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Customer
Acquisition
Process Steps
YOUR COMPANY NAME
AGENDA
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Agenda
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Agenda
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Agenda
03 Agenda
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3
OUR MISSION
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JOHN SMITH
CEO
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ANITA SMITH
Director
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CAROL SMITH
Director Of Sales
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MARY SMITH
Managing Director
4
OUR TEAM
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Marketing Team
Sales Team
Customer Success Team
Leads(inbound/Outbound)
Visitor
Marketing Qualified
Lead(MQL)
Prospect
Closed
Onboarding
Renew/Up
sell
Customer
Loyal
Customer
Activated
Customer
Sales Qualified
Lead(SQL)
Opportunity
Proof Of
Concept(POP)
Activated User
Customer Lifecycle Sales Funnel
CUSTOMER ACQUISITION FRAMEWORK
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Customer
Acquisition &
Retention
End-to-end
Audience
Engagement
Response
Management
Build
Connections
Assess Specific
Needs Of Project
Execute
Campaigns
DATA
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CUSTOMER ACQUISITION MANAGEMENT
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01
02
03
04
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TARGET PROSPECTS
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TARGET GROUP SEGMENT
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Primary &
Secondary
Target Group
Secondary Target Group
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Primary Target Group
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Primary Target Group
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Secondary Target Group
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01 02 03 04 05
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OUR GOALS
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Customer
Trust
Click
Through
Turnover
Conversion
Organic
Lead
Awareness
Information
Acquisition
Commercial
Levers
Transactions
User
Experience
CUSTOMER ACQUISITION STRATEGY
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“Hunters” Visitors Leads Customers Advocates
ATTRACT CONVERT CLOSE ENGAGE
“Visibility” Keywords
Social Media
“Interest” Landing
Pages Split Testing
“Desire” Transactions
Event Tracking
“Action” Social Inbox
Smart Content
CUSTOMER ACQUISITION STRATEGY
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Community Service
Mass Media: Outdoor, TV
Radio & Sponsorships
Print
Public Relations
Events
Strategic Partnerships & Affiliates
Referral Programs
Merchandising
Email Marketing
Direct Mail & Purl
Search Engine Marketing (PPC)
Reputation Management
Search Engine Optimization
01
07
02
08
03
09
04
10
05
11
06
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Customer
Acquisition
CUSTOMER ACQUISITION CHANNELS
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Driving Traffic Conversion Nurturing Sales
• Sales force
automation
• Lead nurturing
tactics
• Email and marketing
automation
• Marketing and sales
enablement
• Lead management
• Dynamic
experiences
• Analytics
• Lead scoring
• personalization
• Listening to the
customer
• Multiple methods to
drive traffic
• Social media
marketing
Website
Limited Use
In FS
ACQUISITION STRATEGY PLAN
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Leads
Clients Visit
Web-
presence
Customer Relationship
Management
CRM
Email
Campaign
Call Center
Customer
Acquisition
06
Social
News
04
Blog
05
Social
Networks
02
Analytics
01
SEO
03
Market
Research
14
CUSTOMER ACQUISITION PROCESS
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DEMAND CREATION STRATEGY
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DEMAND CREATION STRATEGY
Chase
1. Database development
2. Account intelligence
3. Digital assets
4. Social media
5. Sales calls
6. Incubation interactive email
7. Appointment setting
Come
1. Social media
2. Content
3. Endorsements
4. credentialism
5. Birds of a feather
6. Starburst
Co-create
1. Partner marketing
2. influencers
3. Analysts
4. Peers
5. Authors
6. Academia
7. Thought leaders
Caught
1. Website tracking
2. Reverse look up
3. Digital assets
4. Incubation
5. Interactive email
6. Account intelligence
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Task
Management
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Client
Management
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Team
Management
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Contact
Management
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Add More
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Opportunity
Management
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Lead
Management
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SALES FORCE AUTOMATION
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01
03
04
05
06
07
02
Events
SEO/PPC
Direct Mail
Website
Email
Social
Advertising
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NEW CUSTOMER BY SOURCE
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LEAD
GENERATION
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LEAD GENERATION STRATEGY
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INPUT
INPUT
INPUT
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LEAD CONVERSION
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10%
25%
50%
75%
100%
LEAD CONVERSION
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Projects Completed
60% 17% 23%
Number Of Scoring Rules
30%
16%
24%
5%
15%
10%
Number Of Dimensions
48%
36%
16%
Adoption Of Lead Scoring
Solutions Chosen
40%
17% 43%
LEAD SCORING
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Measurable ROI On
Lead Generation
Program
Increased Conversion
Rates From Qualified
Lead To Opportunity
Increased Sales Productivity
And Effectiveness
23% 17%
30% 38%
40% 38%
Better Forecast
And Pipeline
Visibility
Shortened
Sales Cycle
Better Alignment Of
Marketing And Sales
Efforts
36% 41%
35% 38%
15% 17%
LEAD SCORING
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Lead Generation Lead Generation
Up Selling And
Cross Selling
Analyst Relation Lead Nurturing
Content Marketing
Sales Enablement Search Engine
Driving
