SlideShare a Scribd company logo
Communication
SKILS
DEF:Communication is simply the act of
transferring information from one place,
person or group to another. Every
communication involves (at least) one sender, a
message and a recipient. This may sound
simple, but communication is actually a very
complex subject.
Need:
The majority of jobs require
employees to have good
communication skills, so that
they can express themselves
in a positive and clear
manner, both when speaking
to people and in writing
COMMUNICATION PROCESS
Communication
is a continuous
process which
mainly involves
three elements
viz. sender,
message, and
receiver
EXPLANATION:
Components of the
communication
process include a
sender, encoding of a
message, selecting of
a channel of
communication,
receipt of the message
by the receiver and
decoding of the
message. ... Noise is
anything that hinders
communication.
The communication process is the steps we take in order to
achieve a successful communication.Communication process is
composed of several stages.
following are the processes of comunications.
1.Source/Sender
2.Message
3.En-coding
4.Channel
5.De-coding
6.Reciever
7.Feedback
SOURCE / Sender
The person who intends to convey the message
with the intention of passing information and
ideas to others is known as sender or
communicator.
The person who intends to convey
the message with the intention of
passing information and ideas to
others is known as sender or
communicator.
Message:
A message is a discrete unit of communication
intended by the source for consumption by
some recipient or group of recipients. A
message may be delivered by various means,
including courier, telegraphy, carrier pigeon
and electronic bus. A message can be the
content of a broadcast. An interactive
exchange of messages forms a conversation.
One example of a message is a communiqué
(/kəˈmjuːnɪkeɪ/), which is a brief report or
statement released by a public agency.
Message:
Messages carry far more than the literal meaning of each word and in this
section you are invited to explore that complexity.
Primary Message Is Not the Whole Message
When considering how to effectively use verbal communication, keep in mind
there are three distinct types of messages you will be communicating: primary,
secondary, and auxiliary (Hasling, 1998).
Primary Message – refers to the intentional content, both verbal and nonverbal.
Secondary Message – refers to the unintentional content, both verbal and
nonverbal.
Auxiliary Message – refers to the intentional and unintentional ways a primary
message is communicated. Includes: vocal inflection, gestures and posture, or
rate of speech that influence the interpretation or perception of your message.
For example, a coworker stops by your desk to ask a question and…
You say, “Have a seat”. (Primary Message)
A messy workspace makes an impression on your visitor that you are
disorganized. (Secondary Message)
You smile and wave your hand to indicate the empty chair on the other side of
your desk to invite the person to sit. (Auxiliary Message)
1
4
3
2
EN-Coding
you may realize you're hungry
and encode the following
message to send to your
roommate: “I'm hungry.
The encoder is the person
who develops and sends the
message
Defination:
Explanation:
Encoding is the process of turning thoughts into communication. The encoder uses a ‘medium’
to send the message — a phone call, email, text message, face-to-face meeting, or other
communication tool. The level of conscious thought that goes into encoding messages may vary. The
encoder should also take into account any ‘noise’ that might interfere with their message, such
as other messages, distractions, or influences.
De-Coding:
01
03
De coding means that the
message which source has
encode.Then the encoderinterepts
the message according to his own
mentality ansd
experience.so,where the message
is simple & clear.then the encoded
message will be easily
understood.So,he will easily and
fastly decode his message again
Defination ...................................
why communication:
1
Communication is one of
the main ingredients for
corporate success, but
the problem is that the
phrase ‘good
communication skills’ is a
term so overused that it
is difficult to pinpoint
what it actually means.
Demonstrating strong
communication skills is
about being able to
convey information to
others in a simple and
unambiguous way.
It involves the
distribution of messages
clearly and concisely, in a
way that connects with
the audience.
Good communication is
about understanding
instructions, acquiring
new skills, making
requests, asking
questions and relaying
information with ease.
Feed back:
Positive Feed
BACK
Positive feed back is feedback when reciever
understand your thinking in best way.
THAT’S ALL 
THANK YOU
PRESENTED BY................................
khubaib Ishtiaq
BSCSF19E002
SIR,MAROOF

More Related Content

PPTX
MODEL OF COMMUNICATION
PPT
CS PPT 140210116026-30
PPTX
Process of communication
PPTX
Process of communication
PPTX
Process of Communication
PPT
Process of communication
PPTX
Communication Process
PPT
Chap 8 MGT162
MODEL OF COMMUNICATION
CS PPT 140210116026-30
Process of communication
Process of communication
Process of Communication
Process of communication
Communication Process
Chap 8 MGT162

What's hot (20)

