The document provides an introduction to data envelopment analysis (DEA). DEA is a method used to evaluate the efficiency of decision making units (DMUs) that may have multiple inputs and outputs. It determines the relative efficiency of each DMU by solving a series of linear programming problems. The document discusses the constant returns to scale (CRS) and variable returns to scale (VRS) models, and provides an example to formulate a DEA problem using the CRS assumption to calculate efficiency scores for four mobile phones as DMUs based on price, storage space, camera quality, and looks.