- 1. El Sector Comercio en la Economía Española; Confederación Española de Organizaciones Empresariales—CEOE: Madrid, Spain, 2019.
Paper not yet in RePEc: Add citation now
- Aaker D.A. Managing Brand Equity: Capitalizing on the Value of a Brand Name; Free Press: New York, NY, USA, 1991.
Paper not yet in RePEc: Add citation now
- Abubakara A.M.; Ilkan M.; Meshall Al-Tal R.; Kolawole Eluwole K. EWOM, revisit intention, destination trust and gender. J. Hosp. Tour. Manag. 2017, 31, 220-227.
Paper not yet in RePEc: Add citation now
- Ajzen I.; Fishbein M. Understanding Attitudes and Predicting Social Behavior; Englewood Cliffs: Prentice-Hall, NJ, USA, 1980.
Paper not yet in RePEc: Add citation now
Anselmsson J.; Burt S.; Tunca B. An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity. J. Retail. Consum. Serv. 2017, 38, 194-203.
Arcese G.; Flammini S.; Lucchetti M.C.; Martucci O. Evidence and experience of open sustainability innovation practices in the food sector. Sustainability 2015, 7, 8067-8090.
- Arnett D.B.; Laverie D.A.; Meiers A. Developing parsimonious retailer equity indexes using partial least squares analysis: A method and applications. J. Retail. 2003, 79, 161-170.
Paper not yet in RePEc: Add citation now
Atulkar S.; Kesari B. Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values. J. Retail. Consum. Serv. 2017, 39, 23-34.
- Bagozzi R.P.; Yi Y. On the evaluation of structural equation models. J. Acad. Mark. Sci. 1988, 16, 74-94.
Paper not yet in RePEc: Add citation now
- Bashir A.; Amir A. CSR Dimensions and Customer Satisfaction: The Mediating Role of Brand Image from the Perspective of the Hotel Industry. Eur. Online J. Nat. Soc. Sci. Proc. 2019, 8, 184.
Paper not yet in RePEc: Add citation now
- Belanger C.; Mount J.; Wilson M. Institutional image and retention. Tert. Educ. Manag. 2002, 8, 217-230.
Paper not yet in RePEc: Add citation now
Bergman M.M.; Bergman Z.; Berger L. An empirical exploration, typology, and definition of corporate sustainability. Sustainability 2017, 9.
- Bhat S.A.; Darzi M.A.; Bhat S.U. Sustainable Business Model in B2C Online Retailing: An Indian Consumer Perspective. Technological Innovations for Sustainability and Business Growth; IGI Global: Hershey, PA, USA, 2020; pp. 147-185.
Paper not yet in RePEc: Add citation now
- Bloemer J.; Odekerken-Schröder G. Store satisfaction and store loyalty explained by customer and store related factors. J. Consum. Satisf. Dissatisfaction Complain. Behav. 2002, 15, 68-80.
Paper not yet in RePEc: Add citation now
- Borges A.; Babin B.J.; Spielmann N. Gender orientation and retail atmosphere: Effects on value perception. Int. J. Retail. Distrib. Manag. 2013, 41, 498-511.
Paper not yet in RePEc: Add citation now
Brundtland G.H. Report of the World Commission on Environment and Development: Our Common Future; Oxford: New York, NY, USA, 1987.
Buil I.; Martínez E.; De Chernatony L. Medición del valor de marca desde un enfoque formativo. Cuadernos de Gestión 2010, 10, 167-196.
- Cadotte E.R.; Woodruff R.B.; Jenkins R.L. Expectations and norms in models of consumer satisfaction. J. Mark. Res. 1987, 24, 305-314.
Paper not yet in RePEc: Add citation now
- Calabrese A.; Costa R.; Rosati F. Gender differences in customer expectations and perceptions of corporate social responsibility. J. Clean. Prod. 2016, 116, 135-149.