PPTX
Lecture 2 imc process of communication
PPTX
Communication
PPT
Communication
DOC
Communication process with practical example
PDF
Topic1 introduction to communication
PPTX
Communication and its components.pptx by group 3
PPTX
CATCOM| Communication definition and importance
PPT
Lecture 1 communication process
PPTX
Process, elements types of communication
PPTX
Business communication (5)
PDF
Communication services
PPTX
1 communication
PPTX
Process of communication
PPTX
what is communication?
PDF
Topic2 communication models a theoretical perspective
PPTX
The process of communication and the elements of communication
DOCX
PPT
The process of communication
PPTX
The communication-process-ppt 5
PPTX
J3.R2.N.S. Communucation Model
Lecture 2 imc process of communication
Communication
Communication
Communication process with practical example
Topic1 introduction to communication
Communication and its components.pptx by group 3
CATCOM| Communication definition and importance
Lecture 1 communication process
Process, elements types of communication
Business communication (5)
Communication services
1 communication
Process of communication
what is communication?
Topic2 communication models a theoretical perspective
The process of communication and the elements of communication
The process of communication
The communication-process-ppt 5
J3.R2.N.S. Communucation Model
Ad

Similar to BCSF19E002 #khubaib (20)

PPTX
MANAGERS AND COMMUNICATION Group Report.pptx
PDF
Communication skills
PDF
English communication skills
DOC
Communication as a process 25 06-2012 4-47pm
PPTX
Introduction to Communication( ppt) 2.pptx
PPTX
Unit 1 Communication Skills.pptx
PPTX
communication chapter 1 bpharm semester 1
PPTX
UGC NET- Presentation on communication
PPT
SamplePPT Intro to Course - STUDENTS Copy.ppt
PPTX
Lecture 1 Communication Theory
PPTX
1.communication
PPTX
Unit 1 Syllabus, Introduction, CP, Barriers.pptx
PDF
Communication Skills handout.pdf
DOCX
ALL chapter introduction to communication.docx
DOCX
Communication process
PPTX
Communication Skills and its typeshandout.pptx
PPTX
Design and process of communication.
PPTX
DEFINITION OF COMMUNICATION ELEMENTS/ STAGES OF COMMUNICATION
PPTX
OVERVIEW OF KEY CONCEPTS OF COMMUNICATION
PPTX
Managerial communications, Communication.pptx
MANAGERS AND COMMUNICATION Group Report.pptx
Communication skills
English communication skills
Communication as a process 25 06-2012 4-47pm
Introduction to Communication( ppt) 2.pptx
Unit 1 Communication Skills.pptx
communication chapter 1 bpharm semester 1
UGC NET- Presentation on communication
SamplePPT Intro to Course - STUDENTS Copy.ppt
Lecture 1 Communication Theory
1.communication
Unit 1 Syllabus, Introduction, CP, Barriers.pptx
Communication Skills handout.pdf
ALL chapter introduction to communication.docx
Communication process
Communication Skills and its typeshandout.pptx
Design and process of communication.
DEFINITION OF COMMUNICATION ELEMENTS/ STAGES OF COMMUNICATION
OVERVIEW OF KEY CONCEPTS OF COMMUNICATION
Managerial communications, Communication.pptx
Ad

Recently uploaded (20)

PPTX
Bob Difficult Questions 08 17 2025.pptx
PPTX
ANICK 6 BIRTHDAY....................................................
PDF
6.-propertise of noble gases, uses and isolation in noble gases
PDF
Yusen Logistics Group Sustainability Report 2024.pdf
PPTX
2025-08-17 Joseph 03 (shared slides).pptx
PDF
Tunisia's Founding Father(s) Pitch-Deck 2022.pdf
PDF
Unnecessary information is required for the
PPTX
chapter8-180915055454bycuufucdghrwtrt.pptx
PPTX
Introduction-to-Food-Packaging-and-packaging -materials.pptx
PDF
_Nature and dynamics of communities and community development .pdf
DOC
LSTM毕业证学历认证,利物浦大学毕业证学历认证怎么认证
PPTX
NORMAN_RESEARCH_PRESENTATION.in education
PDF
Module 7 guard mounting of security pers
PPTX
Shizophrnia ppt for clinical psychology students of AS
PPTX
FINAL TEST 3C_OCTAVIA RAMADHANI SANTOSO-1.pptx
PDF
IKS PPT.....................................
PPTX
3RD-Q 2022_EMPLOYEE RELATION - Copy.pptx
PDF
Microsoft-365-Administrator-s-Guide_.pdf
PPTX
INDIGENOUS-LANGUAGES-AND-LITERATURE.pptx
PPT
First Aid Training Presentation Slides.ppt
Bob Difficult Questions 08 17 2025.pptx
ANICK 6 BIRTHDAY....................................................
6.-propertise of noble gases, uses and isolation in noble gases
Yusen Logistics Group Sustainability Report 2024.pdf
2025-08-17 Joseph 03 (shared slides).pptx
Tunisia's Founding Father(s) Pitch-Deck 2022.pdf
Unnecessary information is required for the
chapter8-180915055454bycuufucdghrwtrt.pptx
Introduction-to-Food-Packaging-and-packaging -materials.pptx
_Nature and dynamics of communities and community development .pdf
LSTM毕业证学历认证,利物浦大学毕业证学历认证怎么认证
NORMAN_RESEARCH_PRESENTATION.in education
Module 7 guard mounting of security pers
Shizophrnia ppt for clinical psychology students of AS
FINAL TEST 3C_OCTAVIA RAMADHANI SANTOSO-1.pptx
IKS PPT.....................................
3RD-Q 2022_EMPLOYEE RELATION - Copy.pptx
Microsoft-365-Administrator-s-Guide_.pdf
INDIGENOUS-LANGUAGES-AND-LITERATURE.pptx
First Aid Training Presentation Slides.ppt

