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NAZMUL HASAN
BF0703037
FINAL REPORT OF THE TRAINING
AT JUTTA SDN BHD
SUBMISSION DATE:
22 MARCH, 2019
Faculty of Computing and Creative Technology (FACT)
Letter of Transmittal
March 15, 2019
WAN AZILA W ABDULLAH
Industrial Training Coordinator
Faculty of Computing and Creative Technology (FACT)
Geomatika University College
Subject: Letter of Transmittal
Dear madam:
I am pleased to submit the Internship Report that you had asked. I have been working as an Intern
at ‘Jutta Sdn Bhd’ this semester as a part of our course.
This report contains my experience in the company. It is my immense pleasure in presenting you
this report based on my observation and experience during my internship period, starting from
December 15, 2018 to March 22, 2019(14 weeks). During this period, I worked under the
supervision of Mohammad Imam Uddin, Senior Official Clerk, Jutta Sdn Bhd.
I hope that the report will reflect my learning during the internship program and you will find it in
order.
Sincerely yours,
Nazmul Hasan
Id: BF0703037
10th Semester
Faculty of Computing and Creative Technology (FACT)
Geomatika University College
Letter of Endorsement
To Whom It May Concern
Subject: Approval of the Report
This letter is to certify that, all the information mentioned in this document is true and not
confidential to the company. The projects mentioned here have had successful involvement of
Nazmul Hasan, BF0703037, Faculty of Computing and Creative Technology, Geomatika
University College.
I wish her all the best and hope that she will lead a successful career.
Internship Supervisors
Mohammad Imam Uddin
Senior Official Clerk
Jutta Sdn Bhd
Acknowledgement
First of all, I am grateful to The Intern Placement (Guc) for successfully arranging the
internship program for us. I also thank Jutta Trading Sdn Bhd for recruit me as an intern and
creating such a wonderful environment for learning both soft and hard skills.
I am really fortunate that, I had the kind association as well as supervision of Jutta’s honorable
Chief Officer, Alamgir Ismal. His exemplary guidance, constant encouragement, and careful
monitoring throughout the internship are so great that, even my most profound gratitude is not
enough.
I would also like to thank my supervisor Md. Imam Uddin, Senior Official Clerk of Jutta, for his
care and support.
I want to thank CEO Sir for teaching us Malay Language. It really took me to backward while I
came first time in Malaysia.
I also take this opportunity to express a deep sense of gratitude to all the employees of Jutta Trading
Sdn Bhd for presenting us such amazing experience. They are all really wonderful people, and I
will never forget these days of mine.
Contents
1 Introduction ....................................................................................................................................6
1.1 Preamble..................................................................................................................................6
1.2 Objective..................................................................................................................................7
1.3 Methodology ............................................................................................................................7
1.4 Scope .......................................................................................................................................8
2 Organization Profile .........................................................................................................................9
2.1 About Jutta Sdn Bhd..................................................................................................................9
2.2 Rules and Regulations................................................................................................................9
2.2.1 Dress Code.............................................................................................................................9
2.2.2 Office Schedule ....................................................................................................................10
2.3 Facilities for Employees ...........................................................................................................10
2.4 Technologies...........................................................................................................................10
3 Description of work........................................................................................................................11
3.1 Problem and Solving................................................................................................................13
3.2 Self-reflection .........................................................................................................................13
3.3 Relevancy of the exposure and work to the field of ...................................................................14
3.4 Usefulness of industrial training...............................................................................................15
3.5 Computer Skills.......................................................................................................................15
3.6 Apply managerial terms...........................................................................................................16
3.7 Decision Making Ability ........................................................................................................16
3.8 Management skill....................................................................................................................16
3.9 Communication Skill................................................................................................................17
3.10 Interpersonal skills.................................................................................................................17
3.11 Learn from mistake................................................................................................................18
3.12 Recommendation..................................................................................................................18
4 Conclusion.....................................................................................................................................19
1 Introduction
1.1 Preamble
Internship is a job training offered by an organization to give students exposure to the working
environment and technologies. It is the most effective way for students to gain work experience
before graduation. It presents a direct and practical experience to the students outside of the normal
classroom setting. Here students sharpen their skills and gain practical proficiency.
