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Who is the Scrum Master?Agile Mëtteg – 23 February 2010
OBJECTIVES & AGENDAObjectivesGet a short introduction to agile and the implications of an agile transition for the project management discipline.AgendaThe values of agilityScrum overviewThe processThe Scrum Master roleHow to become a Scrum Master23 February 20102Agile Mëtteg - Who is the Scrum Master?
CASE STUDYCase study: Project TatoeCommercial software applicationDevelopment team of 8 people1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business AnalystRelease 1.0 planned 6 months after project start4th month now endingVery little dependency on external contributorsPerformance issues require architecture refactoringIt becomes clear that the goal of R 1.0 cannot be metNow, as a project manager, what would you do?23 February 20103Agile Mëtteg - Who is the Scrum Master?
AGILITY – IT’s a mindset23 February 2010Agile Mëtteg - Who is the Scrum Master?4
CONTINUOUS IMPROVEMENT PROCESS23 February 2010Agile Mëtteg - Who is the Scrum Master?5Based on the principles of the Deming  CycleIncorporate the principle to take benefit of the lessons learned
THE THREE PILARSTRANSPARENCY to share a vision and create visibilityensures that aspects of the process that affect the outcome must be visible, agreed and shared to those managing the outcomes.INSPECTION to react  rapidlyThe various aspects of the process must be inspected frequently enough so that unacceptable variances in the process can be detected.ADAPTATION to respond more accurately to the needsAn adjustment must be made as quickly as possible to minimize further deviation if one or more aspects of the process are outside acceptable limits, and that the resulting product will be unacceptable 23 February 2010Agile Mëtteg - Who is the Scrum Master?6Source: SCRUM GUIDE By Ken Schwaber, May, 2009
THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?7Source: http://www.agilemanifesto.org/
THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?8Source: http://www.agilemanifesto.org/
PROCESS IS NOT THE SOLE SOLUTION23 February 2010Agile Mëtteg - Who is the Scrum Master?9Processes and tools do not make projects succeed……but people do, So…
USE THE TOOL ON THE RIGHT LEVEL23 February 2010Agile Mëtteg - Who is the Scrum Master?10As interactive mean, face to face communication helps to be well and quicker understoodWhen documents, e-mails are more useful to formalize…
THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?11Source: http://www.agilemanifesto.org/
COMMON SENSE23 February 2010Agile Mëtteg - Who is the Scrum Master?12Comprehensive documentation is useful...But doesn’t provide working software…
COMMITMENT IS AN IMPORTANT FACTOR23 February 2010Agile Mëtteg - Who is the Scrum Master?13There is a time to specify and a time to programFind the right balance and learn on your experience…
THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?14Source: http://www.agilemanifesto.org/
CONTRACT IS USEFUL BUT23 February 2010Agile Mëtteg - Who is the Scrum Master?15A contract will never find upfront a fix for all the issues or problems……but people willing to will, So…
COMMITMENT IS AN IMPORTANT FACTOR23 February 2010Agile Mëtteg - Who is the Scrum Master?16Define the scope, the R&R and the conditions to fix a problem when it occursAnd the conditions to fix a problem when occurring…
THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?17Source: http://www.agilemanifesto.org/
FINDINGS ARE KEY FACTORS23 February 2010Agile Mëtteg - Who is the Scrum Master?18IKIWISI is a proven approach since years(IKnow It When ISee It)AND…
FINDINGS ARE KEY FACTORS23 February 2010Agile Mëtteg - Who is the Scrum Master?19Findings are a natural mechanism of the feedback loop% Requirements changesProject size in function pointsSo use them as an opportunity to be closer to reality when taken change into account…
YOUR ENVIRONMENT TOO…23 February 2010Agile Mëtteg - Who is the Scrum Master?20Take the decisions and adapt realizations to your		Environment	Usages & Rules	Culture
SCRUM Overview23 February 2010Agile Mëtteg - Who is the Scrum Master?21
DEFINITION & CHARACTERISTICSScrum is a framework for product development, aimed at managing complexity, unpredictability and change23 February 2010Agile Mëtteg - Who is the Scrum Master?22Scrum Characteristics:Delivers iteratively via SprintsChanging plans to take advantage of opportunitiesIncrementally Delivers Business ValueEncourages High Customer Involvement Constantly reflecting and improvingIterationCharacteristics:Timed Boxed PeriodFixed Start and End DateFocused on Short-Term GoalMaintains a Sustainable Paces
SCRUM FRAMEWORK23 February 2010Agile Mëtteg - Who is the Scrum Master?23RolesCeremoniesArtifacts Product owner
 Scrum Master
 Team
 Sprint planning
 Sprint review
 Sprint retrospective
 Daily scrum
 Product backlog
 Sprint backlog
BurndownchartsTHE PROCESS23 February 201024Agile Mëtteg - Who is the Scrum Master?
