Yakovoice
- 1. Yakovoice A Product of Hex Wireless Pvt. Ltd.
- 2. Do you know about Yakovoice.com Cloud Telephony ? • Yakovoice Cloud Telephony has been in the business since last 5 years and is the leader in many emerging markets. • The parent company is Hex Wireless Pvt. Ltd. which is located in Vadodara, Gujarat. • Yakovoice's products and services are actively adopted by more than 1 million users and is one of the largest providers of such services.
- 3. 5 Great reasons for choosing Yakovoice • Cost-effectiveness –Most affordable service as compared to other IVR platforms. No need to invest in expensive infrastructure. • Easy to manage – Cloud services providers take care of any glitches. • Reliability – Best service quality and after sales services as well. • Easy to implement and use – Everyone can understand and implement the service. • Greater accessibility – Easily accessible by all the admins.
- 4. How Yakovoice Works ? • The main advantage of hosted IVR for small and large organisation is to save a lot of time and money. Answering a phone call consumes lot of time and effort; moreover every call may not deserve the similar kind of attention. • Intelligent routing can enable filtering the call and route it to desired person without wasting time • 3 steps you need to follow !!
- 5. Step 1: Welcome Menu • Once a call received on IVR number, your customers are greeted with a predefined welcome message of your choice. • Welcome message will tell the customers to choose extension of their choice. • An extension can be a mobile phone, landline phone or even voice mail. • In case customer does not choose any extension and simply disconnects the call, you can still view the missed calls in your MIS.
- 6. Step 2: Configure Extensions • You customers can speak to the concerned person by pressing the desired extension. • In order to make this system more versatile, you can configure parallel extensions to route simultaneous call to all the sales persons. • Call will automatically mature once the first person picks up his phone. Round-robin and sequential routing is also possible. • Customers can also leave a voicemail in case no one answers to their call.
- 7. Step 3: Logging and Reporting • The biggest advantage of hosted IVR is its capability to log and report all the events. • In conventional scenario, we are unable to track all important sales call maturing on sales representative’s mobile phone. • In hosted IVR solution, you will never miss a call. Every call will either land on mobile phone, landline, voicemail or will be logged in missed call entry. • Complete MIS is available for download with few clicks.
- 8. Features of Yakovoice • Professional Look - Greet your customers with a professionally recorded welcome message. Build an image of a large company. • Virtual Extensions - Configure your extensions on any mobile number. Now your Sales extension will be reachable even while your sales force are on move. • Web Based Controls - Easy to use, user friendly web based interface allows you to configure and monitor your inbound traffic in few mouse clicks. • Intelligent Routing - Route your incoming call as per your working hours. Routing schemes like Round-Robin, Sequential and Parallel etc are also possible.
- 9. Advantages of Yakovoice • Out IVR solution comes with a wide range of features and benefits. • Our products are developed by state of art technology in order to deliver a world class platform to fulfil all your business needs. • Our IVR solution comes with Toll Free IVR number on hosted IVR platform. • Out hosted IVR solution has a pan India coverage.
- 10. Advantages of Yakovoice • Features at a Glance - Number Choice Welcome Message Multiple Extensions Music on Hold Call Forwarding SMS Notification Voice Mail Instant routing • Business Advantage - IVR Online provides a professional phone service also known as hosted IVR solutions for your business. • Our online hosted IVR facility takes away your all burdens of buying expensive hardware and software. Our easy to use hosted IVR solution does not require any software skills to configure your hosted epabx. • We have provided hosted IVR services to a large number of business entities across India.
- 11. • Give your business a new dimension by automating your inbound voice call process through our dynamic hosted IVR solution. Never miss any important lead for your business. • Our smart call logger provides you A to Z MIS summary of your day to day activity with only few mouse clicks • Contact Us - 02656708585 • Visit Us - http://yakovoice.com • Follow Us - https://twitter.com/yakovoice1