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The Zen of Consulting
 Eva Kaniasty
 Red Pill UX
 @kaniasty
 UPA International 2012, Las Vegas
 June 2012




                        The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012   1
9 Lessons in 50 minutes




        The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012   2
1


    Money does not mean what
    you think it means.




                                                                         3
            The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
1




    Audience:
    Have you ever felt that you were asking
    for too much money during salary or
    contract negotiations?


                                                                             4
                The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
1




    Money                    =   Cost
    Money                    =   Value
    Money                    =   Skin in the Game
    Money
    * Also... Time = Money
                             =   Success
                                                                                          5
                             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
2


    Time can fly. You can’t.




                                                                          6
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
2




    Audience:
    Do you regularly work more than an 8
    hour day, or work during off-hours or on
    the weekend?


                                                                            7
               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
2




    Work less/Focus more
    Kill the meeting
    Make them wait*
    * & avoid disappointment




                                                                                            8
                               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
3


    Promises are like babies:
    easy to make, hard to deliver.




                                                                          9
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
3




    Audience:
    Have you ever underestimated the time a
    project would take, and ended up either
    working late to finish, or blew a deadline?


                                                                             10
                The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
3




    Underpromise*
    Prepare for the Worst
    Reduce the Scope
    * But don’t under-sell yourself




                                                                                            11
                               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
4


    Are you experienced?




                                                                         12
            The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
4




    Audience:
    Have you ever felt you didn’t have enough
    experience or ability to get a job or a
    project?


                                                                            13
               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
4




    Industry Experience
    Technical Experience
    Domain Experience
    Expertise
    * Greasing the wheels also helps




                                                                                           14
                              The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
5


    You might not like flies, but
    honey is still tasty




                                                                          15
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
5




    Audience:
    Have you ever thought that a co-worker or
    boss was completely wrong-headed in
    their opinion?


                                                                            16
               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
5




    The Royal We
    Give Credit
    Adapt
    * & follow the leader




                                                                                         17
                            The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
6




                                                                 18
    The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
7


    You’re not the boss of me.




                                                                          19
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
7




    Audience:
    How many of you have a boss? How many
    of you love your boss? Does your boss
    have a boss?


                                                                           20
              The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
7




    Your boss has a boss who
    has a boss who has a boss...
    Leaders follow too
    * And...wishes are not horses




                                                                                            21
                               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
8


    Don’t throw the horse in the
    pool.




                                                                          22
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
8




    Audience:
    Do you think most companies should
    follow a user-centered design process?



                                                                            23
               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
8




    Relationship is #1
    Be Patient, Grasshopper
    * & always love puppies




                                                                                           24
                              The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
9


    Puppy killers are awful
    people.




                                                                          25
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
9




    Audience:
    Did you kill any puppies today?




                                                                             26
                The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
9




    In a year you won’t give a sh*t
    Move On
    * Be Zen




                                                                            27
               The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
10


     You are your work. You are
     not your work.




                                                                          28
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
10




     Audience:
     How many of you love your job? Hate it?
     Has work ever made you depressed or
     angry?


                                                                             29
                The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
10




 Be Passionate
 Be Zen
 * Be surprised




                                                                               30
                  The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
6


    Bonus: Always put lipstick on
    your favorite pig.




                                                                          31
             The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
What is the sound of one
hand clapping?
    Eva Kaniasty
    Red Pill UX
    @kaniasty
    UPA International 2012, Las Vegas
    June 2012




                   The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012   32

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Zen of Consulting

  • 1. The Zen of Consulting Eva Kaniasty Red Pill UX @kaniasty UPA International 2012, Las Vegas June 2012 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012 1
  • 2. 9 Lessons in 50 minutes The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012 2
  • 3. 1 Money does not mean what you think it means. 3 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 4. 1 Audience: Have you ever felt that you were asking for too much money during salary or contract negotiations? 4 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 5. 1 Money = Cost Money = Value Money = Skin in the Game Money * Also... Time = Money = Success 5 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 6. 2 Time can fly. You can’t. 6 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 7. 2 Audience: Do you regularly work more than an 8 hour day, or work during off-hours or on the weekend? 7 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 8. 2 Work less/Focus more Kill the meeting Make them wait* * & avoid disappointment 8 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 9. 3 Promises are like babies: easy to make, hard to deliver. 9 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 10. 3 Audience: Have you ever underestimated the time a project would take, and ended up either working late to finish, or blew a deadline? 10 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 11. 3 Underpromise* Prepare for the Worst Reduce the Scope * But don’t under-sell yourself 11 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 12. 4 Are you experienced? 12 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 13. 4 Audience: Have you ever felt you didn’t have enough experience or ability to get a job or a project? 13 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 14. 4 Industry Experience Technical Experience Domain Experience Expertise * Greasing the wheels also helps 14 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 15. 5 You might not like flies, but honey is still tasty 15 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 16. 5 Audience: Have you ever thought that a co-worker or boss was completely wrong-headed in their opinion? 16 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 17. 5 The Royal We Give Credit Adapt * & follow the leader 17 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 18. 6 18 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 19. 7 You’re not the boss of me. 19 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 20. 7 Audience: How many of you have a boss? How many of you love your boss? Does your boss have a boss? 20 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 21. 7 Your boss has a boss who has a boss who has a boss... Leaders follow too * And...wishes are not horses 21 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 22. 8 Don’t throw the horse in the pool. 22 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 23. 8 Audience: Do you think most companies should follow a user-centered design process? 23 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 24. 8 Relationship is #1 Be Patient, Grasshopper * & always love puppies 24 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 25. 9 Puppy killers are awful people. 25 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 26. 9 Audience: Did you kill any puppies today? 26 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 27. 9 In a year you won’t give a sh*t Move On * Be Zen 27 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 28. 10 You are your work. You are not your work. 28 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 29. 10 Audience: How many of you love your job? Hate it? Has work ever made you depressed or angry? 29 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 30. 10 Be Passionate Be Zen * Be surprised 30 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 31. 6 Bonus: Always put lipstick on your favorite pig. 31 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012
  • 32. What is the sound of one hand clapping? Eva Kaniasty Red Pill UX @kaniasty UPA International 2012, Las Vegas June 2012 The Zen of Consulting, Eva Kaniasty/Red Pill UX, June 2012 32

Editor's Notes