Chap 17 managing information systems and communication technology
- 1. Chapter 17 Managing Information Systems and Communication Technology http://www.slideshare.net/Subjectmaterial
- 2. Sr. Chapter Chapter Heading No.No. 1. 3 Understanding the Global context of business (031012) 2. 4 Conducting Business Ethically and Responsibly (250212) 3. 6 Organizing the Business Enterprise (030312) 4. 7 Understanding Entrepreneurship and Small Business (100312) 5. 8 Managing Human Resources (240312) 6. 9 Understanding Employee Motivating, Satisfying & Leadership (140412) 7. 11 Understanding Marketing Processes and Consumer Behavior (280412) 8. 16 Managing Quality and Productivity 9. 17 Managing Information Systems and Communication Technology 10. 19 Understanding Money and Banking 11. 20 Intermediate Term and Lease Financing
- 3. 1. INFORMATION MANAGEMENT: AN OVERVIEW 2. NEW BUSINESS TECHNOLOGIES IN THE INFORMATION AGE 3. TYPES OF INFORMATION SYSTEMS 4. ELEMENTS OF THE INFORMATION SYSTEMS 5. TELECOMMUNICATIONS AND NETWORKS
- 4. QUIZ 4
- 5. INFORMATION MANAGEMENT: AN OVERVIEW Information Managers Managers responsible for designing and implementing systems to gather, organize and distribute information Information Management Internal operations for arranging a firm’s information resources to support business performance and outcomes Data: Raw facts and figures Information: Meaningful, useful interpretation of data Information Systems: Systems for transforming raw data into information that can be used in decision making
- 6. IT Basics • Information Technology (IT) – The various appliances and devices – for creating, storing, exchanging, and using information – in diverse modes, including visual images, voice, multimedia, and business data • E-commerce (Electronic Commerce) – The use of the Internet and other electronic means for retailing and business-to-business transactions
- 7. NEW BUSINESS TECHNOLOGIES IN THE INFORMATION AGE Scope of IS Fleet management Electronic order processing Electronic approvals Evaluation of prospective employees Formulation of firm’s business strategy New management processes Processing payroll data New engineering designs Compiling advertising expenditures Applying Quality control standards to production Keeping employee turnover records Comparing costs against budgeted amounts
- 8. Electronic Business and communication Technologies Electronic Information Technologies Information-systems applications, based on telecommunications technologies, that use networks of appliances or devices to communicate information by electronic means It performs two functions Provides coordination and communication within the firm Speeds up transactions with other firms 8
- 9. Electronic Business and communication Technologies Widely used innovations Fax machines Voice Mail Email Electronic Conferencing Groupware: Lync, group meetings, group email addresses Data communication networks The internet: A gigantic system of more than 100 million interconnected computers in more than 100 countries The world wide web: A standardized code for accessing information and transmitting data over the Internet Servers and browsers Directories and search engines Intranets: Private internal information networks accessible only by employees Extranets: Allow outsiders limited access to internal information networks For definitions: p=474 9
- 10. Networking for Mass Customization Mass Customization: Flexible production process that generates customized products in high volumes at low costs Leaner organizations More flexible operations Increased collaboration Greater independence at company and workplace Improved management processes
- 11. ELEMENTS OF INFORMATION SYSTEM Hardware • Input/ output device, CPU, main memory, program Software • System & Application Telecommunications programs Control • Privacy invasion • Security People Database & Applications • Databases • Word processing, spreadsheets, DBMS, Graphics (ppts) 11
- 12. ELEMENTS OF INFORMATION SYSTEM Computer Networks: A group of two or more computers linked together by some form of cabling (fiber-optic, coaxial, or twisted wire) or by wireless technology to share data or resources such as a printer Hardware: Physical components of a computer network Software: Programs that instruct a computer in what to do 12
- 13. TELECOMMUNICATIONS AND NETWORKS Multimedia Communication Systems Connected network of communication appliances; TV or Fax that may be linked to forms of mass media (such as print publications or TV programming) Examples: Fax, TV, Cell phones, printers and photocopiers that may be linked by satellite with other remote networks Communication Devices PDAs, GPS, cell phones Communication Channels Wired or wireless media that make communication possible Microwave, Satellite, underground cables, fiber optic etc 13
- 14. TELECOMMUNICATIONS AND NETWORKS System Architecture: Location of Computer system’s elements Data entry Data processing systems Networking Wide Area Networks (WANs): Computers linked over long distances Local Area Networks (LANs) : Computers linked in a smaller area, such as all of a firm’s computers within a single building Wi-Fi (Wireless Fidelity): An access point that forms its own small network 14
- 15. TELECOMMUNICATIONS AND NETWORKS Connecting the hardware: Modem: Device that provides a computer to computer link over telephone wire Fiber Optic Cable: Glass fiber cables that carry data in the form of light pulses Client-Server Network – Clients • The laptop or desktop computers through which users make requests for information or resources – Servers • The computers that provide the services shared by users 15
Editor's Notes
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