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CDH


    Windows Intune: Simplify Your
CDH             PC Management


                    October 26, 2011
CDH                    Quick Facts



About Us           Approach          Partnerships
• 21st Year        • Vendor          • Microsoft Gold
                     Independent         • Central Region Client
• Grand Rapids &                           Experience Award Winner
  Royal Oak        • Non-reseller    •    VMware Enterprise
• 30 Staff         • Professional    •    Citrix Silver
                     Services Only   •    Novell Gold
                                     •    Cisco Premier
CDH   Expertise
CDH                     Agenda

      •   What is Windows Intune?
      •   Feature Description
      •   Licensing Intune
      •   Free 30-day Trial
      •   Demo of Intune Console
      •   Q&A
CDH              Business Need

 • Today’s workforce is more mobile, many
   work from home, and some companies
   have a “bring your own hardware” policy
 • How to manage systems both inside and
   outside the corporate LAN?
 • What about non-domain joined systems?
 • Companies that do not already have a
   central management solution
CDH        Windows Intune: What is it?

      •   Cloud-based service provided by Microsoft
      •   Web-based Administration Console
      •   PC Management
      •   Windows 7 Enterprise Upgrade Rights
      •   Microsoft Update Management
      •   Intune Endpoint Protection
      •   Monitoring and Alerts
CDH        Windows Intune: What is it?

      •   Software Distribution
      •   Software Inventory and Reporting
      •   Remote Assistance
      •   Security Policy Management
      •   Option to purchase Microsoft Desktop
          Optimization Pack (MDOP) for advanced
          desktop management
CDH   Windows Intune: What is it not?

      • Microsoft-branded managed service
        offering
      • You manage your client systems, not
        Microsoft
      • Cloud-based OS deployment solution
      • No interoperation with System Center
        Configuration Manager
Windows Intune: What makes it
CDH             unique?
      • Cloud-based, and easy to manage
      • Simple interface, intuitive GUI
      • Manage systems in branch offices, or not
        joined to the domain
      • Reduce overhead by eliminating the need
        for expensive onsite infrastructure to
        support the feature set
CDH               PC Management

      • Technical Requirements
        – Both 32-bit and 64-bit versions of:
           • Windows 7 Enterprise, Ultimate and Professional
           • Windows Vista Enterprise, Ultimate and Professional
           • Windows XP Professional with Service Pack 2 or
             later
CDH          PC Management (cont.)

      • Client software is installed on each
        managed PC
         – Direct download, private share, GPO
      • Client software is signed with a certificate
        unique to the customer subscription
         – Client software cannot be pre-installed in a
           standard image and pushed out to PCs
CDH         PC Management (cont.)

      • Easy to configure multiple administrators
      • Support for virtual machines:
        – VMs for supported OSs are supported. Intune
          customers are able to manage one VM as well
          as the physical device that hosts it.
      • Support for VDI:
        – Dynamic VDI solutions that stream desktops
          on demand and delete at logoff are not
          supported.
CDH         PC Management (cont.)

      • Support for servers:
        – Servers are not supported in Windows Intune.
      • How many PCs can be managed?
        – A single subscription can manage 20,000 PCs.
          For PC counts larger than this, multiple
          subscriptions are required. This will be scaled
          up in future releases.
Windows 7 Enterprise Upgrade
CDH               Rights
      • Do I have to upgrade?
        – No! Upgrade rights are provided to create a
          standardized desktop platform.
      • Upgrade rights to Windows 7 Enterprise
        for all PCs covered by Windows Intune
      • Access to download Volume Licensing
        media for Windows 7 Enterprise (and prior
        versions), and activation keys.
Windows 7 Enterprise Upgrade
CDH           Rights (cont.)
      • Rights to upgrade to future versions of
        Windows, as well as downgrade rights to
        older (Intune supported) versions.
CDH    Microsoft Update Management

      • Windows Intune works in the cloud to
        deliver the same level of patch
        management as WSUS.
      • No need for onsite infrastructure.
      • Updates are delivered directly to any
        managed PC with an Internet connection.
CDH       Intune Endpoint Protection

      • The same Microsoft Malware Protection
        Engine used by FEP
      • Business-class endpoint protection
      • Centralized management of malware
        protection, policies and reporting
Intune Endpoint Protection
CDH                (cont.)
      • Can I run concurrently with existing AV
        solution?
        – If your current solution integrates with
          Windows Security Center (Vista) or Action
          Center (Win7), then Intune malware protection
          will disable itself, and the state of the Security
          or Action center will be reported to the Intune
          console.
        – Third party protection updates and scanning
          policies are not managed by Intune.
CDH   Monitoring and Alerts

      • Can be viewed by the alert type,
        logical PC group, or individual PCs
      • A variety of predefined alerts are
        available
      • No customized alert creation (yet)
      • Security alerts for malware and other
        immediate threats
      • Update alerts for new patches, and
        ability to track deployment progress
CDH      Monitoring and Alerts (cont.)

