Context of Fraud in
Digital Ad Ecosystem
April 2017
Augustine Fou, PhD.
acfou [at] mktsci.com
212. 203 .7239
Industry Context
April 2017 / Page 2marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Total digital opportunity: search + display
display spend left for good publishers
$83B digital spend (2017)
Source: eMarketer March 2017
Search Spend
$40 $40
Display Spend Other
$21$30
$3
Google Search FB+Google Display
$4E $11E
CPC Fraud CPM Fraud
(75% of search) (52% of display)
$8$6
$29
(outside Google/Facebook)
$33 programmatic
$24 private exchange$9 open
April 2017 / Page 3marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Top good domains vs “sites that carry ads”
100% bot
pageviews on
“fraud sites”
“sites that carry ads”
Source: Verisign, Q4 2016
329M
domains
$83B
digital
Google
Search
FB+GOOG
Display
$29
billion
“sites you’ve heard of”
WSJ
ESPN
NYTimes
Economist
Reuters
Elle
top 1 million + next 10 million
159 million
carry adsno ads
3%
“Digital spend outside
of Google/Facebook”
April 2017 / Page 4marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Display opportunity for good publishersAdvertisers
Publishers
are left with 30%
Bad Guys
siphon dollars OUT
of the ecosystem
30% ($6B)
60% ($11B)
Ad Blocking
users use ad blocking to
protect themselves
10% ($2B)
Ad Tech
“plumbing” and verification
Source: The Guardian, Oct 2016
$5B to Google Display
$16B to Facebook Display
Display Spend$40B
DisplaySpend
April 2017 / Page 5marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
0
10
20
30
40
50
60
70
80
90
100
retail finance automotive telecom CPG entertainment pharma travel cons.
electronics
indexed spend share
indexed fraud rate
Every industry is affected, CPC vs CPM
High CPC industries
Hit with CPC Fraud
Source: Ad spend share data from IAB, May 2015 | Fraud rate data from Integral Ad Science Q2 2014 Fraud Report
High Spend industries
Hit with CPM Fraud
Fraud comes in large numbers
April 2017 / Page 7marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Ad fraud comes in large numbers…
Increased CPM prices
by 800%
Decreased impressions
volume by 92%
Source: http://adexchanger.com/ad-exchange-news/6-months-after-fraud-cleanup-appnexus-shares-effect-on-its-exchange/
260 billion
20 billion
> $1.60
< 20 cents
April 2017 / Page 8marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Single botnet steals 15% of video spend
Source: Dec 2016 WhiteOps Discloses Methbot Research
“Methbot, steals $2 billion annualized;
and it avoided detection for years.”
1. Targeted video ad inventory
$13 average CPM, 10X
higher than display ads
2. Disguised as good publishers
Pretending to be good
publishers to cover tracks
3. Simulated human actions
Actively faked clicks, mouse
movements, page scrolling
4. Obfuscated data center origins
Data center bots pretended to
be from residential IP addresses
April 2017 / Page 9marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
40-50% web traffic is NHT (Non-Human Traffic)
Distil Networks March 2017 – 39% botsIncapsula Dec 2016 – 52% bots
“The equation of ad fraud is simple:
buy traffic for $1 and sell ads for $10
you make $9 of pure profit.”