Paper not yet in RePEc: Add citation now
- Carroll A.B.; Shabana K.M. The business case for corporate social responsibility: A review of concepts, research and practice. Int. J. Manag. Rev. 2010, 12, 85-105.
Paper not yet in RePEc: Add citation now
Cassel C.; Hackl P.; Westlund A.H. Robustness of partial least-squares method for estimating latent variable quality structures. J. Appl. Stat. 1999, 26, 435-446.
- Chin W.W. The partial least squares approach to structural equation modelling. Mod. Methods Bus. Res. 1998, 295, 295-336.
Paper not yet in RePEc: Add citation now
- Cottrell S.P.; Vaske J.J. A framework for monitoring and modeling sustainable tourism. E Rev. Tour. Res. 2006, 4, 74-84.
Paper not yet in RePEc: Add citation now
Das G. Impacts of retail brand personality and self-congruity on store loyalty: The moderating role of gender. J. Retail. Consum. Serv. 2014, 21, 130-138.
- Dawar N.; Parker P. Marketing universals: Consumers’ use of brand name, price, physical appearance, and retailer reputation as signals of product quality. J. Mark. 1994, 58, 81-95.
Paper not yet in RePEc: Add citation now
- Day R.L. Modeling choices among alternative responses to dissatisfaction. Advances in Consumer Research; William D.; Perreault D. Association for Consumer Research: Atlanta, GA, USA, 1984; pp. 496-499.
Paper not yet in RePEc: Add citation now
- Diamantopoulos A.; Winklhofer H.M. Index construction with formative indicators: An alternative to scale development. J. Mark. Res. 2001, 38, 269-277.
Paper not yet in RePEc: Add citation now
Dommer S.L.; Swaminathan V. Explaining the endowment effect through ownership: The role of identity, gender, and self-threat. J. Consum. Res. 2013, 39, 1034-1050.
- Efron B.; Tibshirani R. Bootstrap methods for standard errors, confidence intervals, and other measures of statistical accuracy. Stat. Sci. 1986, 1, 54-75.
Paper not yet in RePEc: Add citation now
- Elkington J. Enter the triple bottom line. The Triple Bottom Line: Does it All Add Up? Assessing the Sustainability of CSR; Henriques A.; Richardson J. Earthscan Publications: London, UK, 2004; pp. 1-16.
Paper not yet in RePEc: Add citation now
- Fang J.; Wen C.; George B.; Prybutok V.R. Consumer heterogeneity, perceived value, and repurchase decisión-making online shopping: The role of gender, age, and shopping motives. J. Electron. Commer. Res. 2016, 17, 116-131.
Paper not yet in RePEc: Add citation now
Finn A.; Louviere J. Shopping-center patronage models: Fashioning a consideration set segmentation solution. J. Bus. Res. 1990, 21, 259-275.
Flores-Hernández A.; Olavarría-Jaraba A.; Valera-Blanes G.; Vázquez-Carrasco R. Sustainability and branding in retail: A model of chain of effects. Sustainability 2020, 12.
- Fornell C. A national customer satisfaction barometer: The swedish experience. J. Mark. 1992, 56, 6-21.
Paper not yet in RePEc: Add citation now
- Fornell C.; Bookstein F.L. Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. J. Mark. Res. 1982, 19, 440-452.
Paper not yet in RePEc: Add citation now
- Fornell C.; Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. J. Mark. Res. 1981, 18, 39-50.
Paper not yet in RePEc: Add citation now
- Freeman E.R. Strategic Management: A Stakeholder Approach; Cambridge University Press: New York, NY, USA, 2011.
Paper not yet in RePEc: Add citation now
- Gao Y.L.; Mattila A.S. Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive. Int. J. Hosp. Manag. 2014, 42, 20-31.
Paper not yet in RePEc: Add citation now
Gil-Saura I.; Ruiz-Molina M.E.; Michel G.; Corraliza-Zapata A. Retail brand equity: A model based on its dimensions and effects. Int. Rev. Retail. Distrib. Consum. Res. 2013, 23, 111-136.
