Workflow Part1 1
- 2. Introduction • SAP WORKFLOW Concepts • Basic Workflow Terminology
- 3. The R/3 Integration Model SD FI Sales & Financial Distribution Accounting Accounting MM CO Materials Materials Controlling Mgmt. PP AA Production R/3 Asset Planning Accounting QM Quality Client / Server PS Project Mgmt. PM Plant ABAP WF System Maintenance Workflow HR IS Human Industry Industry Resources Solutions
- 4. Introduction • It handles – The Process • Ex: Releasing of Blocked Vendor – The People
- 5. Position of the workflow in the system Business Workflow SD FI MM CO PP AM QM PM R/3 WF PS Integrated Applications HR IS Business Middleware Layer
- 6. Introduction • Workflow Automates processes – Involving range of activities/tasks – Occurs repeatedly in similar form – Involves people/Departments – Require high degree of co-ordination
- 7. Automating Corporate Processes Proof of Delivery Trouble Report Sales Product Customer Sales Management Planning Service Sales Budget Order Forecast Production Planning Customer Packing Slip Invoice Order Shipping & Processing Assembly Receiving Accounting Product Assembly Shipping Assembly Invoice Order Order Order Packing Packing Slip Slip Product Product
- 8. Business processes Risk Exchange Handling Treasury manage - hedging payments ment Financial Credit control Customer invoice Accounting posting Order Service Sale Controlling Costing document profit - profit- ability s profit ability Incoming Inter- Sales and Incoming order Financin g Vendor selection Evaluation order posting company billing Externa l Distribution decision billing Inter- Transfer Vendor Logistics order selectio company billing n Production Productio n Production Delivery order
- 9. What does workflow do? Risk Exchange Handling Treasury manage hedging payments es - ment Financial a t Credit Customer invoice m ess control Accounting posting to c Order Service Sale u ro Controlling Costing document profit profit- s a p - ability profit ability Sales and w s lo es Incoming Financin Vendor Evaluation Incoming order Inter- company Externa kf in order g selection l posting billing Distribution decision billing o r W bus Inter- Transfer Vendor Logistics order selectio company billing n e Production Productio Production Delivery th n order
- 10. Benefits • Faster and Simpler • Needs less effort • Easy to Learn and understanding
- 11. Benefits – Better control of • Information • Deadlines • Costs – Flexible to • Change
- 12. Workflow Terminology • Objects • Events • Methods • Tasks – Single Step – Multi Step
- 13. Continue... • Agents • Roles • Inbox/Outbox
- 14. Examples of Objects types • SAP Business object types – Invoice – Requisition – Material – EDI messages
- 15. Examples of Object Method • Post ( the invoice) • Approve ( the Requisition) • Change ( the Material) • Display ( the image)
- 16. Single-Step task : Example – Post invoice – Release requisition – Change Material Master – Approve absence
- 17. Events • Event is a block of code • can start/stop single/Multiple tasks/Workflow
- 18. Events : Example • Parked document posted • Order Cancellation • Customer master change • Requisition approved
- 19. Graphical representation of a workflow
- 20. Structure of a Workflow Definition Conditional Activity Parallel Process Loop Process Loop IF Loop Deadline Monitoring
- 22. Summary events events The process design must... Multistep task ... be defined as single-step or Workflow Workflow multi-step task in SAP R/3 definition definition Individual activities in the process must be available as Single-step Single-step single-step tasks before being tasks tasks included in multi-step task agents The single-step tasks refer to an object type and one of its Object type methods... Method ... which enables access to existing SAP functionality!
- 23. Templates • SAP has built in Ready to Use Templates • Each module has templates • Easy to implement
- 24. templates SAP Business Workflow Template Approx More than 100 templates AM Asset Management 8 FI Financial 17 HR Human Resources 25 MM Materials Management 10 PP 7 Production Planning PM Plant Maintenance 8 QM Quality Management 15 R SM Service Management 4
- 25. Example • Mass processing of Assets • Purchase Requisition Approval • Engineering Change Management • ALE/Idoc Error handling in IN bound processing • Leave Approval
- 26. HR: Notification of Absence Absence Form PD-Org Structure Employee Determine Manager Manager Position Holder Dates Employee Position Holder Reason Route Review Request Employee’s Universal Inbox Manager’s Universal Inbox Option to modify and Option to release resubmit rejected or reject the absence application form Route Result of Review
- 27. Structure of Work Flow • Transaction code SWDD • Documentation in help file
- 31. Universal Inbox • The end user interface is Universal Inbox • Support Alternative clients – MAPI clients • Message Application Programming Interface – Developed by Microsoft – SAP Gui – Java GUI – web
- 33. System Components • Workflow Definitions – Steps and Tasks, May contain agents and deadline • Workflow item Manager – Initiate the events, monitor Deadlines, terminate events • Integrated Inbox – Interface with users
- 34. Tasks Workflow definitions are comprised of single-step tasks, multi -step task, workflow task and workflow templates Customer defined tasks and standard tasks Objects The encapsulation of software for performing defined business tasks
- 35. Demo Example: Workflow Definition Submit notification of absence Notification of absence created Approve notification of absence approved rejected Revise notification of absence ? no yes Cancel notification Revise notification Send mail of absence of absence sent canceled revised Resubmit for approval ? no yes Terminate workflow Workflow terminated
- 37. Use of Organizational Management • Refers to current Organization • Automatic routing management for employee changes • High flexibility
- 38. Tasks • To use methods of an object type in a workflow ( single-step task) • As a framework for defining a workflow ( multistep task)
- 39. Task Types • Standard task (single-step task, task type TS) • Customer task (single-step task, task type T ) • Workflow template (multistep task, task type WS) • Workflow task (multistep task, task type WS) • Task group (task type TG)
- 40. Role • You use roles to specify an agent (or agents) for a task if the set of possible agents is too large, or not specific enough. By assigning work items to organizationally suitable employees, responsibilities and authorizations are managed efficiently, and bottlenecks are avoided. • Roles are always defined across clients
- 41. Organizational plan • The enterprise-specific organizational plan describes the organizational assignment of the employees. The aim of this is to determine the responsibility of employees for the execution of individual business activities
- 42. •Events • Identify the events required to initiate and control the workflow. • Check whether these events are defined for the relevant object types.
- 48. Create Jobs
- 49. Create Position
- 50. Search and assign user
- 51. Assign job
- 54. Maintain Task
- 56. Agent Assignment