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Week 8: The Digital City
	
  

Technology	
  in	
  the	
  Public	
  Sector	
  

Northwestern	
  University	
  MPPA	
  490	
  

Summer	
  2012	
  -­‐	
  Greg	
  Wass	
  
(first some technology basics)
1. Application architecture
¤  Presentation interface
    (UI / GUI)

¤  Business logic

¤  Database management
Example: GIS architecture
Architecture in the cloud
N-tier vs SOA
2. Application development methods
Waterfall vs. agile development




Source: Green Line Systems, accessed 8/1/12 at http://glsystems.wordpress.com/2012/01/20/greenline-systems-inc-helping-
governments-use-agile-development/
Why agile?

        ¤  25% of all projects fail outright through eventual
            cancellation, with no useful software deployed.

        ¤  U.K. study showed waterfall-style scope management
            was the "single largest contributing factor for failure,
            being cited in 82% of the projects as the number one
            problem.”

        ¤  A DOD study showed "46% of the systems so egregiously
            did not meet the real needs (although they met the
            specifications) that they were never successfully used,
            and another 20% required extensive rework" to be usable.
Source: VersionOne, Inc., accessed 8/1/12 at http://www.versionone.com/Agile101/Agile-Software-Development-Benefits/
Value of agile development




Source: VersionOne, Inc., accessed 8/1/12 at http://www.versionone.com/Agile101/Agile-Software-Development-Benefits/
Barriers to using agile in public sector

        ¤  cumbersome acquisition processes

        ¤  complex IT development and infrastructures
            environments

        ¤  large and layered management structures

        ¤  the need to support policy, regulation and oversight
            driven department, agency and office program control
            efforts


Source: Green Line Systems, accessed 8/1/12 at http://glsystems.wordpress.com/2012/01/20/greenline-systems-inc-helping-
governments-use-agile-development/
3. IT project stages (public sector)

1.    Governance                 8.    Design

2.    RFI                        9.    Development

3.    Requirements gathering /   10.  Implementation
      BPI
                                 11.  Training
4.    RFP
                                 12.  Change management
5.    Demos
                                 13.  Post-implementation
6.    BAFO
                                 14.  Maintenance
7.    Contract negotiation
                                 15.  Additional phases
Alternative approaches

¤  In-house development

¤  Staff augmentation contract

¤  Software as a service (SaaS)

¤  COTS (Commercial off-the-shelf) software

¤  Grants

¤  “Purchase of care”

¤  Competitions/contests/prizes
4. Watching the marketplace




Source: Gartner
Gartner “priority matrix”




                            Source: Gartner
GIS
(Distance to the closest McDonalds)
GIS: map layers (vs. reality)

                                                 ¤  Homes

                                                 ¤  School districts

                                                 ¤  Streets

                                                 ¤  Zip codes

                                                 ¤  Cities

                                                 ¤  Counties


Source: Thad Wasklewicz, University of Memphis
GIS must be capable of:
   ¤  Capturing data (geographic/coordinate or tabular/
       attribute)

   ¤  Storing data (vector and raster formats*)

   ¤  Querying data (based on attribute or location)

   ¤  Analyzing data (interaction of multiple datasets)

   ¤  Displaying data (visualization)

   ¤  Output (maps, reports, graphs)

* Raster images are based on pixels and thus scale with loss of clarity, while vector-based images can be scaled by any
amount without degrading quality.
GIS applications in government

   ¤  Economic development                      ¤  Human Services

   ¤  Transportation and Service                ¤  Law Enforcement
       Routing
                                                 ¤  Land use planning
   ¤  Housing
                                                 ¤  Parks and Recreation
   ¤  Infrastructure
                                                 ¤  Environmental Monitoring
   ¤  Health
                                                 ¤  Emergency Management
   ¤  Tax Maps
                                                 ¤  Geodemographics

Source: Thad Wasklewicz, University of Memphis
Use of GIS for public participation

   ¤  Most information used in policymaking has a spatial
       component (address, zipcode, latitude/longitude)

   ¤  Extending the use of spatial information to all relevant
       stakeholders can lead to better policymaking

   ¤  This information can be analyzed and visualized spatially
       – and the resulting output (mainly maps) can persuasively
       convey ideas and persuade people of the importance of
       those ideas.