Gil-Saura I.; Šerić M.; Ruiz-Molina M.E.; Berenguer-Contrí G. The causal relationship between store equity and loyalty: Testing two alternative models in retailing. J. Brand Manag. 2017, 24, 193-208.
- Global Reporting Initiative. 2017.
Paper not yet in RePEc: Add citation now
Gonzalez-Lafaysse L.; Lapassouse-Madrid C. Facebook and sustainable development: A case study of a French supermarket chain. Int. J. Retail. Distrib. Manag. 2016, 44, 560-582.
- Hair J.F.; Hult G.T.M.; Ringle C.; Sarstedt M. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM); Sage Publications: Southend Oaks, CA, USA, 2016.
Paper not yet in RePEc: Add citation now
- Hair J.F.; Ringle C.M.; Sarstedt M. PLS-SEM: Indeed a silver bullet. J. Mark. Theory Pract. 2011, 19, 139-152.
Paper not yet in RePEc: Add citation now
- Halstead D.; Hartman D.; Schmidt S.L. Multisource effects on the satisfaction formation process. J. Acad. Mark. Sci. 1994, 22, 114-129.
Paper not yet in RePEc: Add citation now
Hänseler F.S.; Lam W.H.; Bierlaire M.; Lederrey G.; Nikolić M. A dynamic network loading model for anisotropic and congested pedestrian flows. Transp. Res. Part B Methodol. 2017, 95, 149-168.
- Henseler J.; Ringle C.; Sarstedt M. Testing measurement invariance of composites using partial least squares. Int. Mark. Rev. 2016, 33, 405-431.
Paper not yet in RePEc: Add citation now
- Howard J.A.; Sheth J.N.Y. The Theory of Buyer Behavior; John Wiley and Sons: New York, NY, USA, 1969.
Paper not yet in RePEc: Add citation now
- Huang J.W.; Li Y.H.; Yen M.T. The relationship between green innovation and business performance-the mediating effect of Brand image. Xing Xiao Ping Lun 2016, 13, 89.
Paper not yet in RePEc: Add citation now
- Hunt H.K. A CS\D & CB Bibliography-1982. International Fare in Consumer Satisfaction and Complaining Behavior; Ralph L.; Keith Hunt H. Indiana University School of Business: Bloomington, IN, USA, 1983; pp. 132-155.
Paper not yet in RePEc: Add citation now
- Iniesta-Bonillo M.A.; Sánchez-Fernández R.; Jiménez-Castillo D. Sustainability, value, and satisfaction: Model testing and cross-validation in tourist destinations. J. Bus. Res. 2016, 69, 5002-5007.
Paper not yet in RePEc: Add citation now
Jara M.; Cliquet G. Retail brand equity: Conceptualization and measurement. J. Retail. Consum. Serv. 2012, 19, 140-149.
Jinfeng W.; Zhilong T. The impact of selected store image dimensions on retailer equity: Evidence from 10 Chinese hypermarkets. J. Retail. Consum. Serv. 2009, 16, 486-494.
- Karande K.; Magnini V.P.; Tam L. Recovery Voice and Satisfaction after Service Failure. An Experimental Investigation of Mediating and Moderating Factors. J. Serv. Res. 2007, 10, 187-203.
Paper not yet in RePEc: Add citation now
Kassinis G.; Panayiotou A.; Dimou A.; Katsifaraki G. Gender and environmental sustainability: A longitudinal analysis. Corp. Soc. Responsib. Environ. Manag. 2016, 23, 399-412.
Keller K.L. Brand equity management in a multichannel, multimedia retail environment. J. Interact. Mark. 2010, 24, 58-70.
- Keller K.L. Conceptualizing, measuring, and managing customer-based brand equity. J. Mark. 1993, 57, 1-22.