Internship program is not only necessary but also a complementary part of the Computer
Engineering course of Faculty of Computing and Creative Technology (FACT). The main purpose
of internship program is to get the students exposed to the job market. It offers a chance to the
students to relate their theoretical knowledge to the real world.
Guc always emphasizes on industry orientation in the academic learning. For this purpose, very
often, people from industries are invited to Guc to talk about their companies and practices. Guc
also includes some technical courses conducted entirely by them.
I feel really proud for being a student of Guc, and grateful for sending me to Jutta Sdn Bhd for
internship. I entered into Jutta with a heart full of hope. And now, standing near the end of
internship, I must admit that- the experience there is so amazing that it exceeds my expectation.
1.2 Objective
This report is the product of five months long internship program conducted at Jutta Sdn
Bhd, and is prepared as a requirement for the completion o course under the Bcs program at (Fact),
Guc.
More specifically, the report aims to present an overall description of my internship experience at
this company. It will describe the jobs performed in the organization, as well as the findings, and
professional and personal skills developed working in this IT company.
1.3 Methodology
Most of the information about the company is either collected from the company website
or publicly available articles and documents of the company. Information about company’s culture
and environment are collected through direct observation, experience and involvement. Some
information here is collected through discussion with the employees.
Information of the projects I worked in contains only publicly available data; collected from
project website and documents.
1.4 Scope
In the document, a brief description of Jutta is integrated, so that the readers can get
a clear overview about the organization. But there are some contents excluded from this
report due to the privacy issue of the organization.
This document also discusses about the tasks performed by me during the internship period.
Developed skills, experiences and achievements are described here too. But again, details of
the projects could not be disclosed here due to confidential issues.
1.5 Report Organization
The next chapter will include a short description of Jutta working environment,
technologies, products and services. In the third chapter I will present my activities and
project involvements at the company. I will also provide an overview of the technologies and
tools I worked with. There is a list of skills as well, obtained during my internship.
2 Organization Profile
2.1 About Jutta Sdn Bhd
Jutta Sdn Bhd is a Trading company which provides full-cycle input and output data,
system integration services, Data Integration, and custom application development. Jutta also
performs consultancy services using special software.
2.2 Rules and Regulations
There are always some specific rules in organizations and these rules keep the
organization and its members in an alignment. Rules and regulations are actually the virtual
boundaries of an organization. Jutta believes in self responsibility of its employees.
2.2.1 Dress Code
There is strict dress code in Jutta. Employees are have to represent themselves at office
in formal attire.
2.2.2 Office Schedule
The office time is flexible. Though office starts at 9 am, it is all right if you come before
10 am. But getting into office after that will result a late entry. Although the main focus is how
much time you are staying at office, and the time is 40 hours a week.
2.3 Facilities for Employees
In every organization, especiall in IT companies, job satisfaction of employees is very
important to maximize the productivity. Jutta understands it well.
2.4 Technologies
Jutta mainly works with following technologies –
 Javascript, JQuery, Backbone.js.
 C, C++, FORTRAN.
 Microsoft SharePoint Development.
 Microsoft SQL Server, POSTGRESQL, MYSQL, MS Access.
 Business intelligence - SSIS, SSRS, SSAS.
 PHP,My Sql.
 Microsoft Office Automation.
3 Description of work
I have started my internship on Monday 17 of December at Jutta. I have always been
attracted to work in company and throughout this internship I get a chance to accomplish my
desire which was to identify more and get tangible experience about using computer science
in such a field.
I started my job under IT department as an Web developer. Within this organization
there are more three different divisions which are marketing, finance and last but not least is
management department however these departments are integrating with one another closely
so they can be more efficient and productive.
On the first day of work my manager introduces me to the co-worker and we had an
interview on the organization. I was really fascinated about the work and love the
organization environment since it was really welcoming. Essentially my job had been divided
into two diverse places.
On the first week I have been remaining at the workplace all the time since my manager
asked me to categorize the related information about our department and become more
acquainted with the work. During this week my manager provided me some beneficial
information about activities and requested me to read that information.
