Digital Divides and
Intergenerational Empathy
Simon Biggs, Bonnie Simons, Helen
Kimberley, Ariela Lowenstein & Irja
             Haapala


          Simon Biggs University of Melbourne
Marc Prensky 2001

• the most useful designation I have found for
  them is Digital Natives. Our students today are
  all “native speakers” of the digital language of
  computers, video games and the Internet

• Those of us who were not born into the digital
  world but have, at some later point in our lives,
  become fascinated by and adopted many or most
  aspects of the new technology are, and always
  will be compared to them, Digital Immigrants.
From Difference
• 1960’s the first global generation

• 1990’s a global ‘IT’ generation

• An identity marker for a globalised generation


• Edmunds and Turner 2005
To Conflict
‘Digital natives meet the colonial Impulse’
• young political activists who are ‘digital natives’ use the
  web to engage politically with older and more powerful
  groups
• typically ‘digital immigrants‘ who are accustomed
  to traditional forms of political action and who attempt
  to regulate this new politics
• the potential democratising role of digital technology
  in authoritarian institutions which many young people
  inhabit (e.g. schools, the modern university)
• Bessant 2011
Bessant on the Australian
        Intergenerational Reports
• ‘privilege the elderly at the expense of young
  people’…
• ‘the absence of an interest in the needs and
  perspectives of young people who are alive
  now or of those yet to be born’ 144
• ‘the unstated problem is the question of
  intergenerational equity..’ 145
Intergenerational Issues
• The nature of inequality
• Who we are talking about in terms of
  generation
• The qualities of this new public/private space
Cybersafety for Senior Australians

  PRESENTATION TO THE JOINT
  SELECT COMMITTEE ON CYBER-
            SAFETY
       18 May 2012, Melbourne
Dr Helen Kimberley & Ms Bonnie Simons
Low Digital Literacy
Over 50% of Senior Australians:
• Lack tacit knowledge, are not ‘streetwise’
• Lack confidence in their own
  understanding and skills
• Computers were not widespread during
  their learning & work years
• ICT skills were not needed in previous
  occupation
• Affordability of computers &/or internet
  connection has delayed take up
Low Traditional Literacy
• Literacy and numeracy levels are low among senior
  Australians. For those aged 65-74, on a 5 point scale,
   – 73% have prose literacy competence at Levels 1 and 2
   – 79 % have document literacy and numeracy competence at
     Levels 1 and 2


• Level 3 competence is required to satisfactorily
  manage everyday living

  ABS, Adult Literacy and Life Skills Survey: summary results Australia 2008, Cat. no. 4228.0,
                                                                        ABS, Canberra, 2009
Cyber-Safety- Common Risks
• Internet fraud
• Financial inducements from banks etc
• Exposure to identity theft
• Threats to personal safety through social
  networking
• Increased reliance on internet for
  information provision and communication
  by government & institutions
• Deceptive safety of ICT devices e.g. tablets
Internet Inclusion
• Reduce social isolation
• Establish sustainable networks
• CALD populations
‘Their new networks would need face-to –face
  support and nurturing to become more firmly
  established’.
                                 Simons 2012
Two Discourses
•   Generational Conflict    •   Social inclusion
•   Rigid boundaries         •   Changing contributions
•   Static positions         •   Interconnection
•   Cumulative advantage     •   Cumulative disadvantage




• ‘Us & Them’ generations,   • Complementary relations
  binary opositions            across the lifecourse
Degrees of Generational Intelligence
• The degree to which one becomes conscious
  of age specific positions
• Relative ability to put oneself in the position
  of other generations
• Relative ability to negotiate between
  generational positions
• The relative neutrality of the social space


                  Simon Biggs University of Melbourne
Internet Empathy?
•   Outsider            •   Complementarity
•   Old dog             •   Continuous learning
•   Colonial metaphor   •   Ecological metaphor
•   Truimphalism        •   Co-creation
Toward A Generationally Intelligent
             Internet?
• Internet as generationally and socially
  inclusive
• Degree to which enhances intergenerational
  connection
• A critical mass of peer users
• Part of a mixed communication network
Questions
• Is there an ‘Age Wars’ brewing between Youth
  Studies and Social Gerontology?
• Do all generations feel e-excluded in their
  special way?
• A new social space, with old style problems of
  inclusion
• What room for complementary uses and
  intergenerational sustainability?
Australian Reports
• Older Australians and the Internet CCI.
  Haukka& Hegarty:2011.
• More than cake and keyboards BSL .Simons:
  2011.
• Submission to the Inquiry into Cybersafety for
  Senior Australians. BSL 2012