      • Monitors for such things as
         –   Available disk space
         –   Duplicate IP or name on the network
         –   Malware events
         –   Microsoft Office application errors
      • Easy to configure alert categories for
        notifications to specific administrators.
CDH          Software Distribution

 • Upload software packages for deployment to
   managed PCs
 • Supported formats are .EXE, .MSI and .MSP
 • Software must support quiet mode to be
   supported by Intune
 • 2GB free storage for
   applications in MS Azure
   cloud during trial phase.
Software Inventory and
CDH               Reporting
      • Four template-based reports are available
        – Update report – track patch deployment and
          installation
        – Software report – full list of applications
          installed on managed PCs
        – License purchase report – Compare
          inventoried volume-licensed titles against
          current agreement
        – License installation report – Compare other
          inventoried titles against current agreement
CDH            Remote Assistance

• Using Windows Remote
  Assistance, users can create
  requests for shadow
  sessions by administrators
• Intune administrators are
  notified via email or via an
  alert in the Intune console
  when a Remote Assistance
  request is made
CDH      Security Policy Management

      • Policy templates are provided to help
        create policies quickly
      • Configure policies for:
        – Endpoint Protection
        – Firewall Settings
        – Windows Updates
CDH     Security Policy Management

      • Group Policy Management NOTE:
        – Intune specific policies are local GPOs.
          Because they are lowest on the priority list,
          other GPOs affecting similar attributes will take
          precedence over Intune policies.
CDH         Option to Purchase MDOP

      • With Intune subscription, MDOP add-on is
        approx $1 per PC per month.
      • MDOP technologies:
        –   Microsoft Diagnostic and Recovery Toolset
        –   Microsoft Advanced Group Policy Management
        –   Microsoft Application Virtualization
        –   Microsoft Enterprise Desktop Virtualization
        –   Microsoft System Center Desktop Error Monitoring
        –   Microsoft Asset Inventory Service
CDH          Pricing and Licensing

  • $11 per PC per month
  • Annual subscription, paid monthly
  • Volume discounts available for
    purchases over 250 licenses
  • Sold through MS partner or MS Online
    Services Website
  • Licenses can be transferred from retired
    equipment to new machines
CDH       Free 30-day Trial Available

      • Very simple sign-up procedure
      • http://www.microsoft.com/en-
        gb/windows/windowsintune/try-and-
        buy.aspx
      • Trial licenses for 25 PCs
      • After email verification, login to
        https://manage.microsoft.com
      • Begin deploying client software and
        managing your PCs
CDH               Demonstration

      • Console views and feature walkthrough
      • Common tasks
      • Client – Intune Center
CDH                         Thank You

 Royal Oak                                  Grand Rapids
 306 S. Washington Ave.                     15 Ionia SW
 Suite 212                                  Suite 270
 Royal Oak, MI 48067                        Grand Rapids, MI 49503
 p: (248) 546-1800                          p: (616) 776-1600




                 www.cdh.com
                   (c) C/D/H 2007. All rights reserved

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Windows Intune: Simplify Your PC Management