Source: Renee Sieber, “Public Participation Geographic Information Systems,” Association of American Geographers (2006)
GIS in economic development




Source; Esri
GIS in economic development




Source; Esri
GIS in planning and development

   ¤ Land Use/Zoning

   ¤ Emergency Preparedness

   ¤ Population Forecast

   ¤ Market Analysis

   ¤ Property Tax Assessment

   ¤ Transportation

Source; Esri
GPS
Tracking public assets
What is GPS?

   ¤  Global positioning system

   ¤  A worldwide radio-navigation system of 21+ satellites and
       ground stations

   ¤  Uses satellites as reference points, which gives every
       square meter on the planet a unique address

   ¤  Has become the most common method for field data
       collection in GPS


Source: Jennifer Broush, “GIS/GPS for Real and in the Movies,” 4/11/2003 slide presentation.
What is GPS?
How does GPS work?
   ¤  Location / navigation / tracking / mapping / timing

   ¤  Triangulation from satellites – measure the distance using
       time travel constant

   ¤  Where are the satellites in space (known by the
       government, and stored on the GPS receiver)

   ¤  Correction of delays experienced by the signal traveling
       from the satellite (atmosphere)


Source: Jennifer Broush, “GIS/GPS for Real and in the Movies,” 4/11/2003 slide presentation.
GPS in transportation analysis

   ¤  Use of truck GPS data to analyze construction impacts /
       truck speeds

   ¤  Identify truck bottlenecks: delay, stops and speed on
       specific routes

   ¤  Quantify travel between economically important areas

   ¤  Explore ramp performance




Source: Edward McCormack, University of Washington, 9/16/2010
GPS in aviation, auto safety

   ¤  National PNT (positioning, navigation and timing) and
       GPS capabilities are critical to the U.S. transportation
       system.
         ¤  The FAA NextGen system will rely on GPS for navigation,
             surveillance and performance metrics.
         ¤  GPS provides the backbone for advanced navigation
             systems crucial for safety applications (such as IntelliDriveSM),
             communications and logistics.




Source: Research and Innovative Technology Administration, Senate Appropriations Committee Staff Briefing, 2/26/2010
NYS traffic data viewer

                                                                 ¤  Enables views of statewide
                                                                     traffic counts – a
                                                                     determining variable in
                                                                     Federal Aid funding

                                                                 ¤  Includes critical asset
                                                                     information such as bridges
                                                                     and hospital locations for
                                                                     emergency route planning




Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
MassDOT bus tracker
                                                          ¤  All MassDOT buses are equipped
                                                              with GPS

                                                          ¤  Publishes transit data through the
                                                              open-source General Transit
                                                              Feed Specification

                                                          ¤  Partnership with NextBus provides
                                                              real-time bus arrival predictions
                                                              for every bus stop

                                                          ¤  MassDOT Real-Time XML Feed
                                                              available to third-party
                                                              developers for applications

                                                          ¤  50+ independent apps use
                                                              MassDOT data
Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
Speed Bump crowdsourcing app
   ¤  Helps residents improve their neighborhood streets
        ¤  As they drive, the mobile app collects data about the
            smoothness of the ride
        ¤  Data provides the City with real-time information it uses to fix
            problems and plan long term investments

   ¤  Residents use Street Bump to record “bumps” which are
       identified using the device’s accelerometer and located
       using its GPS.
        ¤  Bumps are uploaded to the server for analysis
        ¤  Likely road problems are submitted to the City via Open311,
            so they get fixed (e.g. potholes) or classified as known
            obstacles (e.g. speed bumps)
Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
The Digital City
Intelligent transportation, utility and water solutions
Intelligent utility networks

   §  Advanced electric meter management systems

   §  Network automation and analytics best practices

   §  Power generation optimization

   §  Utility company networked revitalization services

   §  Customer operations transformation assistance




Source: IBM
Advanced water management

   §  Strategic water information management of natural,
       utility, and enterprise water systems