In fact my job was to monitoring data, simply develop their website . After becoming
familiar with the job and office then my supervisor took me to the Administrative Affairs
show me different department of the management and about the legal procedures. And my
manager gave me a book about the law and regulation of the computer science and asked me
to read it and become more familiar with the process as soon as possible.
Mostly my job was inserting data in their system. During this period I had learned
many things regarding created the code numbers for each worker, and evaluation the agent
and was about arranging a categorize list.
I had arranged a classify list for worker with their information which was truly useful
for me to evaluate their association toward our organization. In the other hand, I had prepared
information on this field, became easier by referring to the files. This system aided me to
evaluate company and understand about the organization more and find out that which more
information about the staff and worker to be easy communicate with them.
During this three and half months period I went to the office almost every other day
and in the first few times the place and situation was a bit complicated for me but as
the time pass by I got used to the circumstances and became familiar with the department
and procedure within the administrative affairs and I found out that very enjoyable job.
Mostly I was in my office for doing this job I learned many things such as to change
the way of data entering and sorting by using Microsoft excel rather than traditional data
sorting by using papers and my supervisor assigned to me to list all the worker salary to
different sheet than I have created a marking schedule schema. So, I have started to
enter data to the marking schedule scheme of the all levels.
3.1 Problem and Solving
Actually in the fifth week form my internship I faced one problem when they assigned
me for data storing but I did mistake during the entering worker location so, my supervisor
instance me to solving this problem then, I stated to solve this problem where i did this.Then
i realize i input data on wrong place.I had to re correct again.
3.2 Self-reflection
I was self-motivated in this company and I was so happy to work Jutta. I was really
curious to acquire about this job, so I was gain this knowledge beside the things they were
teaching us. I was trying to search on the internet to increase my knowledge about this
business. The industrial training program was useful for me because I could practice the
major studies and courses in computer field. This experience provides me the opportunity to
understand how I should use the university courses in the future career.
3.3 Relevancy of the exposure and work to the field of
Office time
I would like to say that I was happy to work in this Company that brought me a new
and interesting experience in new working environment. It was a good experience for me to
meet good supervisor and taught me at this industry. I have learnt a lot thing especially at
computer field under guidance of awesome supervisor Imam Uddin.
3.4 Usefulness of industrial training
During this industrial training program I got great opportunity to find my favorite
job which I was searching in computer field. I didn't know anything about this job before
joining this company except the knowledge of computer terms and theories. This job was
like an experiment for me to make clear everything I have learned in academic terms, to
test it in reality and see the consequences, which developed and improved my functional
and soft skills in several aspects. Some of them are as follow.
3.5 Computer Skills
Undergone training at Jutta gave me an opportunity to use quite a few of new
softwares. I learnt how to work with business intelligence, xampp. Additionally I improved
my skill in working with Microsoft office, excel sheet and PowerPoint. I also learned
using the company internal network to share or transfer information and data. My typing
speeds also have been improved.
3.6 Apply managerial terms
During this three month of industrial training I could get the chance to close the
theories which I have learned in the university to the reality in the world. I was really
curious to acquire about this job, so I was gain this knowledge beside the things they were
teaching us I was trying to search on the internet to increase my knowledge about this
business. The industrial training program was useful for me because I could practice the
major studies and courses in computer field. This experience provides me the opportunity
to understand how I should use the university courses in the future career.
3.7 Decision Making Ability
During the training I have being given opportunities to make some decision that related to
my task. Although it is just a minor decision, however it gives me motivation to perform the
entire task successfully.
3.8 Management skill
Through working with internal staff including managers and employee, I could grow
my management skills. By observing the manager's activities in the working environment
and how they involve in decision-making process as well as leading low-level employee and
monitoring with their performance, I can see this capability in myself. Moreover, I want to
add that the university learnt management in theory but at work place I could gain the
management skills practically which is considered very important for my future career.
3.9 Communication Skill
During this internship program I became able to improve my communication skill
specially collaborating with several kinds of people which had diverse kind of opinion. The
purpose of communication is to get your message across to others clearly and
unambiguously. During the training, I improved my communication skill by working with
different aged employees; high and low level staff, collaborating with different departments,
and coordinating. This skill is definitely important for me to work and deal with different
people in early future. It can help me to create better impression about myself and overcome
basic complexities, which I may face in certain tasks in life.
