Collaboration Tools and the Impact on Project Management
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The document discusses the impact of collaboration tools on project management, highlighting key trends, tools, and strategies for enhancing teamwork and innovation in organizations. It emphasizes the importance of adopting agile methodologies, learning from past failures, and implementing change management practices. Additionally, it outlines a six-step process for fostering collaboration and successful project management within businesses.
Collaboration Tools and the Impact on Project Management
- 1. Jesus Hoyos South Florida PMI Dinner Event (December 8, 2011): The impact of collaboration tools and managing projects
- 2. ABOUT JESUS HOYOS INDEPENDENT ANALYST Everything INFLUENCER CRM SPEAKER CONSULTANT GOOGLE ME: JESUS HOYOS, CRM hOp://about.me/jesushoyos
- 3. Agenda 1 2 3 Trends Tools Ideas The Impact of Collabora=on Tools in Managing Projects
- 4. Agenda 1 Trends The Impact of Collabora=on Tools in Managing Projects
- 5. Google Searches about Collabora=on CollaboraUon and Project Management: About 125 million results Social Business: About 3,100,000,000 results Social CRM: 58,000,000 results
- 6. The Cloud • Processes • Agile Social Business • InnovaUon • People • Culture • Yammer CollaboraUon Tools • SocialText • Mobile • Ideas • Crowdsourcing Social CRM • CommuniUes • Social Media
- 7. 124,000 ac=ve conversa=ons – last 30 days
- 8. Key Trends The Gartner 2011 CIO Survey reveals that The 2011 IBM Global CIO study results almost half of all CIOs expect to operate their uncover that both CEOs and CIOs focuses applicaUons and infrastructures via cloud over the next 5 years are in Insight and technologies within the next five years Intelligence, Client in=macy, people skills, Risk Management, Enterprise ArUcle Source: hOp://EzineArUcles.com/ model changes, Industry model changes 6642962 and Revenue model changes. ArUcle Source: hOp://EzineArUcles.com/ A survey by IT staffing company, Robert Half 6642962 Technology of 1400 CIOs across the United States found that more than half are The CIO Tech Poll in July 2011 shows that predic=ng that real-‐=me collabora=on Top areas for investments include cloud technologies such as Jive and SharePoint will compu=ng services (62%), BI & analy=cs surpass email as the chief form of internal (57%), hardware infrastructure: tablets communica=ons in the next 5 years. (55%) and mobile/wireless (54%). ArUcle Source: hOp://EzineArUcles.com/ ArUcle Source: hOp://EzineArUcles.com/ 6642962 6642962
- 9. Key Areas • Community Placorms – Internal and External CommuniUes • Internal CollaboraUon to manage customers – B2B – B2C • Big Data • Knowledge Management • Workflow and BPM • Web and Mobile Apps • Consumers Apps in the Enterprise • Video / FaceUme
- 10. Are we collaboraUng in the enterprise? • Create a private Google site or Facebook group? • Open a Yammer account unUl we get access to Sharepoint? • BCC the VP of Customer Service • Don’t discuss the project failures in the next meeUng • Waterfall vs Agile/Scrum • Are we ready to be agile and innovate? • Are we geing ideas from consumers? • The CEO only has 15 minutes to listen to us? • Where is that updated project plan?
- 11. VocalPoint…
- 12. Dell…
- 13. Project Management Opportunity Agile / Scrum CollaboraUon Social BPM and Ideas Business Knowledge Management
- 14. Project Management Dilemma • Can we be agile? Agile / Scrum • Can we innovate? CollaboraUon and Ideas • Can we be open? • Can we learn from failure? Waterfall Methdology • Always on “beta”
- 15. Agenda 1 2 Trends Tools The Impact of Collabora=on Tools in Managing Projects
- 16. CollaboraUon Tools • Yammer • Google Apps • ChaOer • Tibbr • SocialText • Jive • PBWorks • Lithium • Basecamp • FuzeDigital • GetSaUsfacUon • Sharepoint • LiguidPlanner • LotusNotes • Agile/Scrum Tools • SAP StreamWorks • SocialCast • Oracle WebCenter • QonText • Manymoon
- 17. Key Components 1. Content is Social, and status Updates 2. Enterprise IntegraUon to CRM, ERP, Financials, etc. 3. Mobile and Cloud 4. Internal and External CollaboraUon 5. Real Ume feeds 6. AnalyUcs 7. Document Management 8. Email IntegraUon 9. Tasks and Project Management 10. Ideas 11. ReputaUon Management 12. GameficaUon 13. Events 14. Knowledge Management 15. Video / Chat / VoIP 16. Social Media IntegraUon 17. Many more ….
- 18. Benefits • StaUc project management tool vs. real-‐Ume collaboraUon • Time to market • Crowdsourcing • Reduce cost in informaUon finding • Talent retenUon and producUvity • Manage risks faster • Agile • InnovaUon • ROI?
- 19. Agenda 1 2 3 Trends Tools Ideas The Impact of Collabora=on Tools in Managing Projects
- 20. Ideas to Collaborate • It is about change management • It is about learning from failures • Goldfish effect • It is about metrics
- 21. Six Steps to start CollaboraUng 1. EducaUon and Training 2. Assess Company Culture 3. Learn what failed (history of projects) 4. Set objecUves, goals and metrics 5. Make an acUon plan 6. Start a pilot project
- 22. Step 1: EducaUon and Training • Industry research in your industry or field • Learn about Agile/Scrum • Create a wiki or a Google Docs to share content • Bookmark content with Diigo • Avoid using internal email to share informaUon • Use the free trials from the collaboraUon tools
- 23. Step 2: Assess Company Culture • PersonaliUes – advocate vs. detractors • Are we digital yet? • Capable to collaborate • Internal needs and requirements • Are we PMI CerUfied? • Can we innovate? • Share case studies in your industry • Can HR help with change management? • Can we avoid the Neclix effect?
- 24. Step 3: Learn what failed (history of projects) • Past success stories • Past failures • Document what happened • Learn from lessons • Setup new metrics to learn • Be ready to fail again but be sure to improve fast • Be agile
- 25. Step 4: Set objecUves, goals and metrics • Based on the first 3 steps setup goals, objecUves and metrics • Gather a list of requirements and process to start collaboraUng and innovaUng • Link requirements to real company problems and soluUons
- 26. Step 5: Set up an acUon plan • Project Charter – use a collaboraUon tool for this • Look for execuUve buy in • Look for staff buy in • It is not just that they accept the project but they are part of it – there needs to be commitment
- 27. Step 5: Start a pilot program • In Phases • Use CollaboraUon tools • Measure results everyday • Be ready to fail • Always on “beta” • Be ready for change • Be agile
- 28. Summary 1 2 3 Trends Tools Ideas The Impact of Collabora=on Tools in Managing Projects
- 29. THANK YOU! WWW.JESUSHOYOS.COM Q&A JESUS.HOYOS@SOLVISCONSULTING.COM WWW.SOLVISCONSULTING.COM TWITTER: @JESUS_HOYOS hOp://about.me/jesushoyos