Yokoten: sharing the good
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This document presents a model for yokoten, which is the transfer of something worthwhile from one process or area to another. The model involves 6 steps: 1) Select what to transfer, 2) Prepare a plan for the transfer, 3) Recreate the process in the new area, 4) Observe the recreated process, 5) Update based on observations, and 6) Train those affected by the changes. The goal is to effectively share good practices between processes.
Yokoten: sharing the good
- 1. Yokoten: sharing the good the model
- 2. Created by Tom Curtis 2011 Blog: www.onimproving.blogspot.com Presentations: on www.slideshare.net/onimproving Email: ideamerchants@gmail.com Twitter: @onimproving
- 3. Yokoten Yokoten is the transfer of something worthwhile for one process or area to another. What follows is a simple high level model to help us do this.
- 4. Select Prepare The Recreate Observe Model Update Train
- 5. Select Choose what it is that we want to spread from one process or department to another.
- 6. Prepare Make a plan of how the attributes will be transferred to the new area and make preparations. Involve those who will be affected.
- 7. Recreate Execute the plan and put the changes in place in the new area and begin use. Involve those who will be affected.
- 8. Observe Watch carefully the recreated process to ensure it is working correctly. Note adjustments that should be made.
- 9. Update Make any corrections found while observing and rerun the updated process.
- 10. Train Instruct and practice and engrain the new with those who are affected (but were not involved in the transfer) by the changes made. Ensure alignment.