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Anything as a Service (XaaS) – Factors to Consider 
Stephen Newell 
Client Technical Advisor –Illinois Public Sector 
IBM Corporation 
srnewel@us.ibm.com
Since 2009
http://www.google.com/trends 
Fewer questions
2009 
2014 
Hype declining
2010 
2011 
2012 
2013 
2014 
#1 
Cloud 
Cloud 
#2 
Cloud 
#3 
Cloud 
#4 
Cloud 
#5 
Annual NASCIO State CIO Survey 
Priority Technologies 
Top priority
And, in Illinois -it’s the law
Based on Federal guidelines
Anything as a Service (XaaS) 
XaaSis the essence of cloud computing, and these days almost anything can be delivered as a service: software, infrastructure, storage, platforms, data, you name it. The concept is no longer new but it’s far from settled. Challenges remain in building the business case and determining the risks and rewards. This session explores the factors to consider when deciding if, when and how to pull the trigger. 
Today
The Good 
The Bad 
SaaS 
Business/ Productivity Tools 
Minimal staffing 
Ready to use 
Browser / app/ API 
Mobile 
Predefined service 
SaaS silos 
Integration 
Lock-in 
Waiton outage 
PaaS 
Innovative/ Programmability 
Leverage APIs / Sell APIs 
Social/ Mobile 
DevOps 
Constrainedby stack 
Expensive at scale 
Lock-in 
Throttled 
Wait on outage 
IaaS 
Control / ResourceProvisioning 
Performance / scale / transactions 
Sensitive data / regulatory compliance 
Support complex integration 
Designto avoid outage 
Limited configurations 
Moreskills / new skills 
More staff 
Beware of porting existing 
Considerations -service models 
Note: None of these are hard and fast. Taking best case for The Good.Taking worst case for The Bad
The Good 
The Bad 
Public 
Low cost 
Simple and quickto start 
•Easy to buy 
•No contract 
Minimal staffing 
Unlimited scaling 
SLAsnot sufficient 
Provider supply chain 
Network performance 
No control / transparency 
Securityconcerns 
Limited flexibility 
Exit strategy 
Hybrid 
Use private for sensitivedata 
Use public as much as possible 
Choice and flexibility 
Interconnect multiple clouds 
Mismatchof toolsets / security 
More complex 
Community 
Lower costdue to larger scale 
Shared service 
Governance effort 
Coordination effort 
Private 
Behind your firewall 
Single tenant 
Control 
•Security 
•Compliance 
•D/R 
•Configurations 
Higher cost 
Facilities investment 
Capacity ceiling 
Upfront investment 
Time to establish / build 
Administration cost 
Considerations -deployment models 
Note: None of these are hard and fast. Taking best case for The Good.Taking worst case for The Bad
Example 
Private community cloud for state public sector entities 
Hosted and administered in two (for D/R) state data centers 
Runs on state network 
Complies with state security standards plus compliance for each workload 
Offered by California Department of Technology Office of Technology Services (OTech) 
Infrastructure supplied and managed by a cloud service vendor(IBM). 
Otech manages all other aspects of the offering. 
Custom architecture to fit with state IT tools and processes. 
Usage based with no initial cost to the state. 
IaaSnow. PaaS / DaaS / STaaS next. SaaS third. 
Up to 70% lower cost than current rates. 
Details at: http://www.servicecatalog.dts.ca.gov/services/cloud/calcloud/overview.html
Considerations -moving forward 
Create a vision / policy / strategy / roadmap 
Establish governance 
Lead the organizational change 
Select a partner 
Think big. Start small.
Range of offerings –our suite of offerings give us many ways to implement your strategy 
IaaS/ PaaS/ SaaS 
Private / Community / Hybrid / Public 
You build and manage / IBM build and manage 
Open standards 
Enterprise class –our offerings include 99.95% SLAs with disaster recovery for critical applications 
Control –our offerings can give you extensive control of your service 
Expertise–over 100,000 advisors on cloud worldwide 
Consulting 
Services 
IBM

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Anything as a Service - Factors to Consider

  • 1. Anything as a Service (XaaS) – Factors to Consider Stephen Newell Client Technical Advisor –Illinois Public Sector IBM Corporation srnewel@us.ibm.com
  • 4. 2009 2014 Hype declining
  • 5. 2010 2011 2012 2013 2014 #1 Cloud Cloud #2 Cloud #3 Cloud #4 Cloud #5 Annual NASCIO State CIO Survey Priority Technologies Top priority
  • 6. And, in Illinois -it’s the law
  • 7. Based on Federal guidelines
  • 8. Anything as a Service (XaaS) XaaSis the essence of cloud computing, and these days almost anything can be delivered as a service: software, infrastructure, storage, platforms, data, you name it. The concept is no longer new but it’s far from settled. Challenges remain in building the business case and determining the risks and rewards. This session explores the factors to consider when deciding if, when and how to pull the trigger. Today
  • 9. The Good The Bad SaaS Business/ Productivity Tools Minimal staffing Ready to use Browser / app/ API Mobile Predefined service SaaS silos Integration Lock-in Waiton outage PaaS Innovative/ Programmability Leverage APIs / Sell APIs Social/ Mobile DevOps Constrainedby stack Expensive at scale Lock-in Throttled Wait on outage IaaS Control / ResourceProvisioning Performance / scale / transactions Sensitive data / regulatory compliance Support complex integration Designto avoid outage Limited configurations Moreskills / new skills More staff Beware of porting existing Considerations -service models Note: None of these are hard and fast. Taking best case for The Good.Taking worst case for The Bad
  • 10. The Good The Bad Public Low cost Simple and quickto start •Easy to buy •No contract Minimal staffing Unlimited scaling SLAsnot sufficient Provider supply chain Network performance No control / transparency Securityconcerns Limited flexibility Exit strategy Hybrid Use private for sensitivedata Use public as much as possible Choice and flexibility Interconnect multiple clouds Mismatchof toolsets / security More complex Community Lower costdue to larger scale Shared service Governance effort Coordination effort Private Behind your firewall Single tenant Control •Security •Compliance •D/R •Configurations Higher cost Facilities investment Capacity ceiling Upfront investment Time to establish / build Administration cost Considerations -deployment models Note: None of these are hard and fast. Taking best case for The Good.Taking worst case for The Bad
  • 11. Example Private community cloud for state public sector entities Hosted and administered in two (for D/R) state data centers Runs on state network Complies with state security standards plus compliance for each workload Offered by California Department of Technology Office of Technology Services (OTech) Infrastructure supplied and managed by a cloud service vendor(IBM). Otech manages all other aspects of the offering. Custom architecture to fit with state IT tools and processes. Usage based with no initial cost to the state. IaaSnow. PaaS / DaaS / STaaS next. SaaS third. Up to 70% lower cost than current rates. Details at: http://www.servicecatalog.dts.ca.gov/services/cloud/calcloud/overview.html
  • 12. Considerations -moving forward Create a vision / policy / strategy / roadmap Establish governance Lead the organizational change Select a partner Think big. Start small.
  • 13. Range of offerings –our suite of offerings give us many ways to implement your strategy IaaS/ PaaS/ SaaS Private / Community / Hybrid / Public You build and manage / IBM build and manage Open standards Enterprise class –our offerings include 99.95% SLAs with disaster recovery for critical applications Control –our offerings can give you extensive control of your service Expertise–over 100,000 advisors on cloud worldwide Consulting Services IBM