   §  Smart water infrastructure solutions (e.g. smart levees,
       smart storm water management)

   §  Smart water meter management and asset
       management solutions




Source: IBM
Intelligent transportation systems

   §  Road user charging and tolling practices

   §  Integrated fare management systems

   §  Transport information management systems

   §  Innovations in telematics, GPS




Source: IBM
Intelligent transportation systems




Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012

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Week 8: The digital city

  • 1. Week 8: The Digital City   Technology  in  the  Public  Sector   Northwestern  University  MPPA  490   Summer  2012  -­‐  Greg  Wass  
  • 3. 1. Application architecture ¤  Presentation interface (UI / GUI) ¤  Business logic ¤  Database management
  • 8. Waterfall vs. agile development Source: Green Line Systems, accessed 8/1/12 at http://glsystems.wordpress.com/2012/01/20/greenline-systems-inc-helping- governments-use-agile-development/
  • 9. Why agile? ¤  25% of all projects fail outright through eventual cancellation, with no useful software deployed. ¤  U.K. study showed waterfall-style scope management was the "single largest contributing factor for failure, being cited in 82% of the projects as the number one problem.” ¤  A DOD study showed "46% of the systems so egregiously did not meet the real needs (although they met the specifications) that they were never successfully used, and another 20% required extensive rework" to be usable. Source: VersionOne, Inc., accessed 8/1/12 at http://www.versionone.com/Agile101/Agile-Software-Development-Benefits/
  • 10. Value of agile development Source: VersionOne, Inc., accessed 8/1/12 at http://www.versionone.com/Agile101/Agile-Software-Development-Benefits/
  • 11. Barriers to using agile in public sector ¤  cumbersome acquisition processes ¤  complex IT development and infrastructures environments ¤  large and layered management structures ¤  the need to support policy, regulation and oversight driven department, agency and office program control efforts Source: Green Line Systems, accessed 8/1/12 at http://glsystems.wordpress.com/2012/01/20/greenline-systems-inc-helping- governments-use-agile-development/
  • 12. 3. IT project stages (public sector) 1.  Governance 8.  Design 2.  RFI 9.  Development 3.  Requirements gathering / 10.  Implementation BPI 11.  Training 4.  RFP 12.  Change management 5.  Demos 13.  Post-implementation 6.  BAFO 14.  Maintenance 7.  Contract negotiation 15.  Additional phases
  • 13. Alternative approaches ¤  In-house development ¤  Staff augmentation contract ¤  Software as a service (SaaS) ¤  COTS (Commercial off-the-shelf) software ¤  Grants ¤  “Purchase of care” ¤  Competitions/contests/prizes
  • 14. 4. Watching the marketplace Source: Gartner
  • 15. Gartner “priority matrix” Source: Gartner
  • 16. GIS (Distance to the closest McDonalds)
  • 17. GIS: map layers (vs. reality) ¤  Homes ¤  School districts ¤  Streets ¤  Zip codes ¤  Cities ¤  Counties Source: Thad Wasklewicz, University of Memphis
  • 18. GIS must be capable of: ¤  Capturing data (geographic/coordinate or tabular/ attribute) ¤  Storing data (vector and raster formats*) ¤  Querying data (based on attribute or location) ¤  Analyzing data (interaction of multiple datasets) ¤  Displaying data (visualization) ¤  Output (maps, reports, graphs) * Raster images are based on pixels and thus scale with loss of clarity, while vector-based images can be scaled by any amount without degrading quality.
  • 19. GIS applications in government ¤  Economic development ¤  Human Services ¤  Transportation and Service ¤  Law Enforcement Routing ¤  Land use planning ¤  Housing ¤  Parks and Recreation ¤  Infrastructure ¤  Environmental Monitoring ¤  Health ¤  Emergency Management ¤  Tax Maps ¤  Geodemographics Source: Thad Wasklewicz, University of Memphis
  • 20. Use of GIS for public participation ¤  Most information used in policymaking has a spatial component (address, zipcode, latitude/longitude) ¤  Extending the use of spatial information to all relevant stakeholders can lead to better policymaking ¤  This information can be analyzed and visualized spatially – and the resulting output (mainly maps) can persuasively convey ideas and persuade people of the importance of those ideas. Source: Renee Sieber, “Public Participation Geographic Information Systems,” Association of American Geographers (2006)