Awareness
LEAD NURTURING TACTICS
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04
03
02
01
Driving Awareness
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Lead Generation
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Upselling & Cross Selling
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Lead Nurturing
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LEAD NURTURING TACTICS
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Social Media
Media
Articles
Get Customers Grow Customers
Cross-sell
Acquire Activate
“Keep
Customers”
Up-sell
Next-sell
Referrals
Contests,
Events
Loyalty
Programs
Blogs,
RSS
Emails
Outreach
Programs
Product
Updates
Viral Loop
LEAD NURTURING LIFECYCLE
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03
Periodic Client Review
02
Client Prospecting
01
Marketing Campaigns
MARKETING CAMPAIGNS
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MARKETING ROADMAP
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0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Sunday
Saturday
Friday
Thursday
Wednesday
Tuesday
Monday
Sunday Text Here
Text Here
Text Here Text Here
Text Here
Text Here
Text Here
Text Here
Text Here
Text Here
Text Here
Text Here
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Synchronistic Strategies
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New Ways To Sell
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Customer Centric Culture
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Websites That Work
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Innovative Design &
Media
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Branding To Led
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01
02
03
04
05
06
MARKETING GROWTH STRATEGY
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3
14
21
32
5
10
15
Which Marketing-channel
Is Growing Fastest
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Influencer Engagement
Use Cases
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0
20
40
60
80
29
MARKETING REACH BY CHANNELS
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Good
Bad
Experience
POSITIVE
(promoter)
Brand Advocate
NEUTRAL
(passive) Brand Awareness
NEGATIVE
(saboteur)
Brand Detractors
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WORD OF MOUTH MARKETING (WOM)
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01
02
03
04
05
06
07
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Broadcast Faxing
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Couponing
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Direct Mail
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Direct Selling
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Telemarketing
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Email Marketing
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Direct Advertising
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DIRECT MARKETING METHOD
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CLIENT REFERRALS
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0
1.5
2.5 2.5
2.2
1.9
3
0
3.4
2.8
3.8
3.6
2.9
4
0
5
3.6
4
6
5
4.6
0
2
4
6
8
10
12
14
2017 2018 2019 2020
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REFERRAL MARKETING FUNNEL
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01
02
03
04
05
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07
Advocates
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Shares Per Advocate
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Shares
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Clicks Per Share
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Referrals
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Conversion Rate
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Conversions
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50%
45%
30%
Received Referrals
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Sent Referrals
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Calendar Events
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4
$6,450 $3,650
Received referral revenue Generated by sent referrals
Contacted (70%)
Proposal (10%)
Handed Off (20%)
34
REFERRAL REPORT
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CUSTOMER LOYALTY LIFECYCLE
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Nature
Retain
Attract
Engage
Grow
Loyalty
Reward
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20
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Enrollments
9
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Reward
Outstanding
$ 12,454
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Loyalty
Revenue
$ 218
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Gift
Sales
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LOYALTY PROGRAM PERFORMANCE
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Facebook
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Blog
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YouTube
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Snap Chat
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LinkedIn
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Chat
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MARKETING WITH SOCIAL MEDIA
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SOCIAL MEDIA MARKETING
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Current
New
Current New
PRODUCTS
MARKETS
Market Penetration
Strategy
Product Development
Strategy
Market Development
Strategy
Diversification
Strategy
ANSOFF MATRIX FOR GROWTH STRATEGY
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Existing Modified New
Existing Modified New
Market
Development
Partial
Diversification
Diversification
Partial
Diversification
Limited
Diversification
Market
Expansion
Market
Penetration
Product
Extension
Product
Development
Markets
&
Customers
Products & Services
MODIFIED ANSOFF MATRIX
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SMS Messaging
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Social Discovery
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Integrations
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Surveys
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Web Tracking
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Form Capture
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Email Marketing