Paper not yet in RePEc: Add citation now
- Kotzé T.; North E.; Stols M.; Venter L. Gender differences in sources of shopping enjoyment. Int. J. Consum. Stud. 2012, 36, 416-424.
Paper not yet in RePEc: Add citation now
- Kumar P. Greening retail: An Indian experience. Int. J. Retail. Distrib. Manag. 2014, 42, 613-625.
Paper not yet in RePEc: Add citation now
- Lassar W.; Mittal B.; Sharma A. Measuring customer-based brand equity. J. Consum. Mark. 1995, 12, 11-19.
Paper not yet in RePEc: Add citation now
Lavorata L. Influence of retailers’ commitment to sustainable development on store image, consumer loyalty and consumer boycotts: Proposal for a model using the theory of planned behaviour. J. Retail. Consum. Serv. 2014, 21, 1021-1027.
- Lüdeke-Freund F.; Freudenreich B.; Schaltegger S.; Saviuc I.; Stock M. Sustainability-oriented business model Assessment-A conceptual foundation. Analytics, Innovation and Excellence-Driven Enterprise Sustainability; Edgeman R.; Carayannis E.; Sindakis S. Palgrave Macmillan: New York, NY, USA, 2017; pp. 169-206.
Paper not yet in RePEc: Add citation now
- Marín-García A.; Gil-Saura I.; Ruíz-Molina M.E. How do innovation and sustainability contribute to generate retail equity? Evidence from Spanish retailing. J. Prod. Brand Manag. 2020, 29, 601-615.
Paper not yet in RePEc: Add citation now
- Marín-García A.; Gil-Saura I.; Ruíz-Molina M.E. How does sustainability affect consumer satisfaction in retailing?. Social and Sustainability Marketing: A Casebook for Reaching Your Socially Responsible Consumers through Marketing Science; Taylor&Francis: Abingdon, UK, 2020.
Paper not yet in RePEc: Add citation now
- Marín-García A.; Gil-Saura I.; Ruiz-Molina M.E. Influence of commercial format on sustainability in grocery retailing in Spain. UCJC Bus. Soc. Rev. 2019, 16, 132-173.
Paper not yet in RePEc: Add citation now
- Maurer Herter M.; Pizzutti dos Santos C.; Costa Pinto D. “Man, I shop like a woman!” The effects of gender and emotions on consumer shopping behaviour outcomes. Int. J. Retail. Distrib. Manag. 2014, 42, 780-804.
Paper not yet in RePEc: Add citation now
- McGoldrick P.J.; Thompson M.G. The role of image in the attraction of the out-of-town centre. Int. Rev. Retail. Distrib. Consum. Res. 1992, 2, 81-98.
Paper not yet in RePEc: Add citation now
- Mohammed A.; Rashid B. A conceptual model of corporate social responsibility dimensions, brand image, and customer satisfaction in Malaysian hotel industry. Kasetsart J. Soc. Sci. 2018, 39, 358-364.
Paper not yet in RePEc: Add citation now
- Moise M.S.; Gil-Saura I.; Ruiz-Molina M.-E. Effects of green practices on guest satisfaction and loyalty. Eur. J. Tour. Res. 2018, 20, 92-104.
Paper not yet in RePEc: Add citation now
- Moise M.S.; Gil-Saura I.; Ruiz-Molina M.E. “Green” practices as antecedents of functional value, guest satisfaction and loyalty. J. Hosp. Tour. Insights 2020.
Paper not yet in RePEc: Add citation now
Moise M.S.; Gil-Saura I.; Šerić M.; Ruiz Molina M.E. Influence of environmental practices on brand equity, satisfaction and word of mouth. J. Brand Manag. 2019, 26, 646-657.
- Morioka S.N.; Evans S.; de Carvalho M.M. Sustainable business model innovation: Exploring evidences in sustainability reporting. Procedia CIRP 2016, 40, 659-667.