  • 21. GIS in economic development Source; Esri
  • 22. GIS in economic development Source; Esri
  • 23. GIS in planning and development ¤ Land Use/Zoning ¤ Emergency Preparedness ¤ Population Forecast ¤ Market Analysis ¤ Property Tax Assessment ¤ Transportation Source; Esri
  • 25. What is GPS? ¤  Global positioning system ¤  A worldwide radio-navigation system of 21+ satellites and ground stations ¤  Uses satellites as reference points, which gives every square meter on the planet a unique address ¤  Has become the most common method for field data collection in GPS Source: Jennifer Broush, “GIS/GPS for Real and in the Movies,” 4/11/2003 slide presentation.
  • 27. How does GPS work? ¤  Location / navigation / tracking / mapping / timing ¤  Triangulation from satellites – measure the distance using time travel constant ¤  Where are the satellites in space (known by the government, and stored on the GPS receiver) ¤  Correction of delays experienced by the signal traveling from the satellite (atmosphere) Source: Jennifer Broush, “GIS/GPS for Real and in the Movies,” 4/11/2003 slide presentation.
  • 28. GPS in transportation analysis ¤  Use of truck GPS data to analyze construction impacts / truck speeds ¤  Identify truck bottlenecks: delay, stops and speed on specific routes ¤  Quantify travel between economically important areas ¤  Explore ramp performance Source: Edward McCormack, University of Washington, 9/16/2010
  • 29. GPS in aviation, auto safety ¤  National PNT (positioning, navigation and timing) and GPS capabilities are critical to the U.S. transportation system. ¤  The FAA NextGen system will rely on GPS for navigation, surveillance and performance metrics. ¤  GPS provides the backbone for advanced navigation systems crucial for safety applications (such as IntelliDriveSM), communications and logistics. Source: Research and Innovative Technology Administration, Senate Appropriations Committee Staff Briefing, 2/26/2010
  • 30. NYS traffic data viewer ¤  Enables views of statewide traffic counts – a determining variable in Federal Aid funding ¤  Includes critical asset information such as bridges and hospital locations for emergency route planning Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
  • 31. MassDOT bus tracker ¤  All MassDOT buses are equipped with GPS ¤  Publishes transit data through the open-source General Transit Feed Specification ¤  Partnership with NextBus provides real-time bus arrival predictions for every bus stop ¤  MassDOT Real-Time XML Feed available to third-party developers for applications ¤  50+ independent apps use MassDOT data Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
  • 32. Speed Bump crowdsourcing app ¤  Helps residents improve their neighborhood streets ¤  As they drive, the mobile app collects data about the smoothness of the ride ¤  Data provides the City with real-time information it uses to fix problems and plan long term investments ¤  Residents use Street Bump to record “bumps” which are identified using the device’s accelerometer and located using its GPS. ¤  Bumps are uploaded to the server for analysis ¤  Likely road problems are submitted to the City via Open311, so they get fixed (e.g. potholes) or classified as known obstacles (e.g. speed bumps) Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012
  • 33. The Digital City Intelligent transportation, utility and water solutions
  • 34. Intelligent utility networks §  Advanced electric meter management systems §  Network automation and analytics best practices §  Power generation optimization §  Utility company networked revitalization services §  Customer operations transformation assistance Source: IBM
  • 35. Advanced water management §  Strategic water information management of natural, utility, and enterprise water systems §  Smart water infrastructure solutions (e.g. smart levees, smart storm water management) §  Smart water meter management and asset management solutions Source: IBM
  • 36. Intelligent transportation systems §  Road user charging and tolling practices §  Integrated fare management systems §  Transport information management systems §  Innovations in telematics, GPS Source: IBM
  • 37. Intelligent transportation systems Source: James Pol, “The New Analytics for Transportation Management,” USDOT, 5/17/2012