Communication
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This document discusses the topic of communication. It begins with definitions of communication as the exchange of information between two or more individuals with the goal of understanding. It then outlines the communication process and some common barriers to effective communication such as noise, filtering of information, and selective perception. Finally, it summarizes that effective management communication, according to Peter Drucker, requires a focus on rhetoric, managerial identity, and organizational goals. Managers must understand language and use communication for their various roles within an organization.
Communication
- 1. COMMUNICATION PRESENTED BY: YUSUF SIAMWALA PINAL PATEL RUCHITA JAIN VIRAL JAIN KAVAN PATEL
- 2. TOPICS COVERED INTRODUCTION DEFINITIONS PROCESS BARRIERS/LIMITATION SUMMARY OF MANAGEMENT COMMUNICATION IN TRANSITION
- 3. INTRODUCTION
- 4. INTRODUCTION Communication has been derived from Latin word ‘communis’ which means to share. To share in the sense sharing information, thought, emotions and ideas by one person to another. Communication can also be thought off as a vehicle of thought through which information and understanding are transmitted from one person to another.
- 5. DEFINITIONS
- 6. DEFINITIONS Communication is an exchange of facts, ideas, opinions or emotions by two or more persons . Communication is a systematic and continuous process of telling, listening and understanding. Communication is the exchange of information between two or more persons with the intention that receiver interprets the message as intended by speaker.
- 7. CONTINUED... Communication is the two way process of reaching mutual understanding, in which participants not only exchange(encode-decode) information, ideas, news, and feelings but also create and share meaning.
- 8. CONTINUED… Communication is the sum of all the things one person does when he wants to create understanding in the mind of another. Communication is a continuous process where one person encodes the message and send through various medium and another person decodes the message and give feedback to the sender which can be easily understand by below chart…
- 9. PROCESS
- 10. PROCESS
- 11. BARRIERS
- 12. BARRIERS TO COMMUNICATION Noise Lack of planning Semantic problems Cultural barriers Emotions
- 13. CONTINUED… Filtering Information overload Selective perception Stereotype Goal- conflicts
- 14. SUMMARY OF MANAGEMENT COMMUNICATION IN TRANSITION
- 15. SUMMARY “PETER DRUCKER”- FATHER OF MANAGEMENT..stated that manager have to learn and acquire respect for language , to understand what words are and what they actually means. Management should focus on three main issues RHETORIC. MANAGERIAL IDENTITY. ORGANISATIONAL GOALS.
- 16. CONTINUED….. Roles :- ◦ Interpersonal Figurehead Leader Liaison ◦ Informational Monitors Disseminator Spokesperson ◦ Decisional Entrepreneur Crises handler Resources allocator Negotiator
- 17. Continued… Characteristics of Manager’s job:- ◦ Time is fragmented ◦ Values compete ◦ Job is overloaded ◦ Efficiency-core skills Language skills:- ◦ Talking ◦ Listening
- 18. ANY QUESTIONS?