Shifting our learning centers: Part 1
Download as PPTX, PDF0 likes392 views
The document discusses the need for higher education learning centers to adapt to online learning amidst unprecedented changes. It emphasizes the importance of providing support to students and staff, developing new online services, and training personnel to effectively manage the shift. Upcoming webinars will focus on immediate responses and long-term planning for sustaining educational quality during this transition.
Shifting our learning centers: Part 1
- 1. Part 1 – Shifting our Learning Centers: Supporting and Engaging our Students Online Dr. Lisa D’Adamo-Weinstein Associate Professor School of Arts & Humanities
- 2. Shifting our Learning Centers: Supporting and Engaging our Students Online In these unprecedented times, the face of higher education is rapidly changing, and our learning centers must adapt to find ways to help our students (the privileged and underprivileged) engage effectively with technology. The realities of how we support students and the services we offer them must adapt to the current shifts to online learning in their content courses. We must expand upon existing online services and/or develop new ones. We must also support/train our staff members to manage the new ways in which our learning centers must operate. Learning centers professionals are going to have to think of ways to deliver services 100% online. We need to think about our staff (students and professionals) and how we train them as well as the ways in which we engage our students who might be struggling with the demands of shifting to new modes of learning. Join this evolving conversation in one or both webinars: Part 1 - Identifying Immediate Needs - this week (3/20/2020) ◦ How we can triage and respond in real time to a rapidly evolving change to our operations? Part 2 - Planning for the Long-term - next week (3/27/2020) ◦ How do we reflect, assess, resource for sustainability, and plan for future change?
- 3. The Immediate: Triage & Respond TAKING STOCK OF THE PRESENT You Your students Your staff Your institution IDENTIFYING BASIC NEEDS Students shift to online Easiest areas to shift Communication strategy Areas that need planning/resources
- 4. How are you doing? • Assess and become aware of: • Your own shifting emotions • Your comfort/discomfort with technology • Your support networks – home & work • Your need for technologically mediated community • Your need to disconnect and find “space” • Your personal circumstances • Your home “office” and your home “co-workers”
- 5. How are your students doing? • What are you hearing? • From students • From administration • From colleagues • From other sources • What can you do? • COMMUNICATE - email • COMMUNICATE – college communications • COMMUNICATE – social media
- 6. How are your staff members doing? • What are you hearing? • From them • From administration • From colleagues • From other sources • What can you do? • Communicate • Support • Establish community • Train
- 7. How is your institution responding? • Assess and become aware of: • Guidelines for new working situations • Resources for staff, faculty and students • Technology supports and resources • Gaps and needs you have to do your job • What you can do to help
- 8. SUNY examples System Level Sample Institutional Level - SUNY Empire State College University at Albany SUNY Oneonta SUNY New Paltz SUNY Plattsburgh SUNY Purchase & Purchase Learning Center SUNY Stonybrook SUNY Remote Teaching Clinic: suny.edu/RemoteTeachingClinic SUNY COVID19 Response website: https://innovate.suny.edu/community/covid19/#webinars SUNY Online Teaching Resources: https://innovate.suny.edu/community/explore/#onlineteaching SUNY Resources Open SUNY Knowledge Base Open SUNY Concierges Guide SUNY Guidance for Continuity & Accessibility SUNY Health Alert website
- 9. Basic Principles Start with technology resources supported by your institution. • They are secure and reliable and are supported by your college’s technlogists and your instructional support specialists. Over-Communicate. How, What, When, & Where Info Chunk Your Materials. First off, you can chunk your own work -- go one week or one topic of support at a time. • Something for them to read • Put your PowerPoint slides online. • Share some YouTube videos related to the topic. • Make your own videos and post them online Create A Support Narrative. Create continuity and connection to their courses and your resources that focus on learning well in new environments, • “As you move online, take a step back, and think about the kind of guidance you give students, put yourself in the shoes of your students, and make sure you post this instructional narrative within your course modules.” Use an online meeting platform Be Kind To Yourself And A Comfort To Your Students • “These are trying times and this is a big transition. Don’t expect that you will accomplish as much in the next few weeks as you had planned.” & • “Keep in mind that your students are really stressed out, social distancing for students is new, and they don’t have your years of experience to help them sort everything out. You can provide great comfort, just letting students know that you have their backs.” Share videos focusing on support and Engaging students online SOURCE – O’DONNELLlearn: “Higher Education is undergoing a mass migration from classroom-based to virtual learning this week. To most of our partners, it feels like drinking from the fire hose! Both faculty and students need support to ensure that they get through this, that we, as a learning community, maintain quality in teaching, and ensure that all students complete their courses successfully.” Adapted From: https://www.wired.com/story/how-to-make-online-learning-work/ & https://www.odlearn.com/post/5-tips-for-engaging-your-learners-when-you-go-virtual
- 10. Features Works across multiple platforms Free accounts available Whiteboard - users can join a Zoom room twice • once from a web browser, tablet/phone and use touchscreens to draw on whiteboard Screen sharing & screen control Breakout Rooms for Drop-in & separate tutoring sessions Additional How to Resources Zoom Video Tutorials on YouTube Rogers, R. (2017). Zoom Breakout Room Tutorial. SUNY Empire International Programs. Retrieved from: https://vimeo.com/264764136 Rogers, R. & Clemens, S. (2018). Using Zoom and Zoom Breakout Rooms to Engage Learners. Digital Day Conference 2018. Saratoga Springs. Retrieved from: https://learn.esc.edu/media/Using+Zoom+Breakout+Rooms+to+engage+with+students+- +Wednesday%2C+January+10%2C+2018+3.02.10+PM/1_47q34dnc/88359311 Breakoutrooms in action – Youtube Video • How to Use Zoom Resources • Zoom Help Center • Getting Started with the Zoom client on Windows and Mac • Zoom Video Tutorials from Zoom • Zoom on iOS • Download the Zoom App for iOS • Getting Started with Zoom for iOS • Zoom on Android • Download the Zoom app for Android • Getting Started with Zoom for Android
- 11. Features • Free accounts available • Works across multiple platforms through Google Chrome or Apps for for smartphones & tablets • Voice calls/Allows for phone calls within the US & Canada • Video-conferencing • Chat platform (instant messaging)– for up to 150 people • Can created different rooms • Message people anytime, even if they’re offline Additional How to Resources In response to the COVID-19 , Google has made Hangouts Premium service free for educational institutions through July 1st. This allows for some accessibility features such as live captioning can be turned on. However, recordings are not automatically captioned. • How to Use Google Hangout Resources • Hangouts Chat Help • Detailed Tutorial: How to Use Google Hangouts
- 12. LIVE STREAMING • 8 Ways Live Streaming for Education is Going to Change the the Future of Learning FACEBOOK LIVE RESOURCES • Using Facebook Live in Higher Education • FB for Education – Schools Out Remote Resources INSTAGRAM LIVE RESOURCES • How do I start a live video on Instagram? • How to go live on Instagram https://www.instagram.com/sunypurchaselearning/ https://www.facebook.com/SUNYPurchaseLC
- 13. Fee-based services are offering things for “free” for the rest of the term This Photo by Unknown Author is licensed under CC BY-NC-ND Articles Ed-Tech Vendors Confront Sudden Opportunity and Risk
- 14. Continuing to share resources… Website that I will continue to update - https://bit.ly/ShiftingLearningCentersOnline Contact Information: Lisa D'Adamo-Weinstein, Ph.D. SUNY Empire State College Associate Professor School of Arts & Humanities tel. 518-220-3512 Lisa.D'Adamo-Weinstein@esc.edu Or dr.lisadw@gmail.com