[Workshop Part 1-3] Modernizing Your Technical Resource Center - Assessing the Current State with Regina Preciado of Content Rules, Inc.
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The document discusses the importance of structured content, emphasizing its role in making content findable, scalable, and usable for customers. It outlines a methodology for identifying and improving content structure, including steps to select output types, compare samples, and determine input order. The focus is on optimizing content creation, management, and delivery processes.
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[Workshop Part 1-3] Modernizing Your Technical Resource Center - Assessing the Current State with Regina Preciado of Content Rules, Inc.
- 1. The IN(put)S and OUT(put)S of Structured Content Regina Lynn Preciado, Senior Content Strategist Content Rules, Inc.
- 2. Your customers need to find what they need when they need it in the context of what they’re trying to do
- 4. Structured Content is how we get there Changes the way you: Create content Store content Manage content Deliver content
- 5. It’s simple.
- 6. Inputs
- 7. Assembly
- 8. Outputs
- 10. Activity: Identify structure in current content
- 11. Identify structure in existing content 1 Select one output type • User guide • Support article • eLearning unit • Help topic 2 Select one representative example • Most recent release • Epitome of the output type • Highest quality • Likely to migrate to structure 4 Compare with other samples • Create comprehensive list of what to include, in what order, in that output type 3 Identify structure • What inputs are included? • In what order?
- 12. Quiz