institutional Correction lecture only . . .
PPTX
Microbial diseases, their pathogenesis and prophylaxis
PPTX
Cell Structure & Organelles in detailed.
PPTX
master seminar digital applications in india
PPTX
PPH.pptx obstetrics and gynecology in nursing
PDF
RMMM.pdf make it easy to upload and study
PPTX
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
PDF
2.FourierTransform-ShortQuestionswithAnswers.pdf
PDF
102 student loan defaulters named and shamed – Is someone you know on the list?
PDF
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
PDF
Insiders guide to clinical Medicine.pdf
school management -TNTEU- B.Ed., Semester II Unit 1.pptx
Cell Types and Its function , kingdom of life
O5-L3 Freight Transport Ops (International) V1.pdf
human mycosis Human fungal infections are called human mycosis..pptx
Lesson notes of climatology university.
Pre independence Education in Inndia.pdf
TR - Agricultural Crops Production NC III.pdf
Pharmacology of Heart Failure /Pharmacotherapy of CHF
3rd Neelam Sanjeevareddy Memorial Lecture.pdf
Institutional Correction lecture only . . .
Microbial diseases, their pathogenesis and prophylaxis
Cell Structure & Organelles in detailed.
master seminar digital applications in india
PPH.pptx obstetrics and gynecology in nursing
RMMM.pdf make it easy to upload and study
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
2.FourierTransform-ShortQuestionswithAnswers.pdf
102 student loan defaulters named and shamed – Is someone you know on the list?
BÀI TẬP BỔ TRỢ 4 KỸ NĂNG TIẾNG ANH 9 GLOBAL SUCCESS - CẢ NĂM - BÁM SÁT FORM Đ...
Insiders guide to clinical Medicine.pdf

Week 3 groups coomunities

  • 1. WORKING WITH GROUPS AND COMMUNITIES 1
  • 2. Types of Groups (Zastrow, 1981) Recreation or Skill groups To provide activities: enjoyment & exercise, skills development Professional leaders or be leaderless Educational groups Acquire knowledge & learn complex skills Leader is a professional with expertise Resembles a class Problem-solving & Decision- making groups SSW providers and clients may be involved SSW meet to work on practice issues Clients meet to influence policy Formal leader or a leader emerges Self-help groups Emphasize confession, testimony and reconcurrence support Member have internal understanding Members are highly motivated and dedicated “helper therapy” process Operate within a minimal budget Socialization groups Develop/change attitudes and behaviours Become more socially acceptable Social skill development, self confidence and planning for the future Skilled leadership Therapeutic or Treatment groups Severe emotional or personal problems Leadership requires considerable skill Explore problems & develop strategies 2
  • 3. Stages of Group Development (Zastrow, 1981) 1. Orientation • Commitment • Task roles emerge 2. Authority • Members challenge • Power and control conflict • Resolved - sharing of feelings • Drop out 3. Negotiation • norms and task roles • cohesion and sharing 4. Functional • implement plans and accomplish tasks • few groups reach the end of this stage 5. Disintegration • Generally disband at this stage • Goals accomplished • SSW bring a treatment to an end • Enable the members to move on 3
  • 4. Group Work Intervention Steps (Zastrow, 1981) Intake • meet individually • gather information • assess need for change • evaluates capacity for group Assessment & Planning • group process intervention plan developed Group Intervention • group roles, norms, expectations, values, emerge • influence the activities and relationships • SSW facilitates Evaluation and Termination • dealing with issues arising from termination • evaluate process 4
  • 5. Roles & Group Dynamics (Shulman, 1979) • Personalities are translated into group interactions • Roles emerge in the interplay of group dynamic and group process • Roles and patterns function within the dynamics or process of group to move towards stability Common roles • Scapegoat • Deviant • Leader • Gatekeeper • Defensive • Quiet 5
  • 7. Community Organizing & Social Service Work Definition Community Organization is a social intervention which seeks to maximize the ability of disadvantaged people to influence their environment, by developing power to: acquire resources; change inadequate institutions and laws; or build new ones, more responsive to their needs and those of all human beings. (Lee,1999 p.55) 7
