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Verbal and Nonverbal
     Communication
Language is a system of symbols,
which are signs or words used to
define a person, idea, or object.
Words have multiple meanings…
                                 Connotative
Denotative meanings               meanings
 …consistent definition    …emotional response

 …definition in the        …attitudinal response
  dictionary                 people have to it
Nature of Language
 Language is symbolic

 Words have multiple meanings

 Thought informs language

 Language is rules by grammar

 Language is bound by context
Functions of Language
    Communication                  Communication
      acquisition                   Competencies
 Learn words of a language     Express feelings

 Learn to use words            Express creativity
  appropriately and
  effectively in the context    Language as a form of
  of the situation               ritual
Nonverbal
 The process of               Sneeze
  intentionally or
  unintentionally signaling    Crying
  meaning through behavior
  other than words             Blush

                               Snore

                               Eye rolling

                               Sniff
What is nonverbal?
 Gestures and body     Physical appearance
  movements
                        Space and environment
 Facial expressions
                        Touch
 Eye behavior
                        Time orientation
 Voice
Presentation 4 and 5
Nonverbal Nature
 Nonverbal behavior is communicative

 Spontaneous and unintentional

 Ambiguous

 More believable than verbal communication
Attitude is communicated by…
 7% by spoken word

 36% by vocal characteristics

 55% by nonverbal behaviors

- Mehrabian and Weiner, 1967
Nonverbal Functions
 Can be contradicting of verbal message

 Regulating interactions, back and forth of
  communication

 Creating immediacy

 Can be deceiving
Nonverbal influencers
 Culture

 Gender

 Mediated

 Ambiguous

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Presentation 4 and 5

  • 1. Verbal and Nonverbal Communication
  • 2. Language is a system of symbols, which are signs or words used to define a person, idea, or object.
  • 3. Words have multiple meanings… Connotative Denotative meanings meanings  …consistent definition  …emotional response  …definition in the  …attitudinal response dictionary people have to it
  • 4. Nature of Language  Language is symbolic  Words have multiple meanings  Thought informs language  Language is rules by grammar  Language is bound by context
  • 5. Functions of Language Communication Communication acquisition Competencies  Learn words of a language  Express feelings  Learn to use words  Express creativity appropriately and effectively in the context  Language as a form of of the situation ritual
  • 6. Nonverbal  The process of  Sneeze intentionally or unintentionally signaling  Crying meaning through behavior other than words  Blush  Snore  Eye rolling  Sniff
  • 7. What is nonverbal?  Gestures and body  Physical appearance movements  Space and environment  Facial expressions  Touch  Eye behavior  Time orientation  Voice
  • 9. Nonverbal Nature  Nonverbal behavior is communicative  Spontaneous and unintentional  Ambiguous  More believable than verbal communication
  • 10. Attitude is communicated by…  7% by spoken word  36% by vocal characteristics  55% by nonverbal behaviors - Mehrabian and Weiner, 1967
  • 11. Nonverbal Functions  Can be contradicting of verbal message  Regulating interactions, back and forth of communication  Creating immediacy  Can be deceiving
  • 12. Nonverbal influencers  Culture  Gender  Mediated  Ambiguous