This document discusses Amazon's history and use of lean principles and tools. It provides an overview of Amazon's business as an e-commerce platform selling books, movies, TV shows and more. It describes Amazon's founding in 1994 and early growth through the 1990s. The document also outlines key lean principles like eliminating waste and continuous improvement. It notes Amazon uses lean tools like 5S, bottleneck analysis, and kaizen for continuous improvement. Areas for further improvement at Amazon include adding more filtering options, reducing clutter on product pages, and limiting advertising.