3.10 Interpersonal skills
The training has improved my ability in interacting with other people such as peers
and superior. It is fun to deal with this people, especially when they were willing to help and
explain to me about thing that I didn't understand. The significant experience I have learned
is to meet my business manager, operation manager and senior managers to debate about the
management. I was seeking to gain knowledge, so I have attended few conferences. I also
asked my supervisor to introduce me the most useful data and sources to get better
understanding of the management and he gave me some useful sources and book which
was really helpful for me.
3.11 Learn from mistake
This was the great skills I have learned during this internship program which is learn
from mistake and admit to avoid in future. Experience is the name that we give to our
mistakes, so we have to learn from our experience. My supervisor told me that there are two
kind of people in the world first the people who must try something and then learn from the
result which is experience but there is another types of people who study and read about
others people experience and learn from their mistake and avoid those mistakes that they
made. However the most important issue is that you should learn to use your experience to
avoid future problem and become successful otherwise if you try the same thing and expect
different result means that you are stupid person and you are not going to be successful.
3.12 Recommendation
In this part I would like to mention some issues that I think can benefit the organization
to enlarge their business and reach their vision statement in future.
The Jutta Sdn Bhd is a good company in terms of data services however in my opinion they
have built a good reputation and made a good effort in past few years but now is the time to
move on and go to the next level of the business and expand their business to other countries.
4 Conclusion
This industrial training program was great occasion for me to discover my favored job
and my future career. Working form my career and learn to use many concepts that I studied
at the University courses. It was a great experience for me to realize the difference among
the theories and realities and learn about the worth of theory that I have learned at the
university on the actual world and how can I use them intelligently to be more successful
rather than other people. I did my industrial attachment for the period of 14 weeks from 15
dec- 22 march at this company. During this period, I learned a lot about using office
management system and how to classify and sort data in an organization. I found out how
different departments in an organization are correlated and work together.
Being as an intern employee, I have worked with manger director and employees team
members who they helped me immensely to achieve different skills such as computer,
teamwork, and interpersonal skills. In my point of view the industrial training is really useful
for student and I would like to make a recommendation here at the end of my report to the
Geomatika University College, which is putting the industrial training at the end of the
course.

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Internship report Nazmul hasan

  • 1. NAZMUL HASAN BF0703037 FINAL REPORT OF THE TRAINING AT JUTTA SDN BHD SUBMISSION DATE: 22 MARCH, 2019 Faculty of Computing and Creative Technology (FACT)
  • 2. Letter of Transmittal March 15, 2019 WAN AZILA W ABDULLAH Industrial Training Coordinator Faculty of Computing and Creative Technology (FACT) Geomatika University College Subject: Letter of Transmittal Dear madam: I am pleased to submit the Internship Report that you had asked. I have been working as an Intern at ‘Jutta Sdn Bhd’ this semester as a part of our course. This report contains my experience in the company. It is my immense pleasure in presenting you this report based on my observation and experience during my internship period, starting from December 15, 2018 to March 22, 2019(14 weeks). During this period, I worked under the supervision of Mohammad Imam Uddin, Senior Official Clerk, Jutta Sdn Bhd. I hope that the report will reflect my learning during the internship program and you will find it in order. Sincerely yours, Nazmul Hasan Id: BF0703037 10th Semester Faculty of Computing and Creative Technology (FACT) Geomatika University College
  • 3. Letter of Endorsement To Whom It May Concern Subject: Approval of the Report This letter is to certify that, all the information mentioned in this document is true and not confidential to the company. The projects mentioned here have had successful involvement of Nazmul Hasan, BF0703037, Faculty of Computing and Creative Technology, Geomatika University College. I wish her all the best and hope that she will lead a successful career. Internship Supervisors Mohammad Imam Uddin Senior Official Clerk Jutta Sdn Bhd
  • 4. Acknowledgement First of all, I am grateful to The Intern Placement (Guc) for successfully arranging the internship program for us. I also thank Jutta Trading Sdn Bhd for recruit me as an intern and creating such a wonderful environment for learning both soft and hard skills. I am really fortunate that, I had the kind association as well as supervision of Jutta’s honorable Chief Officer, Alamgir Ismal. His exemplary guidance, constant encouragement, and careful monitoring throughout the internship are so great that, even my most profound gratitude is not enough. I would also like to thank my supervisor Md. Imam Uddin, Senior Official Clerk of Jutta, for his care and support. I want to thank CEO Sir for teaching us Malay Language. It really took me to backward while I came first time in Malaysia. I also take this opportunity to express a deep sense of gratitude to all the employees of Jutta Trading Sdn Bhd for presenting us such amazing experience. They are all really wonderful people, and I will never forget these days of mine.
