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Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers relationship quality and brand equity. (2024). , Sreejesh.
In: Journal of Retailing and Consumer Services.
RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003673.

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    RePEc:ovr:docfra:2002.

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  28. Omni-channel management in the new retailing era: A systematic review and future research agenda. (2020). Cai, Ya-Jun.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:229:y:2020:i:c:s0925527320301195.

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  29. Store Closings and Retailer Profitability: A Contingency Perspective. (2020). Fay, Scott ; Feng, Cong.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:411-433.

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  30. Identifying omnichannel deal prone segments, their antecedents, and their consequences. (2020). Neslin, Scott A ; Valentini, Sara ; Montaguti, Elisa.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:96:y:2020:i:3:p:310-327.

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  31. The evolving role of hit and niche products in brick-and-mortar retail category assortment planning: A large-scale empirical investigation of U.S. consumer packaged goods. (2020). Hoskins, Jake D.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s096969892030566x.

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  32. Combining channels to make smart purchases: The role of webrooming and showrooming. (2020). Gurrea, Raquel ; Ors, Carlos ; Flavin, Carlos.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:52:y:2020:i:c:s0969698919300992.

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  33. From ambition to action: How to achieve integration in omni-channel?. (2020). Mirzabeiki, Vahid ; Saghiri, Soroosh Sam.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:110:y:2020:i:c:p:1-11.

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  34. Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment. (2020). Steinmann, Sascha ; Schramm-Klein, Hanna ; Wagner, Gerhard.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:107:y:2020:i:c:p:256-270.

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  35. Consumer Attitude and Reaction towards Personalised Pricing in the E-Commerce Sector. (2019). Victor, Vijay.
    In: GATR Journals.
    RePEc:gtr:gatrjs:jmmr220.

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  36. Investigating the influential factors of return channel loyalty in omni-channel retailing. (2019). Xu, Xun ; Jackson, Jonathan E.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:216:y:2019:i:c:p:118-132.

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  37. Best Performance Frontiers for Buy-Online-Pickup-in-Store order fulfilment. (2019). Muyldermans, Luc ; Zhang, Lina ; MacCarthy, Bart L.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:211:y:2019:i:c:p:251-264.

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  38. Optimal cross-channel return policy in dual-channel retailing systems. (2019). Radhi, Mohannad ; Zhang, Guoqing.
    In: International Journal of Production Economics.
    RePEc:eee:proeco:v:210:y:2019:i:c:p:184-198.

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  39. Multichannel integration quality: A systematic review and agenda for future research. (2019). Dwivedi, Yogesh K ; Kattiyapornpong, Uraiporn ; Taufique, Tasnim M ; Akter, Shahriar.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:49:y:2019:i:c:p:154-163.

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  40. A quantitative performance management framework for assessing omnichannel retail supply chains. (2019). Christopher, Martin ; Yumurtaca, Iak Zge ; Adivar, Burcu.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:48:y:2019:i:c:p:257-269.

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  41. The Effect of Cross-Channel Integration on Cost Efficiency. (2019). Tagashira, Takumi ; Minami, Chieko.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:47:y:2019:i:c:p:68-83.

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  42. Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model. (2019). Patil, Pushp ; Rana, Nripendra P ; Kizgin, Hatice ; Alalwan, Ali Abdallah ; Baabdullah, Abdullah M.
    In: International Journal of Information Management.
    RePEc:eee:ininma:v:44:y:2019:i:c:p:38-52.

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  43. Mobile banking use: A comparative study with Brazilian and U.S. participants. (2019). Hwang, Yujong ; Malaquias, Rodrigo F.
    In: International Journal of Information Management.
    RePEc:eee:ininma:v:44:y:2019:i:c:p:132-140.

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  44. Total Hockey Optimizes Omnichannel Facility Locations. (2018). Millstein, Mitchell A ; Campbell, James F.
    In: Interfaces.
    RePEc:inm:orinte:v:48:y:2018:i:4:p:340-356.

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  45. Measuring customers benefits of click and collect. (2018). Morvan, Thierry ; Mevel, Olivier ; Jara, Magali ; Vyt, Dany.
    In: Post-Print.
    RePEc:hal:journl:halshs-01806403.

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  46. The future of omnichannel retail: A four-stage Delphi study. (2018). von Briel, Frederik.
    In: Technological Forecasting and Social Change.
    RePEc:eee:tefoso:v:132:y:2018:i:c:p:217-229.

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  47. Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion. (2018). Popkowski Leszczyc, Peter ; Lin, Yuanfang ; Zhuang, Hejun.
    In: Journal of Retailing.
    RePEc:eee:jouret:v:94:y:2018:i:2:p:136-153.

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  48. A new approach to segmenting multichannel shoppers in Korea and the U.S.. (2018). Kim, Renee B ; Park, Joonyong.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:45:y:2018:i:c:p:163-178.

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  49. Knowledge Push Curve (KPC) in retailing: Evidence from patented innovations analysis affecting retailers competitiveness. (2018). Stylos, Nikolaos ; Pantano, Eleonora ; Priporas, Constantinos-Vasilios.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:44:y:2018:i:c:p:150-160.

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  50. Determinants of Retailers Cross-channel Integration: An Innovation Diffusion Perspective on Omni-channel Retailing. (2018). Li, LI ; Cao, Lanlan.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:44:y:2018:i:c:p:1-16.

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  51. Understanding the Omnichannel Customer Journey: Determinants of Interaction Choice. (2018). Maas, Peter ; Barwitz, Niklas.
    In: Journal of Interactive Marketing.
    RePEc:eee:joinma:v:43:y:2018:i:c:p:116-133.

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  52. Caractéristiques et limites du leadership en management de lexpérience client cross-canal : le cas des groupements dadhérents. (2017). Capo, Claire ; Jacob, Florence.
    In: Post-Print.
    RePEc:hal:journl:hal-02073116.

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  53. Competing in an omnichannel environment. e-tailers strategies and challenges. (2017). Chierici, Roberto ; Gavinelli, Laura ; Ceruti, Francesca ; Mazzucchelli, Alice.
    In: ESPERIENZE D'IMPRESA.
    RePEc:fan:eieiei:v:html10.3280/ei2017-001001.

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  54. Understanding omni-channel shopping value: A mixed-method study. (2017). Picot-Coupey, Karine ; Hur, Elodie ; Ackermann, Claire-Lise.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:314-330.

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  55. Now what? Evaluating the sales effects of introducing an online store. (2017). Rosengren, Sara ; Hernant, Mikael.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:305-313.

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  56. What factors determine e-satisfaction and consumer spending in e-commerce retailing?. (2017). Nisar, Tahir M ; Prabhakar, Guru.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:39:y:2017:i:c:p:135-144.

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  57. Assessing customers€™ perceived value of the online channel of multichannel retailers: A two country examination. (2015). Carlson, Jamie ; Ahrholdt, Dennis ; Oacass, Aron.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:27:y:2015:i:c:p:90-102.

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  58. An assessment of customers’ e-service quality perception, satisfaction and intention. (2010). Kirs, Peeter J ; Bagchi, Kallol K ; Udo, Godwin J.
    In: International Journal of Information Management.
    RePEc:eee:ininma:v:30:y:2010:i:6:p:481-492.

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