Artificial Intelligence (AI) in Project Management
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The document discusses the impact of artificial intelligence (AI) on project management, highlighting that 81% of organizations experience AI disruption, with increasing adoption expected. It outlines six AI technologies and emphasizes the importance of high project management technology quotient (PMTQ) and collaboration between humans and machines to unlock AI's value. Organizations that effectively integrate AI outperform their peers in project metrics such as on-time delivery and return on investment.
Artificial Intelligence (AI) in Project Management
- 1. Artificial Intelligence (AI) in Project Management Abdelrahman Elsheikh Seedahmed , M.sc, PMOC,CBAP, PMP, RMP, ACP, PMI-SP, KPI-A, EVM,CPRE, MCITP, MCTS, OCP, OCA, ITIL v3, CTFL, ISO20000, ISO27002
- 2. Abdelrahman Elsheikh Bio +15 years experience as Strategic PMO Director, Strategy Execution Consultant, PMO Consultant, Project Manager, Business Analyst and Software Engineer. • Master Degree in Software Engineering. • Project Management Office Certified Practitioner (PMO-CP). • Project Management Office Certification (PMOC). • Certified Project Management Professional (PMP). • Agile Certified Practitioner (PMI-ACP). • Risk Management Professional (PMI-RMP). • Schedule Professional (PMI-SP). • Certified Business Analyst Professional (CBAP). • Microsoft Certified IT Professional (MCITP). • Key Performance Indicator Associate (KPI-A). • OCP and OCA. • Certified Professional for Requirement Engineer (CPRE). • Certified Tester Foundation Level (CTFL). • Earned Value Project Management (EVM). • ISO/IEC 20000 Foundation. • ISO/IEC 27002 Foundation. • Certified ITIL Foundation Level.
- 3. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 4. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 5. Introduction • Eighty-five percent of global CEOs predict Artificial Intelligence (AI) will significantly change the way they do business in the next five years, according to PwC (22nd Annual Global CEO Survey, PwC (2019)). • https://www.pwc.com/gx/en/ceo-survey/2019/report/pwc-22nd- annual-global-ceo-survey.pdf
- 6. Introduction • New research from Pulse of the Profession® 2019 confirms AI disruption is happening: – 81 percent of respondents report their organization is being impacted by AI technologies. – And 37 percent of respondents say adopting these AI technologies is a high priority for their organization, sparking a shift in project management approaches. – Over the next three years, project professionals expect the proportion of projects they manage using AI will jump from 23 to 37 percent.
- 7. Introduction • Even companies in legacy industries like construction and engineering know they can’t miss out on AI. • When Bechtel, a U.S.-based construction and engineering firm, was looking to improve its productivity rates, it turned to Deep Learning. • The company now uses a 3D neural network that allows project teams to test out different sequences virtually until they find the one that maximizes their productivity (“Sequencing Made Simpler,” PM Network (2018)).
- 8. Introduction • Yet, while some organizations are leading the way on AI, others are falling behind. • Just over a third of respondents (36 percent) say adopting AI technologies is a low priority at their organization, with nearly 31 percent reporting less than 5 percent of their projects have used AI in the past three years.
- 9. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 10. When AI Meets PMTQ • Project Management Technology quotient (PMTQ) is a person’s (organization’s) ability to adapt, manage and integrate technology based on the needs of the organization or the project at hand.
- 11. When AI Meets PMTQ • High PMTQ is defined by three essential traits: 1. Always-on curiosity: Looking for emerging project delivery practices without chasing after every new digital trend. 2. All-inclusive leadership: Getting the best out of your teams, whether they’re human or machine. 3. A future-proof talent pool: Recruiting the right people with the mindset to keep current and keep learning while helping their teammates do the same.
- 12. When AI Meets PMTQ • High-PMTQ organizations—and their project leaders—see how AI technologies are already fundamentally changing the business landscape.
- 13. When AI Meets PMTQ • Making the most of AI isn’t just mastering machine learning or knowledge-based systems. – It takes an ability to manage those technologies based on the needs of the organization or the project at hand. – It takes adapting to the nonstop whirl of change. – It takes a deep under-standing of project management because the nature of work increasingly shifts from “job for life” to “portfolio of projects”—or “project economy.”