Paper not yet in RePEc: Add citation now
- Oliver R.L. Satisfaction: A Behavioral Perspective on the Consumer; McGraw-Kill: New York, NY, USA, 1997.
Paper not yet in RePEc: Add citation now
- Pantano E.; Timmermans H. What is smart for retailing?. Procedia Environ. Sci. 2014, 22, 101-107.
Paper not yet in RePEc: Add citation now
- Pappu R.; Quester P. A consumer-based method for retailer equity measurement: Results of an empirical study. J. Retail. Consum. Serv. 2006, 13, 317-329.
Paper not yet in RePEc: Add citation now
- Pappu R.; Quester P.G. How does brand innovativeness affect brand loyalty?. Eur. J. Mark. 2016, 50, 2-28.
Paper not yet in RePEc: Add citation now
- Pappu R.; Quester P.G.; Cooksey R.W. Consumer-based brand equity and country-of-origin relationships. Eur. J. Mark. 2006, 40, 696-717.
Paper not yet in RePEc: Add citation now
- Peña N.; Gil-Saura I.; Rodríguez-Orejuela A. Emotion and reason: The moderating effect of gender in online shopping behavior. Innovar 2018, 28, 117-131.
Paper not yet in RePEc: Add citation now
- Preacher K.J.; Hayes A.F. Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav. Res. Methods 2008, 40, 879-891.
Paper not yet in RePEc: Add citation now
- Rao A.R.; Monroe K.B. The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review. J. Mark. Res. 1989, 26, 351-357.
Paper not yet in RePEc: Add citation now
- Ruiz-Real J.L.; Uribe-Toril J.; Gázquez-Abad J.C.; de Pablo Valenciano J. Sustainability and retail: Analysis of global research. Sustainability 2019, 11.
Paper not yet in RePEc: Add citation now
- Seetharaman A.; Nadzir Z.A.B.M.; Gunalan S. A conceptual study on brand valuation. J. Prod. Brand Manag. 2001, 10, 243-256.
Paper not yet in RePEc: Add citation now
Simon C.J.; Sullivan M.W. The measurement and determinants of brand equity: A financial approach. Mark. Sci. 1993, 12, 28-52.
- Teller C.; Thomson J.A. Gender differences of shoppers in the marketing and management of retail agglomerations. Serv. Ind. J. 2012, 32, 961-980.
Paper not yet in RePEc: Add citation now
- Verhoef P. Understanding the effect of customer relationship management efforts on customers retention and customer share development. J. Mark. 2003, 67, 30-45.
Paper not yet in RePEc: Add citation now
- Villarejo Ramos ÁF. Modelos multidimensionales para la medición del valor de marca. Investigaciones Europeas en Dirección y Economía de la Empresa 2002, 8, 13-44.
Paper not yet in RePEc: Add citation now
- Walsh G.; Schaarschmidt M.; Ivens S. Effects of customer-based corporate reputation on perceived risk and relational outcomes: Empirical evidence from gender moderation in fashion retailing. J. Prod. Brand Manag. 2017, 26, 227-238.
Paper not yet in RePEc: Add citation now
- Westbrook R.A. Intrapersonal affective influences on consumer satisfaction with products. J. Consum. Res. 1987, 7, 49-54.
Paper not yet in RePEc: Add citation now
- Xu X.; Gursoy D. Influence of sustainable hospitality supply chain management on customers’ attitudes and behaviors. Int. J. Hosp. Manag. 2015, 49, 105-116.
Paper not yet in RePEc: Add citation now
Yoo B.; Donthu N. Developing and validating a multidimensional consumer-based brand equity scale. J. Bus. Res. 2001, 52, 1-14.
- Yoo B.; Donthu N.; Lee S. An examination of selected marketing mix elements and brand equity. J. Acad. Mark. Sci. 2000, 28, 195-211.
Paper not yet in RePEc: Add citation now
Yoo J.; Park M. The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands. J. Bus. Res. 2016, 69, 5775-5784.