Ch3 listening
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The document discusses four types of listening: appreciative listening for pleasure, empathic listening to support the speaker emotionally, comprehensive listening to understand the message, and critical listening to evaluate and decide if you agree. It also lists four causes of poor listening: not concentrating, listening too hard, jumping to conclusions, and focusing on delivery and personal appearance. Finally, it recommends focusing listening on main points, evidence, and techniques used by the speaker.
Ch3 listening
- 2. Four kinds of listening:Appreciative listening—for pleasureEmpathic listening—to provide emotional support for the speakerComprehensive listening—to understand the messageCritical listening—to evaluate and decide whether you agree
- 3. Four causes of poor listening:Not concentrating Listening too hardJumping to conclusionsFocusing on delivery & personal appearance
- 4. Focus your listening...Listen for main pointsListen for evidence (proof, support, examples)Listen for technique (how does the speaker get your attention? Relate to the audience? Gain trust? Organize? Use language? Use eye contact, gestures or visual aids?)
- 5. Listening Activity:While listening to the following speech, take notes with a focus on either main points, evidence or technique. You may work alone or in groups of 2-4 people. After 5-10 minutes to organize your response, we will share our observations.