- 14. When AI Meets PMTQ • To turn AI strategy into reality, you need a high project management technology quotient (PMTQ).
- 15. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 16. Six AI Technologies 1) Knowledge-Based System: – Is a form of artificial intelligence (AI) that aims to capture the knowledge of human experts to support decision-making. – Understand the context of the data being processed, helping support human learning and decision making.
- 17. Six AI Technologies 2) Machine Learning: – Is an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed. – Analyzes data to build models by detecting patterns, yielding improved decision making with minimal human intervention.
- 18. Six AI Technologies 3) Decision Management: – Is a discipline and set of technologies focused on helping you design, build, and manage the decisions that are automated in your software applications and systems. – Creates an intelligent process or set of processes based on rules and logic to automate decision making.
- 19. Six AI Technologies 4) Expert Systems: – Is a computer system that emulates the decision-making ability of a human expert. – Emulate and mimic human intelligence, skills or behavior in a particular field, topic or skill.
- 20. Six AI Technologies 5) Deep Learning: – Is part of a broader family of machine learning methods based on artificial neural networks. – Builds, trains and tests neural networks that predict outcomes and/or classify unstructured data based on probabilities.
- 21. Six AI Technologies 6) Robotic Process Automation: – Is an emerging form of business process automation technology based on the notion of metaphorical software robots or artificial intelligence (AI) workers. – Mimics and automates human tasks to support corporate processes.
- 22. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 23. Unlocking AI’s Value • Organizations can adopt all the AI they want, but to truly deliver on AI’s potential, they need collaboration between humans and machines.
- 24. Unlocking AI’s Value • Research by Accenture finds the most visionary organizations apply five key principles, called MELDS, to their AI investments:
- 25. Unlocking AI’s Value • This “human + machine multiplier effect” is more than a hypothesis. • Organizations that embrace all five MELDS attributes saw a 6.5x increase in their key performance indicators, according to Accenture.
- 26. Unlocking AI’s Value • New Pulse research also shows adopting MELDS principles leads to better project performance. • A quarter of Pulse respondents report their organization follows all five of the principles: These are the AI Innovators. • But 23 percent say their organization has yet to embrace even one of the traits: These are the AI Laggards.
- 27. Unlocking AI’s Value • AI Innovators are more likely to establish an organizational infrastructure that leads to project success. • AI Innovators are also more likely than AI Laggards to have:
- 28. Unlocking AI’s Value • AI Innovators consistently outperform AI Laggards in several key project metrics: 1. Better On Time Delivery: AI Innovators report they delivered 61 percent of their projects on time, versus 47 percent for AI Laggards. 2. Superior Benefits Realization: AI Innovators report 69 percent of their projects realized 95 percent or more of their business benefits, compared to 53 percent of projects for AI Laggards. 3. Higher ROI: AI Innovators report 64 percent of their projects met or exceeded their original ROI estimates, versus 52 percent of projects for AI Laggards.
- 29. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 30. AI In Action (Robotic Process Automation) • When Rio Tinto was looking to speed up the pace of its production, the global mining company launched a project to create fully autonomous train technology. • Since completing the first run, the iron ore trains have now traveled over 1 million kilometers (621,371 miles) autonomously across the Pilbara region of Western Australia (“More Than Machines,” PM Network (2018)).
- 31. AI In Action (Machine Learning) • Software bugs can be costly for companies, leaving their systems vulnerable to hackers, sparking crashes and delaying product releases. • So, French video game company Ubisoft called in the high-tech exterminators, feeding 10 years’ worth of code from its software library into its AI tool to teach it what mistakes had previously been found and fixed.
- 32. AI In Action (machine Learning) • Rather than pointing out specific bugs, the tool tells programmers the statistical likelihood of a bug appearing in a certain part of code. • The company estimates the use of machine learning techniques can catch 70 percent of the bugs before reaching testing phases (“Artificial Exterminators,” PM Network (2019)).
- 33. Agenda • Introduction. • When AI Meets PMTQ. • Six AI Technologies. • Unlocking AI’s Value. • AI In Action.
- 34. Source • From paper (AI Innovators: Cracking the Code on Project Performance (2019)). • https://www.pmi.org/- /media/pmi/documents/public/pdf/learning/thought- leadership/pulse/ai-innovators-cracking-the-code-project- performance.pdf?sc_lang_temp=en