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Training & Support
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Nurture Marketing
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Campaign Tracking
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MARKETING AUTOMATION
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Personal
Selling
01
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Direct
Marketing
02
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Internet
Marketing
03
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Public
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04
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Sales
Promotions
05
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PUBLIC RELATIONS (PR) FOR CUSTOMER ACQUISITION
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01
03
04
05
02
06
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EMAIL AND MARKETING AUTOMATION
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ACQUISITION COST PER CUSTOMER
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OUR KEY METRICS
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Turnover
Brand Paid Search
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Direct Load
Organic Brand Search
Non Branded Organic
Search
Free Inbound Links
Affiliates
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Email
0% 5% 10% 15% 20% 25% 30%
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CUSTOMER REVENUE MODEL
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CRM PIPELINE MANAGEMENT
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Inquiry
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Evaluate
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FEEDBACKS
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ADDITIONAL
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COMPARISON
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TARGET
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MATRIX
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Customer Acquisition Process Steps Complete Powerpoint Deck With Slides

  • 2. AGENDA THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. Agenda 04 Agenda 01 Agenda 02 Agenda 05 Agenda 03 Agenda 06 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2
  • 3. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04 03 02 01 3 OUR MISSION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
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  • 5. 5 Marketing Team Sales Team Customer Success Team Leads(inbound/Outbound) Visitor Marketing Qualified Lead(MQL) Prospect Closed Onboarding Renew/Up sell Customer Loyal Customer Activated Customer Sales Qualified Lead(SQL) Opportunity Proof Of Concept(POP) Activated User Customer Lifecycle Sales Funnel CUSTOMER ACQUISITION FRAMEWORK THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 6. 6 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Customer Acquisition & Retention End-to-end Audience Engagement Response Management Build Connections Assess Specific Needs Of Project Execute Campaigns DATA This slide is 100% editable. Adapt it to your needs and capture your audience's attention. CUSTOMER ACQUISITION MANAGEMENT THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 7. 01 02 03 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 7 TARGET PROSPECTS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 8. 8 TARGET GROUP SEGMENT THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. Primary & Secondary Target Group Secondary Target Group This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Primary Target Group This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Primary Target Group This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Secondary Target Group This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
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  • 11. 11 “Hunters” Visitors Leads Customers Advocates ATTRACT CONVERT CLOSE ENGAGE “Visibility” Keywords Social Media “Interest” Landing Pages Split Testing “Desire” Transactions Event Tracking “Action” Social Inbox Smart Content CUSTOMER ACQUISITION STRATEGY THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 12. 12 Community Service Mass Media: Outdoor, TV Radio & Sponsorships Print Public Relations Events Strategic Partnerships & Affiliates Referral Programs Merchandising Email Marketing Direct Mail & Purl Search Engine Marketing (PPC) Reputation Management Search Engine Optimization 01 07 02 08 03 09 04 10 05 11 06 12 Customer Acquisition CUSTOMER ACQUISITION CHANNELS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 13. 13 Driving Traffic Conversion Nurturing Sales • Sales force automation • Lead nurturing tactics • Email and marketing automation • Marketing and sales enablement • Lead management • Dynamic experiences • Analytics • Lead scoring • personalization • Listening to the customer • Multiple methods to drive traffic • Social media marketing Website Limited Use In FS ACQUISITION STRATEGY PLAN THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 14. Leads Clients Visit Web- presence Customer Relationship Management CRM Email Campaign Call Center Customer Acquisition 06 Social News 04 Blog 05 Social Networks 02 Analytics 01 SEO 03 Market Research 14 CUSTOMER ACQUISITION PROCESS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 15. 15 DEMAND CREATION STRATEGY THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. DEMAND CREATION STRATEGY Chase 1. Database development 2. Account intelligence 3. Digital assets 4. Social media 5. Sales calls 6. Incubation interactive email 7. Appointment setting Come 1. Social media 2. Content 3. Endorsements 4. credentialism 5. Birds of a feather 6. Starburst Co-create 1. Partner marketing 2. influencers 3. Analysts 4. Peers 5. Authors 6. Academia 7. Thought leaders Caught 1. Website tracking 2. Reverse look up 3. Digital assets 4. Incubation 5. Interactive email 6. Account intelligence