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1 biggs-digital divides and generational emplthy

  • 1. Digital Divides and Intergenerational Empathy Simon Biggs, Bonnie Simons, Helen Kimberley, Ariela Lowenstein & Irja Haapala Simon Biggs University of Melbourne
  • 2. Marc Prensky 2001 • the most useful designation I have found for them is Digital Natives. Our students today are all “native speakers” of the digital language of computers, video games and the Internet • Those of us who were not born into the digital world but have, at some later point in our lives, become fascinated by and adopted many or most aspects of the new technology are, and always will be compared to them, Digital Immigrants.
  • 3. From Difference • 1960’s the first global generation • 1990’s a global ‘IT’ generation • An identity marker for a globalised generation • Edmunds and Turner 2005
  • 4. To Conflict ‘Digital natives meet the colonial Impulse’ • young political activists who are ‘digital natives’ use the web to engage politically with older and more powerful groups • typically ‘digital immigrants‘ who are accustomed to traditional forms of political action and who attempt to regulate this new politics • the potential democratising role of digital technology in authoritarian institutions which many young people inhabit (e.g. schools, the modern university) • Bessant 2011
  • 5. Bessant on the Australian Intergenerational Reports • ‘privilege the elderly at the expense of young people’… • ‘the absence of an interest in the needs and perspectives of young people who are alive now or of those yet to be born’ 144 • ‘the unstated problem is the question of intergenerational equity..’ 145
  • 6. Intergenerational Issues • The nature of inequality • Who we are talking about in terms of generation • The qualities of this new public/private space
  • 7. Cybersafety for Senior Australians PRESENTATION TO THE JOINT SELECT COMMITTEE ON CYBER- SAFETY 18 May 2012, Melbourne Dr Helen Kimberley & Ms Bonnie Simons
  • 8. Low Digital Literacy Over 50% of Senior Australians: • Lack tacit knowledge, are not ‘streetwise’ • Lack confidence in their own understanding and skills • Computers were not widespread during their learning & work years • ICT skills were not needed in previous occupation • Affordability of computers &/or internet connection has delayed take up
  • 9. Low Traditional Literacy • Literacy and numeracy levels are low among senior Australians. For those aged 65-74, on a 5 point scale, – 73% have prose literacy competence at Levels 1 and 2 – 79 % have document literacy and numeracy competence at Levels 1 and 2 • Level 3 competence is required to satisfactorily manage everyday living ABS, Adult Literacy and Life Skills Survey: summary results Australia 2008, Cat. no. 4228.0, ABS, Canberra, 2009
  • 10. Cyber-Safety- Common Risks • Internet fraud • Financial inducements from banks etc • Exposure to identity theft • Threats to personal safety through social networking • Increased reliance on internet for information provision and communication by government & institutions • Deceptive safety of ICT devices e.g. tablets
  • 11. Internet Inclusion • Reduce social isolation • Establish sustainable networks • CALD populations ‘Their new networks would need face-to –face support and nurturing to become more firmly established’. Simons 2012
  • 12. Two Discourses • Generational Conflict • Social inclusion • Rigid boundaries • Changing contributions • Static positions • Interconnection • Cumulative advantage • Cumulative disadvantage • ‘Us & Them’ generations, • Complementary relations binary opositions across the lifecourse
  • 13. Degrees of Generational Intelligence • The degree to which one becomes conscious of age specific positions • Relative ability to put oneself in the position of other generations • Relative ability to negotiate between generational positions • The relative neutrality of the social space Simon Biggs University of Melbourne
  • 14. Internet Empathy? • Outsider • Complementarity • Old dog • Continuous learning • Colonial metaphor • Ecological metaphor • Truimphalism • Co-creation
  • 15. Toward A Generationally Intelligent Internet? • Internet as generationally and socially inclusive • Degree to which enhances intergenerational connection • A critical mass of peer users • Part of a mixed communication network
  • 16. Questions • Is there an ‘Age Wars’ brewing between Youth Studies and Social Gerontology? • Do all generations feel e-excluded in their special way? • A new social space, with old style problems of inclusion • What room for complementary uses and intergenerational sustainability?
  • 17. Australian Reports • Older Australians and the Internet CCI. Haukka& Hegarty:2011. • More than cake and keyboards BSL .Simons: 2011. • Submission to the Inquiry into Cybersafety for Senior Australians. BSL 2012