Where Does User Experience & Accessibility Meet?
- 1. WHERE DOES UX AND ACCESSIBILITY MEET? CHICAGO DIGITAL ACCESSIBILITY & INCLUSIVE DESIGN MEET UP CHICAGO DESIGN & USER RESEARCH MEET UP 10.27.2016
- 2. ABOUT ME
- 6. US PRIVATE SECTOR ACCESSIBILITY LAW DOJ VS. PEAPOD, SETTLEMENT (2014) ▸ Title III of the ADA prohibits “discrimination on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of any place of public accommodation....”
- 7. LAW, CONT. SETTLEMENT: WEB & MOBILE APPS ▸ Make sites and apps conform to WCAG 2.0 AA and require third-party content providers to do the same ▸ Solicit feedback from customers with disabilities ▸ Contract for and perform a third- party evaluation and consultation ▸ Perform regular automated conformance testing ▸ Train current staff and make training part of new employee on boarding ▸ Fix identified issues within 30 days
- 11. HOW TO RESPOND?
- 12. TYPICAL ENGAGEMENT ▸Code Scan ▸Human Evaluation
- 14. IS THAT ALL WE CAN DO?
- 16. VALUE?
- 19. LOGISTICS
- 20. ADVANTAGES DISADVANTAGES TESTING @ HOME OR WORK?
- 21. ADVANTAGES DISADVANTAGES TESTING @ FORMAL LAB SETTING
- 22. HOW IS THIS DIFFERENT FROM TYPICAL USABILITY TESTING? ▸Smaller Scope / Slower Pace ▸Moving from A to B ▸Service Animals
- 23. FINDING PARTICIPANTS ▸Local NFB Chapters ▸SIGS ▸Universities
- 24. EXAMPLE VIDEO
- 25. ▸Usability Testing with PwD highlights issues that are difficult to uncover any other way. CONCLUSION ▸Focus on Accessibility Improves User Experience ▸Often comes down to compliance vs. delight….
- 26. “ACCESSIBILITY IS USABILITY UNDER A MAGNIFYING GLASS.” — LÉONIE WATSON, SENIOR ACCESSIBILITY ENGINEER, THE PACIELLO GROUP
- 27. QUESTIONS?
- 28. CONTACT ▸ email: richard@improvedusabilty.com ▸ twitter: @richarddouglass ▸ phone: 614.284.5120
- 29. IOS & ANDROID RESOURCES ▸ iOS Native ▸ Accessibility Programming Guide for iOS - Apple Developer ▸ UIAccessibility Protocol Reference – Apple Developer ▸ iOS Accessibility - Video and materials from WWDC 2015 ▸ Android ▸ Accessibility - Usability - Google material design guidelines ▸ Making Applications Accessible | Android Developers ▸ Inclusive design and testing: Making your app accessible - Google I/O 2016