How to Handle Conflict at Workplace
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Conflict arises in workplaces due to differences in opinions, values, and approaches between individuals and groups. There are various types of conflicts including intrapersonal, interpersonal, functional, and intergroup. Conflict can have both positive effects such as improving problem solving and group cohesion, as well as negative effects like reduced productivity and delays. Managers should address conflict through open communication, listening, asking questions, asserting positions respectfully, negotiating, problem solving, and managing emotions to resolve issues in a healthy way.
How to Handle Conflict at Workplace
- 1. How to Manage Conflict at the Workplace?
- 2. Conflict management and resolution is a challenge that managers face in the corporate world
- 4. Conflict may be defined as friction between individuals due to differences of opinions, ideas, beliefs, value s, needs or objectives.
- 7. Interpersonal conflict
- 10. Why does conflict arise?
- 11. No two people are alike
- 14. Different approaches to problem-solving
- 15. Poor communication channels
- 16. Competition for limited resources
- 17. Differences in goals and values
- 20. 1. Positive effects of conflicts
- 21. Triggers the need for searching for new facts and solutions.
- 22. Improves group cohesiveness
- 23. 2. Negative effects of conflicts
- 25. Delays the decision-making process
- 26. How do you deal with conflict situations?
- 27. Negotiate
- 31. 1. Listening 2. Asking Question
- 32. Assertive action
- 33. Manage emotions and tempers
- 34. Resolve the conflict in a healthy way
- 35. Be polite and respectful
- 36. Conclusion
- 37. “Conflict arises when a difference between two (or more) people necessitates change in at least one person in order for their engagement to continue and develop. The differences cannot coexist without some adjustment”. - Jordan (Courage in connection: Conflict, compassion, creativity)
- 38. To read articles on similar topics, please visit blog.commlabindia.com
- 39. Thank You