ROLES & RESPONSIBILITIES25Product OwnerResponsible for the success of the productTeamCollectively responsible for the success of the iterationScrum MasterResponsible for the Scrum processAgile Mëtteg - Who is the Scrum Master?23 February 2010
The SCRUM master23 February 2010Agile Mëtteg - Who is the Scrum Master?26
SCRUM MASTER – ROLE SUMMARYEnsures that the process is understood and followedHelps the development team improve its productivity by facilitating creativity and empowerment, removing "Impediments“ and any other wayHelps the team improve the practices and tools so each increment of functionality is potentially shippableHelps the customer directly drive the functionality developed, maximize ROI and meet his objectivesEnables close cooperation across all roles and functions and removes barriers 27Agile Mëtteg - Who is the Scrum Master?23 February 2010
SCRUM MASTER DAILY DUTIES28Organize and facilitate the ceremoniesAgile Mëtteg - Who is the Scrum Master?23 February 2010Sprint planning meetingSprint review meeting Sprint retrospective meeting Feedback
SCRUM MASTER DAILY DUTIESFoster Team CollaborationImprove working environmentResolve impediments23 February 2010Agile Mëtteg - Who is the Scrum Master?29
SCRUM MASTER DAILY DUTIESMake sure progress status and estimates are up-to-dateMaximize visibility and communication30Agile Mëtteg - Who is the Scrum Master?23 February 2010
EXERCISEIs the Scrum Master a Project Manager?List the traditional tasks, activities, responsibilities of a PMFor each of them, identify the Scrum role that is responsible for it23 February 201031Agile Mëtteg - Who is the Scrum Master?
CASE STUDYCase study: Project TatoeCommercial software applicationDevelopment team of 8 people1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business AnalystRelease 1.0 planned 6 months after project start4th month now endingVery little dependency on external contributorsPerformance issues require architecture refactoringIt becomes clear that the goal of R 1.0 cannot be metNow, as a Scrum Master, what would you do?23 February 201032Agile Mëtteg - Who is the Scrum Master?
CONCLUSIONThe Scrum Master is conducting a self-organizing teamHe provides guidance, not answersHe is responsible for maximizing the throughput of the team23 February 2010Agile Mëtteg - Who is the Scrum Master?33It’s my way or the highway!Do it because I say soInfluence without AuthorityResponsibility without Power
How to become a scrum master23 February 2010Agile Mëtteg - Who is the Scrum Master?34
 PROFILE / QUALITIESProfileScrum and the values of agility have to be mastered because the Scrum Master is the rule keeperAbilities needed in communication and negociationA development background is a plus but not a mustQualitiesHumility, courage, honesty and humanityMuch more appreciated for their behavior than their technical knowledge23 February 201035Agile Mëtteg - Who is the Scrum Master?

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Agile Mëtteg series - Session 1

  • 1. Who is the Scrum Master?Agile Mëtteg – 23 February 2010
  • 2. OBJECTIVES & AGENDAObjectivesGet a short introduction to agile and the implications of an agile transition for the project management discipline.AgendaThe values of agilityScrum overviewThe processThe Scrum Master roleHow to become a Scrum Master23 February 20102Agile Mëtteg - Who is the Scrum Master?
  • 3. CASE STUDYCase study: Project TatoeCommercial software applicationDevelopment team of 8 people1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business AnalystRelease 1.0 planned 6 months after project start4th month now endingVery little dependency on external contributorsPerformance issues require architecture refactoringIt becomes clear that the goal of R 1.0 cannot be metNow, as a project manager, what would you do?23 February 20103Agile Mëtteg - Who is the Scrum Master?