  • 16. 16 Task Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Client Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Team Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Contact Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Add More This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Opportunity Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Lead Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. SALES FORCE AUTOMATION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 17. 01 03 04 05 06 07 02 Events SEO/PPC Direct Mail Website Email Social Advertising 17 NEW CUSTOMER BY SOURCE THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 18. 18 LEAD GENERATION This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. LEAD GENERATION STRATEGY THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 19. 19 INPUT INPUT INPUT This slide is 100% editable. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. LEAD CONVERSION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 20. 20 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 10% 25% 50% 75% 100% LEAD CONVERSION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 21. 21 Projects Completed 60% 17% 23% Number Of Scoring Rules 30% 16% 24% 5% 15% 10% Number Of Dimensions 48% 36% 16% Adoption Of Lead Scoring Solutions Chosen 40% 17% 43% LEAD SCORING THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 22. 22 Measurable ROI On Lead Generation Program Increased Conversion Rates From Qualified Lead To Opportunity Increased Sales Productivity And Effectiveness 23% 17% 30% 38% 40% 38% Better Forecast And Pipeline Visibility Shortened Sales Cycle Better Alignment Of Marketing And Sales Efforts 36% 41% 35% 38% 15% 17% LEAD SCORING THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 23. 23 Lead Generation Lead Generation Up Selling And Cross Selling Analyst Relation Lead Nurturing Content Marketing Sales Enablement Search Engine Driving Awareness LEAD NURTURING TACTICS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 24. 24 04 03 02 01 Driving Awareness This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Lead Generation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Upselling & Cross Selling This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Lead Nurturing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. LEAD NURTURING TACTICS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 25. 25 Social Media Media Articles Get Customers Grow Customers Cross-sell Acquire Activate “Keep Customers” Up-sell Next-sell Referrals Contests, Events Loyalty Programs Blogs, RSS Emails Outreach Programs Product Updates Viral Loop LEAD NURTURING LIFECYCLE THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 26. 26 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 Periodic Client Review 02 Client Prospecting 01 Marketing Campaigns MARKETING CAMPAIGNS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 27. 27 MARKETING ROADMAP THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Sunday Saturday Friday Thursday Wednesday Tuesday Monday Sunday Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here
  • 28. 28 Synchronistic Strategies This slide is 100% editable. Adapt it to your needs and capture your audience's attention. New Ways To Sell This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Customer Centric Culture This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Websites That Work This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Innovative Design & Media This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Branding To Led This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 02 03 04 05 06 MARKETING GROWTH STRATEGY THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 29. 3 14 21 32 5 10 15 Which Marketing-channel Is Growing Fastest This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Influencer Engagement Use Cases This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 0 20 40 60 80 29 MARKETING REACH BY CHANNELS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 30. Good Bad Experience POSITIVE (promoter) Brand Advocate NEUTRAL (passive) Brand Awareness NEGATIVE (saboteur) Brand Detractors 30 WORD OF MOUTH MARKETING (WOM) THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 31. 31 01 02 03 04 05 06 07 This slide is 100% editable. Broadcast Faxing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Couponing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Direct Mail This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Direct Selling This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Telemarketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Email Marketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Direct Advertising This slide is 100% editable. Adapt it to your needs and capture your audience's attention. DIRECT MARKETING METHOD THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 32. 32 CLIENT REFERRALS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. 0 1.5 2.5 2.5 2.2 1.9 3 0 3.4 2.8 3.8 3.6 2.9 4 0 5 3.6 4 6 5 4.6 0 2 4 6 8 10 12 14 2017 2018 2019 2020 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 33. 33 REFERRAL MARKETING FUNNEL THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. 01 02 03 04 05 06 07 Advocates This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Shares Per Advocate This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Shares This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Clicks Per Share This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Referrals This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Conversion Rate This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Conversions This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 34. 50% 45% 30% Received Referrals This slide is 100% editable. 14 Sent Referrals This slide is 100% editable. 9 Calendar Events This slide is 100% editable. 4 $6,450 $3,650 Received referral revenue Generated by sent referrals Contacted (70%) Proposal (10%) Handed Off (20%) 34 REFERRAL REPORT THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 35. 35 CUSTOMER LOYALTY LIFECYCLE THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. Nature Retain Attract Engage Grow Loyalty Reward This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 36. 