BCSF19E002 #khubaib

  • 2. DEF:Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This may sound simple, but communication is actually a very complex subject.
  • 3. Need: The majority of jobs require employees to have good communication skills, so that they can express themselves in a positive and clear manner, both when speaking to people and in writing
  • 4. COMMUNICATION PROCESS Communication is a continuous process which mainly involves three elements viz. sender, message, and receiver
  • 5. EXPLANATION: Components of the communication process include a sender, encoding of a message, selecting of a channel of communication, receipt of the message by the receiver and decoding of the message. ... Noise is anything that hinders communication. The communication process is the steps we take in order to achieve a successful communication.Communication process is composed of several stages. following are the processes of comunications. 1.Source/Sender 2.Message 3.En-coding 4.Channel 5.De-coding 6.Reciever 7.Feedback
  • 6. SOURCE / Sender The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator. The person who intends to convey the message with the intention of passing information and ideas to others is known as sender or communicator.
  • 7. Message: A message is a discrete unit of communication intended by the source for consumption by some recipient or group of recipients. A message may be delivered by various means, including courier, telegraphy, carrier pigeon and electronic bus. A message can be the content of a broadcast. An interactive exchange of messages forms a conversation. One example of a message is a communiqué (/kəˈmjuːnɪkeɪ/), which is a brief report or statement released by a public agency.
  • 8. Message: Messages carry far more than the literal meaning of each word and in this section you are invited to explore that complexity. Primary Message Is Not the Whole Message When considering how to effectively use verbal communication, keep in mind there are three distinct types of messages you will be communicating: primary, secondary, and auxiliary (Hasling, 1998). Primary Message – refers to the intentional content, both verbal and nonverbal. Secondary Message – refers to the unintentional content, both verbal and nonverbal. Auxiliary Message – refers to the intentional and unintentional ways a primary message is communicated. Includes: vocal inflection, gestures and posture, or rate of speech that influence the interpretation or perception of your message. For example, a coworker stops by your desk to ask a question and… You say, “Have a seat”. (Primary Message) A messy workspace makes an impression on your visitor that you are disorganized. (Secondary Message) You smile and wave your hand to indicate the empty chair on the other side of your desk to invite the person to sit. (Auxiliary Message) 1 4 3 2
  • 9. EN-Coding you may realize you're hungry and encode the following message to send to your roommate: “I'm hungry. The encoder is the person who develops and sends the message Defination:
  • 10. Explanation: Encoding is the process of turning thoughts into communication. The encoder uses a ‘medium’ to send the message — a phone call, email, text message, face-to-face meeting, or other communication tool. The level of conscious thought that goes into encoding messages may vary. The encoder should also take into account any ‘noise’ that might interfere with their message, such as other messages, distractions, or influences.
  • 11. De-Coding: 01 03 De coding means that the message which source has encode.Then the encoderinterepts the message according to his own mentality ansd experience.so,where the message is simple & clear.then the encoded message will be easily understood.So,he will easily and fastly decode his message again Defination ...................................
  • 12. why communication: 1 Communication is one of the main ingredients for corporate success, but the problem is that the phrase ‘good communication skills’ is a term so overused that it is difficult to pinpoint what it actually means. Demonstrating strong communication skills is about being able to convey information to others in a simple and unambiguous way. It involves the distribution of messages clearly and concisely, in a way that connects with the audience. Good communication is about understanding instructions, acquiring new skills, making requests, asking questions and relaying information with ease.
  • 14. Positive Feed BACK Positive feed back is feedback when reciever understand your thinking in best way. THAT’S ALL 