The document discusses the operational changes in academic libraries over a decade, focusing on the University of California, Merced, which grew from 875 to 6,700 students by 2015. It highlights a significant shift towards electronic resources, with 91% of collections being digital, while still recognizing the need for print materials in the humanities. The library has implemented various services and tools for enhanced access, collaboration, and support, including digital reference services and facilities for faculty and student resources.