  • 5. Contents 1 Introduction ....................................................................................................................................6 1.1 Preamble..................................................................................................................................6 1.2 Objective..................................................................................................................................7 1.3 Methodology ............................................................................................................................7 1.4 Scope .......................................................................................................................................8 2 Organization Profile .........................................................................................................................9 2.1 About Jutta Sdn Bhd..................................................................................................................9 2.2 Rules and Regulations................................................................................................................9 2.2.1 Dress Code.............................................................................................................................9 2.2.2 Office Schedule ....................................................................................................................10 2.3 Facilities for Employees ...........................................................................................................10 2.4 Technologies...........................................................................................................................10 3 Description of work........................................................................................................................11 3.1 Problem and Solving................................................................................................................13 3.2 Self-reflection .........................................................................................................................13 3.3 Relevancy of the exposure and work to the field of ...................................................................14 3.4 Usefulness of industrial training...............................................................................................15 3.5 Computer Skills.......................................................................................................................15 3.6 Apply managerial terms...........................................................................................................16 3.7 Decision Making Ability ........................................................................................................16 3.8 Management skill....................................................................................................................16 3.9 Communication Skill................................................................................................................17 3.10 Interpersonal skills.................................................................................................................17 3.11 Learn from mistake................................................................................................................18 3.12 Recommendation..................................................................................................................18 4 Conclusion.....................................................................................................................................19
  • 6. 1 Introduction 1.1 Preamble Internship is a job training offered by an organization to give students exposure to the working environment and technologies. It is the most effective way for students to gain work experience before graduation. It presents a direct and practical experience to the students outside of the normal classroom setting. Here students sharpen their skills and gain practical proficiency. Internship program is not only necessary but also a complementary part of the Computer Engineering course of Faculty of Computing and Creative Technology (FACT). The main purpose of internship program is to get the students exposed to the job market. It offers a chance to the students to relate their theoretical knowledge to the real world. Guc always emphasizes on industry orientation in the academic learning. For this purpose, very often, people from industries are invited to Guc to talk about their companies and practices. Guc also includes some technical courses conducted entirely by them. I feel really proud for being a student of Guc, and grateful for sending me to Jutta Sdn Bhd for internship. I entered into Jutta with a heart full of hope. And now, standing near the end of internship, I must admit that- the experience there is so amazing that it exceeds my expectation.
  • 7. 1.2 Objective This report is the product of five months long internship program conducted at Jutta Sdn Bhd, and is prepared as a requirement for the completion o course under the Bcs program at (Fact), Guc. More specifically, the report aims to present an overall description of my internship experience at this company. It will describe the jobs performed in the organization, as well as the findings, and professional and personal skills developed working in this IT company. 1.3 Methodology Most of the information about the company is either collected from the company website or publicly available articles and documents of the company. Information about company’s culture and environment are collected through direct observation, experience and involvement. Some information here is collected through discussion with the employees. Information of the projects I worked in contains only publicly available data; collected from project website and documents.
  • 8. 1.4 Scope In the document, a brief description of Jutta is integrated, so that the readers can get a clear overview about the organization. But there are some contents excluded from this report due to the privacy issue of the organization. This document also discusses about the tasks performed by me during the internship period. Developed skills, experiences and achievements are described here too. But again, details of the projects could not be disclosed here due to confidential issues. 1.5 Report Organization The next chapter will include a short description of Jutta working environment, technologies, products and services. In the third chapter I will present my activities and project involvements at the company. I will also provide an overview of the technologies and tools I worked with. There is a list of skills as well, obtained during my internship.
