Cit 2017 presentation
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The document outlines the integrated approach of the Academic and Instructional Services (AIS) at SUNY to improve the learning environment by collaborating with faculty, staff, and students. It emphasizes their commitment to enhancing student success through various services such as online support, academic resources, and faculty development. The AIS aims to create a cohesive educational experience that promotes persistence, retention, and academic rigor across all modes of study.
Cit 2017 presentation
- 1. Academic and Instructional Services: An Integrated Approach to Supporting the Learning Environment SUNY CIT 2017 Oneonta, NY Lisa D’Adamo-Weinstein Dean of Academic and Instructional Services
- 2. Academic & Instructional Services (AIS) • Who We Are & What We Do • Vision • FirstYear Strategy • Mission & Commitments • Fall Highlights • Online+
- 3. Student Success & Development Academic Instructional Services …supporting the learning environment Established July 2016
- 4. Vision Academic and Instructional Services (AIS) is engaged in translating aspects of the academic world to students and aspects of students' learning experiences to faculty and staff. We are integrally connected to all facets of the learning environment life cycle working with developers, faculty, and students to design, deliver, and support student learning.
- 5. Understanding & Building theTeam * Individual & Group Meetings * AIS LeaderTeam * “Water Cooler” Wednesdays * October Retreat *TeamVision & Mission * FallAcademic Conference * Communications Planning BPM/Staffing & Resource Alignment/Assessments * BPM Started * Staffing Realignment & Needs Assessment * Resource Identification * Connecting with Key Stakeholders * Assessment Identification Strategic Planning & Budgeting * BPM Continues * AY17-18 Budget * RCs join (Feb Retreat) * Newsletter &Viewbook * Strategic Planning Meetings * Division Meets @ All College * Full Liaison Model Implementation * Form Faculty & Student Councils Self-Assessments & Tactical Planning Q1 July-Oct‘16 FirstYear Strategy – AY16-17 Q2 Nov’16-Jan‘17 Q3 Feb-Apr’17 Q4 May-July’17 * Division Retreat * Services & Self- Reports * Data Analysis *Tactical Planning * Annual Report
- 6. We accomplish by: working as a collaborative team to support an inclusive student and faculty centered academic experience. identifying and developing partnerships with faculty, staff and key college offices/divisions (OAA, OCGR, OEM, ITS, Decision Support, Advancement and Administration), resulting in enhanced learning experiences and opportunities for students that promote persistence and retention while maintaining academic rigor. consulting and collaborating with faculty to develop enhanced scholarship, strong andragogy, and teaching excellence. providing academic services that support and facilitate students’ navigation of various educational experiences and environments. creating services and resources that span all areas of the academic program, modalities of study and geographic locations to foster student academic success. empowering students to approach their academic endeavors with confidence connecting students, staff, and faculty to resources, people, and opportunities to maximize their academic and professional goals.
- 7. Our commitments are: We demonstrate our respect and concern for students through integrated, seamless service. We surround and permeate the student learning experience to ensure high quality, personal learning that is sustainable and scalable. We meet student needs, increase student success, and positively affect student, faculty, and staff retention. We share a collective mission, vision, and language allowing us to communicate more effectively with each other and better partner with and serve the college community.
- 8. Mapping to Our Primary Stakeholders All of AIS and our key partners – ITS, CML, OEM, OAA (Undergrad, Grad & Nursing) As well as networking with Administration, HR, Foundation, OCGR, etc. Academic Instructional Services …supporting the learning environment
- 9. Presentation,Webinars & Workshop Highlights from Fall 2016 For students • Academic Support & Library OnlineWorkshops • Academic Support & Library Presentations at Residencies & Regional Locations • Student Academic Conference Presentations,Tables & Baskets (Library, Academic Support, Disability Services, Nursing CID & Dean) For staff & faculty • Ed.D. & Allied Health External Review Presentations (Library, Academic Support & Dean) • Digital Day Presentations & Closing Remarks (CID, Library, Instructor Development & Dean) • Fall Academic Conference Presentations & Poster Sessions (All of AIS) • DeveloperWebinars • Instructor Development Workshop &Webinars • NEW January 2017 started enhanced support pilot for 18 faculty new to online
- 10. Instructional DesignTeam Highlights (Sept-Dec ’16) 289 Courses Supported (60% of the UG Online Courses) 102 Service DeskTickets Resolved 98 Minor Revisions 40 Major/New Course Developments 33 Course Name Changes 12 EmergencyADA Reviews 4 Course Prefix Changes DeveloperTraining 43 Course Developers in Online DeveloperTraining Workshop 4 Course DevelopmentWebinars
- 11. “Wicked Problem” Concept – Online + • Over 50% of enrollment at ESC are in online courses • Online courses are available for all ESC students • Many online courses have high enrollment/multiple sections • Course and mode of study completion rates have been analyzed • Online course completion rates are amongst the lowest across modes of study • Many (but not all) of the high enrollment online courses have been designed to Quality Matters standards • High impact of direct support from Academic Support appointments (Metro study) leads to greater course completion and retention rates (not mapped to mode of study) • Early alerts have a positive impact on improving student persistence and course completion • Proactive interventions from student services, library, academic support, etc. are part of what George Kuh calls “High-Impact Educational Practices” • Faculty development about actively engaging students and the positive impact of embedded supports can assist with great student satisfaction & retention • Students with disabilities need certain ADA compliance issues and supports, but universal design principles are supportive of all student learning • Students in nursing and grad also face some of the same issues as students in the School for Undergraduate Studies AIS is uniquely situate to provide a new model for integrated curricular design, student support/engagement, and faculty development called Online+. For this exercise, work as a cross-functional collaborative team to improve the learning environments for all students, focus on how your office addresses the needs of students, developers and faculty who are involved with these high enrollment online courses.
- 12. Empire Online: Online+ • Established model for online design and delivery that adapts to new organizational structures. • Clear division of roles and responsibilities with lines of communication, processes, and policies allows for a defined infrastructure that supports our online course offerings. • Instructional designers work as part of a networked team with other AIS areas to bring more resources into the design options available for faculty/developers. • Embedded supports draw from collegewide resources not just online. These resources are clearly identified so a student can study online and get support at a distance or at one of our regional locations. • Provides a project focused approach to fully implement AIS liaison model and to foster intentional teamwork/cross training. • Expansion of instructor development supports for faculty new to online and the use of a webinars and other “just in time” resources for teaching faculty from all of AIS supports. Pilot Fall 2017 • Each undergraduate division pick 2 courses in revision/development • Graduate & Nursing Schools picked 2 courses in revision/development *IP will phase in after pilot results are evaluated and peer tutoring program expands.
- 13. AIS@esc.edu