CWI comm 101 pres 1, 2, 3
- 1. Communication Essential to Human Behavior
- 2. What IS communication? Definition Outcomes Communication is the Create shared meaning process by which individuals use symbols and Create understanding behaviors to exchange information Develop relationships O’Hair and Wiemann (2009)
- 3. Why do we communicate? To express affiliation To achieve goals To influence other
- 4. How we communicate… Communication is symbolic Communication requires a shared code Encoding and decoding Communication is linked to culture Communication need not be intentional Interpersonal vs Intrapersonal Communication occurs through various channels Communication is a transactional process
- 5. Models of Communication The Linear Model
- 6. Models of Communication The Interaction Model
- 7. Models of Communication The Competent Communication Model
- 8. Perception A cognitive process through which we interpret our experiences and come to our own unique understandings To gather, organize, and evaluate the information we receive we use schemas
- 9. Schemas: organizing perceptions Schemas are… Types of schemas… Mental structures that put Prototype together related bits of information Stereotype Help you understand how Script things work and how they should proceed Evolve and change over time
- 10. Challenges to perception Selective perception Undue influence Attributions
- 11. Changing perceptions Understand ourselves Understand how we manage our own circles or influence and identities; this changes over time Words crystalize perceptions Check with others Distinguish between facts and inference Monitor the self-serving bias
- 12. Communication and culture Culture is defined as a Culture relates to: person’s beliefs and Values attitudes about their world. Beliefs Their spirituality, their Organizations sense of status and Gender hierarchy, their use of time and physical space, and Physical ability or disability their relationships to one Location another. …all shape our communicative Samovar & Porter, 2003) behaviors.
- 13. Individualism-Collectivism Dimension Individualistic Collective Personal goals and Collective goals take achievements are more priority over individual important than collective goals
- 14. Effective and appropriate intercultural communication Listen effectively Think before speaking or acting Be empathic Do the right thing
- 15. End