20 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Enrollments 9 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Reward Outstanding $ 12,454 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Loyalty Revenue $ 218 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Gift Sales 36 LOYALTY PROGRAM PERFORMANCE THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 37. Facebook This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Blog This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Twitter This slide is 100% editable. Adapt it to your needs and capture your audience's attention. YouTube This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Instagram This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Snap Chat This slide is 100% editable. Adapt it to your needs and capture your audience's attention. LinkedIn This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Chat This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 37 MARKETING WITH SOCIAL MEDIA THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 38. 38 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. SOCIAL MEDIA MARKETING THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 39. 39 Current New Current New PRODUCTS MARKETS Market Penetration Strategy Product Development Strategy Market Development Strategy Diversification Strategy ANSOFF MATRIX FOR GROWTH STRATEGY THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 40. 40 Existing Modified New Existing Modified New Market Development Partial Diversification Diversification Partial Diversification Limited Diversification Market Expansion Market Penetration Product Extension Product Development Markets & Customers Products & Services MODIFIED ANSOFF MATRIX THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 41. 41 SMS Messaging This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Social Discovery This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Integrations This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Surveys This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Web Tracking This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Form Capture This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Email Marketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Training & Support This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Nurture Marketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Campaign Tracking This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This Slide Is 100% Editable. Adapt It To Your Needs And Capture Your Audience's Attention. MARKETING AUTOMATION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 42. 42 Personal Selling 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Direct Marketing 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Internet Marketing 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Public Relations 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Sales Promotions 05 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. PUBLIC RELATIONS (PR) FOR CUSTOMER ACQUISITION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 43. 43 01 03 04 05 02 06 This slide is 100 editable. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. EMAIL AND MARKETING AUTOMATION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 44. Category 1 Category 2 Category 3 4.5 3.5 2.5 3.5 2.5 1.5 2.5 1.5 1 Chart Title $120 $100 $80 $60 $40 $20 $0 Rising Steady Falling 44 ACQUISITION COST PER CUSTOMER THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 45. 0 1 2 3 4 5 6 Category 1 Category 2 Category 3 Category 4 Category 5 4.3 2.5 3.5 4.5 4.9 2.4 4.4 1.8 2.8 5.6 2 2 3 5 4 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 45 DATA ANALYTICS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 46. 46 OUR KEY METRICS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. Customer Satisfaction Productivity Net income Cash Flow Turnover
  • 47. Brand Paid Search Non Branded Paid Search Direct Load Organic Brand Search Non Branded Organic Search Free Inbound Links Affiliates Display Comparison Shopping Display Retargeting Email 0% 5% 10% 15% 20% 25% 30% 47 CUSTOMER REVENUE MODEL THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 48. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Customer SQL MQL Engaged Just A Name Prospect Opportunity 48 CRM PIPELINE MANAGEMENT THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 49. 49 Inquiry Marketing Qualified Lead Sales Accepted Lead Sales Qualified Lead Close Interest Marketing Validates Quality Of Interest Learn Marketing Evaluate Sales Rejects Justify Opp Stalls Purchase Opp Lost Name CRM SALES LEADS WITH MARKETING THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 50. 50 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. CRM CUSTOMER SATISFACTION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 51. Elevate This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Suggest This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Inquire This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Reflect This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 51 FEEDBACKS THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 53. 53 Text Here Text Here Text Here Text Here Text Here COMPARISON THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 54. 54 TIMELINE THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION. 2017 2018 2019 2020 2021 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 55. 55 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. TARGET THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 56. 56 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. VENN THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 57. 57 65% 45% 25% 35% 55% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. LOCATION THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 58. 58 01 02 04 03 Risk Reward This slide is 100% editable. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. MATRIX THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 59. 59 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. T E X T H E R E This slide is 100% editable. Adapt it to your needs and capture your audience's attention. T E X T H E R E This slide is 100% editable. Adapt it to your needs and capture your audience's attention. T E X T H E R E BULB OR IDEA THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 60. 60 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here Text Here Text Here Text Here Text Here FUNNEL THIS SLIDE IS 100% EDITABLE. ADAPT IT TO YOUR NEEDS AND CAPTURE YOUR AUDIENCE'S ATTENTION.
  • 61. 61 Address # Street Number, City, State Contact Numbers: 0123456789 Email Address: emailaddress@123.com THANK YOU