  • 8. Types of Communities (Hick, 2006, p.99) Geographic Community (Hick 2006) • Specific neighborhood • City district or local ward • Specific geographical boundaries 8
  • 9. Membership Community (Hick 2006) Sense of belonging to a specific group 9
  • 10. Self Help Community (Hick 2006) Consisting of people with similar problems or difficulties 10
  • 11. MODELS OF COMMUNITY WORK (Lee, 1999; Hick 2010; Rothman, 1970) 11
  • 12. Locality Development (Rothman as referenced in Hick 2010, p. 123) • Participation of a broad range of people • Focus on goal determination and action • Emphasizes community building • Enable people to solve their own problems • Improve communication and achieve consensus 12
  • 13. Social Planning (Rothman as referenced in Hick 2010, p. 123) • Gather information/data about a particular problem • Deliberately planned and controlled process • Not system change 13
  • 14. Social Action (Rothman as referenced in Hick 2010, p. 123) • Disadvantaged groups • Redistribute power • Take action - exploiting or oppressing • Conflict, confrontation, direct action 14
  • 15. 4. Pragmatic (Lee, 1999) • Address complex organizational and developmental needs and social/political constraints • Direct participation of the community • Identify local social problems • Produce structural change 15
  • 16. Model Locality Development Social Planning Social Action Pragmatic Description Community initiative to identify & achieve community goals Experts using technical expertise –identify & plan how to address designated social problems Organization of disadvantaged to make demand for social justice Addresses complex organizational & developmental community needs & social/political constraints Relationship of Worker & Community People are subjects and co-workers on problems People are objects of intervention People are subjects & co- workers on problems People are subjects & co- workers on problems Primary Worker Role Catalyst/facilitator Expert planner Catalyst /facilitator Facilitator/ agitator & strategist Primary Means Consensus Statistics & Reports Conflict, confrontation & negotiation Conflict, confrontation & consensus Ends Suitable sharing of community resources among members Improved services Readjustment of power between community & institutions Empowerment and social justice 16
  • 17. Core Skills in Community Organizing (Lee, 1999) Listening Information gathering Analysis Facilitation Negotiation 17
  • 18. Roles in Community Organizing (Lee, 1999) Initiator • Getting things started • Stimulating awareness • Encouraging the belief - possibility of change Encourager/ supporter • Encourage people to believe in themselves and their abilities and the ability to learn Popular Educator • Assist people to examine their old and new experiences • so they can identify the root of their problems, • the things they know and what they need to learn in order to • come together and confront oppressive systems Mediator • Assisting people to see their common humanity or at least common interests • May involve reaching an understanding of legitimate needs • Building mutually respectful and trusting relationships Planner • Strategist, advisor • Researcher, issues identification, prioritizing • Must be able to plan a course of action with the community 18
  • 19. Community Work Intervention Steps (Lee, 1999) 19 1. Entry 2. Data Collection and Analysis 3. Goal Setting 4. Action Setting 5. Action Taking 6. Evaluation & Termination/Re- planning
  • 20. References Compton, B R., Galaway B., & Cournoyer. B. R. (2005). Social work processes. 7th Edition. Toronto, Thompson Brooks/Cole. Hick, S. (2006). Social work in Canada an introduction. 2nd Edition. Toronto, Thompson Educational Publishing, Inc. Hick, S. (2010). Social work in Canada an introduction. Toronto, ON., Canada: Thompson Educational Publishing. Lee, B. (1999). Pragmatics of community organization. Mississauga, Common Act Press. Shulman, L. (1979). The skills of helping individuals and groups. Itasca, Illinois, F.E. Peacock Publishers, Inc. Wittaker, J. K. (1974). Models of group development: Implications for social group work process” In Robert W. Klenk, and Robert M. Ryan. The Practice of Social Work. 2nd Edition. Belmont, California, Wadsworth Publishing Company. Zastrow, C. (1981). The Practice of social work. Homewood, Illinois, The Dorsey Press. 20