  • 4. AGILITY – IT’s a mindset23 February 2010Agile Mëtteg - Who is the Scrum Master?4
  • 5. CONTINUOUS IMPROVEMENT PROCESS23 February 2010Agile Mëtteg - Who is the Scrum Master?5Based on the principles of the Deming CycleIncorporate the principle to take benefit of the lessons learned
  • 6. THE THREE PILARSTRANSPARENCY to share a vision and create visibilityensures that aspects of the process that affect the outcome must be visible, agreed and shared to those managing the outcomes.INSPECTION to react rapidlyThe various aspects of the process must be inspected frequently enough so that unacceptable variances in the process can be detected.ADAPTATION to respond more accurately to the needsAn adjustment must be made as quickly as possible to minimize further deviation if one or more aspects of the process are outside acceptable limits, and that the resulting product will be unacceptable 23 February 2010Agile Mëtteg - Who is the Scrum Master?6Source: SCRUM GUIDE By Ken Schwaber, May, 2009
  • 7. THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?7Source: http://www.agilemanifesto.org/
  • 8. THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?8Source: http://www.agilemanifesto.org/
  • 9. PROCESS IS NOT THE SOLE SOLUTION23 February 2010Agile Mëtteg - Who is the Scrum Master?9Processes and tools do not make projects succeed……but people do, So…
  • 10. USE THE TOOL ON THE RIGHT LEVEL23 February 2010Agile Mëtteg - Who is the Scrum Master?10As interactive mean, face to face communication helps to be well and quicker understoodWhen documents, e-mails are more useful to formalize…
  • 11. THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?11Source: http://www.agilemanifesto.org/
  • 12. COMMON SENSE23 February 2010Agile Mëtteg - Who is the Scrum Master?12Comprehensive documentation is useful...But doesn’t provide working software…
  • 13. COMMITMENT IS AN IMPORTANT FACTOR23 February 2010Agile Mëtteg - Who is the Scrum Master?13There is a time to specify and a time to programFind the right balance and learn on your experience…
  • 14. THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?14Source: http://www.agilemanifesto.org/
  • 15. CONTRACT IS USEFUL BUT23 February 2010Agile Mëtteg - Who is the Scrum Master?15A contract will never find upfront a fix for all the issues or problems……but people willing to will, So…
  • 16. COMMITMENT IS AN IMPORTANT FACTOR23 February 2010Agile Mëtteg - Who is the Scrum Master?16Define the scope, the R&R and the conditions to fix a problem when it occursAnd the conditions to fix a problem when occurring…
  • 17. THE 4 VALUESExtract from Manifesto for Agile Software Development:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan23 February 2010Agile Mëtteg - Who is the Scrum Master?17Source: http://www.agilemanifesto.org/
  • 18. FINDINGS ARE KEY FACTORS23 February 2010Agile Mëtteg - Who is the Scrum Master?18IKIWISI is a proven approach since years(IKnow It When ISee It)AND…
  • 19. FINDINGS ARE KEY FACTORS23 February 2010Agile Mëtteg - Who is the Scrum Master?19Findings are a natural mechanism of the feedback loop% Requirements changesProject size in function pointsSo use them as an opportunity to be closer to reality when taken change into account…
  • 20. YOUR ENVIRONMENT TOO…23 February 2010Agile Mëtteg - Who is the Scrum Master?20Take the decisions and adapt realizations to your Environment Usages & Rules Culture
  • 21. SCRUM Overview23 February 2010Agile Mëtteg - Who is the Scrum Master?21
  • 22. DEFINITION & CHARACTERISTICSScrum is a framework for product development, aimed at managing complexity, unpredictability and change23 February 2010Agile Mëtteg - Who is the Scrum Master?22Scrum Characteristics:Delivers iteratively via SprintsChanging plans to take advantage of opportunitiesIncrementally Delivers Business ValueEncourages High Customer Involvement Constantly reflecting and improvingIterationCharacteristics:Timed Boxed PeriodFixed Start and End DateFocused on Short-Term GoalMaintains a Sustainable Paces
  • 23. SCRUM FRAMEWORK23 February 2010Agile Mëtteg - Who is the Scrum Master?23RolesCeremoniesArtifacts Product owner
  • 32. BurndownchartsTHE PROCESS23 February 201024Agile Mëtteg - Who is the Scrum Master?
  • 33. ROLES & RESPONSIBILITIES25Product OwnerResponsible for the success of the productTeamCollectively responsible for the success of the iterationScrum MasterResponsible for the Scrum processAgile Mëtteg - Who is the Scrum Master?23 February 2010
  • 34. The SCRUM master23 February 2010Agile Mëtteg - Who is the Scrum Master?26
  • 35. SCRUM MASTER – ROLE SUMMARYEnsures that the process is understood and followedHelps the development team improve its productivity by facilitating creativity and empowerment, removing "Impediments“ and any other wayHelps the team improve the practices and tools so each increment of functionality is potentially shippableHelps the customer directly drive the functionality developed, maximize ROI and meet his objectivesEnables close cooperation across all roles and functions and removes barriers 27Agile Mëtteg - Who is the Scrum Master?23 February 2010
  • 36. SCRUM MASTER DAILY DUTIES28Organize and facilitate the ceremoniesAgile Mëtteg - Who is the Scrum Master?23 February 2010Sprint planning meetingSprint review meeting Sprint retrospective meeting Feedback
  • 37. SCRUM MASTER DAILY DUTIESFoster Team CollaborationImprove working environmentResolve impediments23 February 2010Agile Mëtteg - Who is the Scrum Master?29
  • 38. SCRUM MASTER DAILY DUTIESMake sure progress status and estimates are up-to-dateMaximize visibility and communication30Agile Mëtteg - Who is the Scrum Master?23 February 2010
  • 39. EXERCISEIs the Scrum Master a Project Manager?List the traditional tasks, activities, responsibilities of a PMFor each of them, identify the Scrum role that is responsible for it23 February 201031Agile Mëtteg - Who is the Scrum Master?