  • 9. 2 Organization Profile 2.1 About Jutta Sdn Bhd Jutta Sdn Bhd is a Trading company which provides full-cycle input and output data, system integration services, Data Integration, and custom application development. Jutta also performs consultancy services using special software. 2.2 Rules and Regulations There are always some specific rules in organizations and these rules keep the organization and its members in an alignment. Rules and regulations are actually the virtual boundaries of an organization. Jutta believes in self responsibility of its employees. 2.2.1 Dress Code There is strict dress code in Jutta. Employees are have to represent themselves at office in formal attire.
  • 10. 2.2.2 Office Schedule The office time is flexible. Though office starts at 9 am, it is all right if you come before 10 am. But getting into office after that will result a late entry. Although the main focus is how much time you are staying at office, and the time is 40 hours a week. 2.3 Facilities for Employees In every organization, especiall in IT companies, job satisfaction of employees is very important to maximize the productivity. Jutta understands it well. 2.4 Technologies Jutta mainly works with following technologies –  Javascript, JQuery, Backbone.js.  C, C++, FORTRAN.  Microsoft SharePoint Development.  Microsoft SQL Server, POSTGRESQL, MYSQL, MS Access.  Business intelligence - SSIS, SSRS, SSAS.  PHP,My Sql.  Microsoft Office Automation.
  • 11. 3 Description of work I have started my internship on Monday 17 of December at Jutta. I have always been attracted to work in company and throughout this internship I get a chance to accomplish my desire which was to identify more and get tangible experience about using computer science in such a field. I started my job under IT department as an Web developer. Within this organization there are more three different divisions which are marketing, finance and last but not least is management department however these departments are integrating with one another closely so they can be more efficient and productive. On the first day of work my manager introduces me to the co-worker and we had an interview on the organization. I was really fascinated about the work and love the organization environment since it was really welcoming. Essentially my job had been divided into two diverse places. On the first week I have been remaining at the workplace all the time since my manager asked me to categorize the related information about our department and become more acquainted with the work. During this week my manager provided me some beneficial information about activities and requested me to read that information. In fact my job was to monitoring data, simply develop their website . After becoming familiar with the job and office then my supervisor took me to the Administrative Affairs show me different department of the management and about the legal procedures. And my manager gave me a book about the law and regulation of the computer science and asked me to read it and become more familiar with the process as soon as possible.
  • 12. Mostly my job was inserting data in their system. During this period I had learned many things regarding created the code numbers for each worker, and evaluation the agent and was about arranging a categorize list. I had arranged a classify list for worker with their information which was truly useful for me to evaluate their association toward our organization. In the other hand, I had prepared information on this field, became easier by referring to the files. This system aided me to evaluate company and understand about the organization more and find out that which more information about the staff and worker to be easy communicate with them. During this three and half months period I went to the office almost every other day and in the first few times the place and situation was a bit complicated for me but as the time pass by I got used to the circumstances and became familiar with the department and procedure within the administrative affairs and I found out that very enjoyable job. Mostly I was in my office for doing this job I learned many things such as to change the way of data entering and sorting by using Microsoft excel rather than traditional data sorting by using papers and my supervisor assigned to me to list all the worker salary to different sheet than I have created a marking schedule schema. So, I have started to enter data to the marking schedule scheme of the all levels.
  • 13. 3.1 Problem and Solving Actually in the fifth week form my internship I faced one problem when they assigned me for data storing but I did mistake during the entering worker location so, my supervisor instance me to solving this problem then, I stated to solve this problem where i did this.Then i realize i input data on wrong place.I had to re correct again. 3.2 Self-reflection I was self-motivated in this company and I was so happy to work Jutta. I was really curious to acquire about this job, so I was gain this knowledge beside the things they were teaching us. I was trying to search on the internet to increase my knowledge about this business. The industrial training program was useful for me because I could practice the major studies and courses in computer field. This experience provides me the opportunity to understand how I should use the university courses in the future career.