  • 1. CDH Windows Intune: Simplify Your CDH PC Management October 26, 2011
  • 2. CDH Quick Facts About Us Approach Partnerships • 21st Year • Vendor • Microsoft Gold Independent • Central Region Client • Grand Rapids & Experience Award Winner Royal Oak • Non-reseller • VMware Enterprise • 30 Staff • Professional • Citrix Silver Services Only • Novell Gold • Cisco Premier
  • 3. CDH Expertise
  • 4. CDH Agenda • What is Windows Intune? • Feature Description • Licensing Intune • Free 30-day Trial • Demo of Intune Console • Q&A
  • 5. CDH Business Need • Today’s workforce is more mobile, many work from home, and some companies have a “bring your own hardware” policy • How to manage systems both inside and outside the corporate LAN? • What about non-domain joined systems? • Companies that do not already have a central management solution
  • 6. CDH Windows Intune: What is it? • Cloud-based service provided by Microsoft • Web-based Administration Console • PC Management • Windows 7 Enterprise Upgrade Rights • Microsoft Update Management • Intune Endpoint Protection • Monitoring and Alerts
  • 7. CDH Windows Intune: What is it? • Software Distribution • Software Inventory and Reporting • Remote Assistance • Security Policy Management • Option to purchase Microsoft Desktop Optimization Pack (MDOP) for advanced desktop management
  • 8. CDH Windows Intune: What is it not? • Microsoft-branded managed service offering • You manage your client systems, not Microsoft • Cloud-based OS deployment solution • No interoperation with System Center Configuration Manager
  • 9. Windows Intune: What makes it CDH unique? • Cloud-based, and easy to manage • Simple interface, intuitive GUI • Manage systems in branch offices, or not joined to the domain • Reduce overhead by eliminating the need for expensive onsite infrastructure to support the feature set
  • 10. CDH PC Management • Technical Requirements – Both 32-bit and 64-bit versions of: • Windows 7 Enterprise, Ultimate and Professional • Windows Vista Enterprise, Ultimate and Professional • Windows XP Professional with Service Pack 2 or later
  • 11. CDH PC Management (cont.) • Client software is installed on each managed PC – Direct download, private share, GPO • Client software is signed with a certificate unique to the customer subscription – Client software cannot be pre-installed in a standard image and pushed out to PCs
  • 12. CDH PC Management (cont.) • Easy to configure multiple administrators • Support for virtual machines: – VMs for supported OSs are supported. Intune customers are able to manage one VM as well as the physical device that hosts it. • Support for VDI: – Dynamic VDI solutions that stream desktops on demand and delete at logoff are not supported.
  • 13. CDH PC Management (cont.) • Support for servers: – Servers are not supported in Windows Intune. • How many PCs can be managed? – A single subscription can manage 20,000 PCs. For PC counts larger than this, multiple subscriptions are required. This will be scaled up in future releases.
  • 14. Windows 7 Enterprise Upgrade CDH Rights • Do I have to upgrade? – No! Upgrade rights are provided to create a standardized desktop platform. • Upgrade rights to Windows 7 Enterprise for all PCs covered by Windows Intune • Access to download Volume Licensing media for Windows 7 Enterprise (and prior versions), and activation keys.
  • 15. Windows 7 Enterprise Upgrade CDH Rights (cont.) • Rights to upgrade to future versions of Windows, as well as downgrade rights to older (Intune supported) versions.
  • 16. CDH Microsoft Update Management • Windows Intune works in the cloud to deliver the same level of patch management as WSUS. • No need for onsite infrastructure. • Updates are delivered directly to any managed PC with an Internet connection.
  • 17. CDH Intune Endpoint Protection • The same Microsoft Malware Protection Engine used by FEP • Business-class endpoint protection • Centralized management of malware protection, policies and reporting
  • 18. Intune Endpoint Protection CDH (cont.) • Can I run concurrently with existing AV solution? – If your current solution integrates with Windows Security Center (Vista) or Action Center (Win7), then Intune malware protection will disable itself, and the state of the Security or Action center will be reported to the Intune console. – Third party protection updates and scanning policies are not managed by Intune.
  • 19. CDH Monitoring and Alerts • Can be viewed by the alert type, logical PC group, or individual PCs • A variety of predefined alerts are available • No customized alert creation (yet) • Security alerts for malware and other immediate threats • Update alerts for new patches, and ability to track deployment progress
  • 20. CDH Monitoring and Alerts (cont.) • Monitors for such things as – Available disk space – Duplicate IP or name on the network – Malware events – Microsoft Office application errors • Easy to configure alert categories for notifications to specific administrators.
  • 21. CDH Software Distribution • Upload software packages for deployment to managed PCs • Supported formats are .EXE, .MSI and .MSP • Software must support quiet mode to be supported by Intune • 2GB free storage for applications in MS Azure cloud during trial phase.
  • 22. Software Inventory and CDH Reporting • Four template-based reports are available – Update report – track patch deployment and installation – Software report – full list of applications installed on managed PCs – License purchase report – Compare inventoried volume-licensed titles against current agreement – License installation report – Compare other inventoried titles against current agreement
  • 23. CDH Remote Assistance • Using Windows Remote Assistance, users can create requests for shadow sessions by administrators • Intune administrators are notified via email or via an alert in the Intune console when a Remote Assistance request is made
  • 24. CDH Security Policy Management • Policy templates are provided to help create policies quickly • Configure policies for: – Endpoint Protection – Firewall Settings – Windows Updates
  • 25. CDH Security Policy Management • Group Policy Management NOTE: – Intune specific policies are local GPOs. Because they are lowest on the priority list, other GPOs affecting similar attributes will take precedence over Intune policies.
  • 26. CDH Option to Purchase MDOP • With Intune subscription, MDOP add-on is approx $1 per PC per month. • MDOP technologies: – Microsoft Diagnostic and Recovery Toolset – Microsoft Advanced Group Policy Management – Microsoft Application Virtualization – Microsoft Enterprise Desktop Virtualization – Microsoft System Center Desktop Error Monitoring – Microsoft Asset Inventory Service
  • 27. CDH Pricing and Licensing • $11 per PC per month • Annual subscription, paid monthly • Volume discounts available for purchases over 250 licenses • Sold through MS partner or MS Online Services Website • Licenses can be transferred from retired equipment to new machines
  • 28. CDH Free 30-day Trial Available • Very simple sign-up procedure • http://www.microsoft.com/en- gb/windows/windowsintune/try-and- buy.aspx • Trial licenses for 25 PCs • After email verification, login to https://manage.microsoft.com • Begin deploying client software and managing your PCs
  • 29. CDH Demonstration • Console views and feature walkthrough • Common tasks • Client – Intune Center
  • 30. CDH Thank You Royal Oak Grand Rapids 306 S. Washington Ave. 15 Ionia SW Suite 212 Suite 270 Royal Oak, MI 48067 Grand Rapids, MI 49503 p: (248) 546-1800 p: (616) 776-1600 www.cdh.com (c) C/D/H 2007. All rights reserved