  • 40. CASE STUDYCase study: Project TatoeCommercial software applicationDevelopment team of 8 people1 architect, 3 seniors, 2 juniors, 1 DBA, 1 Business AnalystRelease 1.0 planned 6 months after project start4th month now endingVery little dependency on external contributorsPerformance issues require architecture refactoringIt becomes clear that the goal of R 1.0 cannot be metNow, as a Scrum Master, what would you do?23 February 201032Agile Mëtteg - Who is the Scrum Master?
  • 41. CONCLUSIONThe Scrum Master is conducting a self-organizing teamHe provides guidance, not answersHe is responsible for maximizing the throughput of the team23 February 2010Agile Mëtteg - Who is the Scrum Master?33It’s my way or the highway!Do it because I say soInfluence without AuthorityResponsibility without Power
  • 42. How to become a scrum master23 February 2010Agile Mëtteg - Who is the Scrum Master?34
  • 43. PROFILE / QUALITIESProfileScrum and the values of agility have to be mastered because the Scrum Master is the rule keeperAbilities needed in communication and negociationA development background is a plus but not a mustQualitiesHumility, courage, honesty and humanityMuch more appreciated for their behavior than their technical knowledge23 February 201035Agile Mëtteg - Who is the Scrum Master?
  • 44. CERTIFICATIONSCertifications are delivered by the Scrum Alliance. You need to attend a course and pass a test to be certified.23 February 201036Agile Mëtteg - Who is the Scrum Master?“ The Scrum Alliance certification program bridges the gap between theory and practice.The journey to mastery begins with a Certified ScrumMaster or Certified Scrum Product Owner course. These courses provide a solid foundation to help you make the paradigm shift to managing a project using Scrum.” Scrum Alliance website
  • 45. SCRUM.ORGA new certification program has been launched by Scrum.org since the beginning of February 2010: “Professional Scrum Master”.Founded by Ken Schwaber, the co-creator of Scrum (left the Scrum Alliance)3 levelsBeginner: Scrum (level I)Intermediate: How to use Scrum (level II)Advanced: Using Scrum to optimize value (level III)Class trainings, online assessments (level I and II available), Certifications (coming soon)23 February 2010Agile Mëtteg - Who is the Scrum Master?37
  • 46. QUESTIONS38Agile Mëtteg - Who is the Scrum Master?23 February 2010
  • 47. NEXT STEPS23 February 2010Agile Mëtteg - Who is the Scrum Master?39
  • 48. AGILE PARTNER SERVICESCustom Software Development & MaintenanceOur core business to answer customer needsIS servicesThanks to our expertise we can support IT team to reach their productivity & quality objectives (Assessment, Coaching, Support, Training, Resource delegation…)IS SolutionsTake benefit from commercial or Open Source platform to answer as quick as possible to specific needsIS users servicesWe can support Product & Services owners to work closely with the IT team (Assessment, Coaching, Support, Training, Resource delegation…)23 February 2010Agile Mëtteg - Who is the Scrum Master?40IS users Services14Software Development & SoftwareMaintenance2ISSolutionsIS ServicesAgilityAgility31234Agility
  • 49. NEXT TRAININGS & CERTIFICATIONS23 February 2010Agile Mëtteg - Who is the Scrum Master?41Complete calendar on: http://www.agilepartner.net/training/training_calendar.html
  • 50. RESOURCESAgile Partner: www.agilepartner.netAgile Interest Group Luxembourg:www.aiglu.orgAgile Alliance: www.agilealliance.orgScrum alliance: www.scrumalliance.orgScrum.org23 February 2010Agile Mëtteg - Who is the Scrum Master?42
  • 51. CONTACTSThank You23 February 2010Agile Mëtteg - Who is the Scrum Master?43

Editor's Notes

  • #4: Tatoe (Japanese): example; simile; metaphor; allegory; parable
  • #38: All we know about it is that Scrum.org has been created by people who left the Scrum Alliance organization. It focuses on Scrum users and the promotion of this framework.