  • 14. 3.3 Relevancy of the exposure and work to the field of Office time
  • 15. I would like to say that I was happy to work in this Company that brought me a new and interesting experience in new working environment. It was a good experience for me to meet good supervisor and taught me at this industry. I have learnt a lot thing especially at computer field under guidance of awesome supervisor Imam Uddin. 3.4 Usefulness of industrial training During this industrial training program I got great opportunity to find my favorite job which I was searching in computer field. I didn't know anything about this job before joining this company except the knowledge of computer terms and theories. This job was like an experiment for me to make clear everything I have learned in academic terms, to test it in reality and see the consequences, which developed and improved my functional and soft skills in several aspects. Some of them are as follow. 3.5 Computer Skills Undergone training at Jutta gave me an opportunity to use quite a few of new softwares. I learnt how to work with business intelligence, xampp. Additionally I improved my skill in working with Microsoft office, excel sheet and PowerPoint. I also learned using the company internal network to share or transfer information and data. My typing speeds also have been improved.
  • 16. 3.6 Apply managerial terms During this three month of industrial training I could get the chance to close the theories which I have learned in the university to the reality in the world. I was really curious to acquire about this job, so I was gain this knowledge beside the things they were teaching us I was trying to search on the internet to increase my knowledge about this business. The industrial training program was useful for me because I could practice the major studies and courses in computer field. This experience provides me the opportunity to understand how I should use the university courses in the future career. 3.7 Decision Making Ability During the training I have being given opportunities to make some decision that related to my task. Although it is just a minor decision, however it gives me motivation to perform the entire task successfully. 3.8 Management skill Through working with internal staff including managers and employee, I could grow my management skills. By observing the manager's activities in the working environment and how they involve in decision-making process as well as leading low-level employee and monitoring with their performance, I can see this capability in myself. Moreover, I want to add that the university learnt management in theory but at work place I could gain the management skills practically which is considered very important for my future career.
  • 17. 3.9 Communication Skill During this internship program I became able to improve my communication skill specially collaborating with several kinds of people which had diverse kind of opinion. The purpose of communication is to get your message across to others clearly and unambiguously. During the training, I improved my communication skill by working with different aged employees; high and low level staff, collaborating with different departments, and coordinating. This skill is definitely important for me to work and deal with different people in early future. It can help me to create better impression about myself and overcome basic complexities, which I may face in certain tasks in life. 3.10 Interpersonal skills The training has improved my ability in interacting with other people such as peers and superior. It is fun to deal with this people, especially when they were willing to help and explain to me about thing that I didn't understand. The significant experience I have learned is to meet my business manager, operation manager and senior managers to debate about the management. I was seeking to gain knowledge, so I have attended few conferences. I also asked my supervisor to introduce me the most useful data and sources to get better understanding of the management and he gave me some useful sources and book which was really helpful for me.
  • 18. 3.11 Learn from mistake This was the great skills I have learned during this internship program which is learn from mistake and admit to avoid in future. Experience is the name that we give to our mistakes, so we have to learn from our experience. My supervisor told me that there are two kind of people in the world first the people who must try something and then learn from the result which is experience but there is another types of people who study and read about others people experience and learn from their mistake and avoid those mistakes that they made. However the most important issue is that you should learn to use your experience to avoid future problem and become successful otherwise if you try the same thing and expect different result means that you are stupid person and you are not going to be successful. 3.12 Recommendation In this part I would like to mention some issues that I think can benefit the organization to enlarge their business and reach their vision statement in future. The Jutta Sdn Bhd is a good company in terms of data services however in my opinion they have built a good reputation and made a good effort in past few years but now is the time to move on and go to the next level of the business and expand their business to other countries.
  • 19. 4 Conclusion This industrial training program was great occasion for me to discover my favored job and my future career. Working form my career and learn to use many concepts that I studied at the University courses. It was a great experience for me to realize the difference among the theories and realities and learn about the worth of theory that I have learned at the university on the actual world and how can I use them intelligently to be more successful rather than other people. I did my industrial attachment for the period of 14 weeks from 15 dec- 22 march at this company. During this period, I learned a lot about using office management system and how to classify and sort data in an organization. I found out how different departments in an organization are correlated and work together. Being as an intern employee, I have worked with manger director and employees team members who they helped me immensely to achieve different skills such as computer, teamwork, and interpersonal skills. In my point of view the industrial training is really useful for student and I would like to make a recommendation here at the end of my report to the Geomatika University College, which is putting the industrial training at the end of the course.