Main targets of ad fraud
April 2017 / Page 12marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
CPM and CPC buckets are most targeted
Leads
(CPL)
Sales
(CPA)
Lead Gen
$2.0B
Other
$5.0B
• classifieds
• sponsorship
• rich media
Impressions
(CPM/CPV)
Clicks
(CPC)
Search 27%Display 10%
Video 7%
60% fraud
40% fraud
80% fraud
Mobile 47%
50% fraud
91% digital ad spend Source: IAB 1H 2016 Report
mobile display mobile search
April 2017 / Page 13marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Two key ingredients of CPM and CPC Fraud
Impression
(CPM) Fraud
(includes mobile display, video ads)
1. Put up fake websites and
load tons of ads on the pages
Search Click
(CPC) Fraud
(includes mobile search ads)
2. Use fake users (bots) to
repeatedly load pages to
generate fake ad impressions
1. Put up fake websites to
participate in search networks
2. Use fake users (bots) to type
keywords and click on them to
generate the CPC revenue
screen shots
of fake sites
Fake Websites
(cash-out sites)
April 2017 / Page 15marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Fake sites have no content, no humans
Identical sites
made by template
Alphanumeric
domains
They can sell ad
“inventory” at low prices;
still make huge profits
Source: Sadbottrue.com
April 2017 / Page 16marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Ad dollars diverted to very low CPMs
$40
Display Spend
$16
FB Display
$11E
$5Google Display
CPM Fraud
$8
$33 programmatic
$24 private exchange$9 open
100% bot traffic
“fraud (cash out) sites”
• No content
• Stolen content
• Fake content
low CPMs
higher CPMs
“sites with real content that
real humans want to read”
Source: DCN/ WhiteOps 2015
Fake Visitors
(bots)
April 2017 / Page 18marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Bots are automated browsers used for fraud
Headless Browsers
Selenium
PhantomJS
Zombie.js
SlimerJS
Mobile Simulators
35 listed
April 2017 / Page 19marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Bots range in sophistication, and therefore cost
Javascript on
page or scripts
Sophisticated (29%)Moderate (46%)Simple (25%)
Headless browsers
in data centers
Malware on humans’
devices (residential)
Less sophisticated More sophisticated
Source: AdAge/Augustine Fou, Mar 2014 Source: Forensiq Source: Augustine Fou, Oct 2015
1 cent CPMs 10 cent CPMs 1 dollar CPMs
Source: Distil Networks 2017
April 2017 / Page 20marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Mobile fraud doesn’t even need bots
Bad apps load tons
of impressions in
background
Source: Forensiq
Fake mobile devices
install apps and
interact w/ them
Download and Install
Launch and Interact
Directly measured examples
April 2017 / Page 22marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Some campaigns have very little humans (blue)
Phone calls as conversion events
Comparing five paid display sources
April 2017 / Page 23marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
But only humans convert, bots don’t …
Measure
Ads
Measure
Arrivals
Measure
Conversions
346
1743
5
156
A
B
30X more human
conversion events
• More arrivals
• Better quality
more humans (blue)
good publishers
low-cost media,
ad exchanges
April 2017 / Page 24marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
About the Author
April 2017
Augustine Fou, PhD.
acfou [at] mktsci.com
212. 203 .7239
April 2017 / Page 25marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Dr. Augustine Fou – Independent Ad Fraud Researcher
2013
2014
Follow me on LinkedIn (click) and on Twitter
@acfou (click)
Further reading:
http://www.slideshare.net/augustinefou/presentations
https://www.linkedin.com/today/author/augustinefou
2016
2015
April 2017 / Page 26marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Harvard Business Review – October 2015
Excerpt:
Hunting the Bots
Fou, a prodigy who earned a Ph.D. from MIT at
23, belongs to the generation that witnessed
the rise of digital marketers, having crafted his
trade at American Express, one of the most
successful American consumer brands, and at
Omnicom, one of the largest global advertising
agencies. Eventually stepping away from
corporate life, Fou started his own practice,
focusing on digital marketing fraud
investigation.
Fou’s experiment proved that fake traffic is
unproductive traffic. The fake visitors inflated
the traffic statistics but contributed nothing to
conversions, which stayed steady even after the
traffic plummeted (bottom chart). Fake traffic is
generated by “bad-guy bots.” A bot is computer
code that runs automated tasks.

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Context of Fraud in Digital Advertising Ecosystem

  • 1. Context of Fraud in Digital Ad Ecosystem April 2017 Augustine Fou, PhD. acfou [at] mktsci.com 212. 203 .7239
  • 3. April 2017 / Page 2marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Total digital opportunity: search + display display spend left for good publishers $83B digital spend (2017) Source: eMarketer March 2017 Search Spend $40 $40 Display Spend Other $21$30 $3 Google Search FB+Google Display $4E $11E CPC Fraud CPM Fraud (75% of search) (52% of display) $8$6 $29 (outside Google/Facebook) $33 programmatic $24 private exchange$9 open
  • 4. April 2017 / Page 3marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Top good domains vs “sites that carry ads” 100% bot pageviews on “fraud sites” “sites that carry ads” Source: Verisign, Q4 2016 329M domains $83B digital Google Search FB+GOOG Display $29 billion “sites you’ve heard of” WSJ ESPN NYTimes Economist Reuters Elle top 1 million + next 10 million 159 million carry adsno ads 3% “Digital spend outside of Google/Facebook”
  • 5. April 2017 / Page 4marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Display opportunity for good publishersAdvertisers Publishers are left with 30% Bad Guys siphon dollars OUT of the ecosystem 30% ($6B) 60% ($11B) Ad Blocking users use ad blocking to protect themselves 10% ($2B) Ad Tech “plumbing” and verification Source: The Guardian, Oct 2016 $5B to Google Display $16B to Facebook Display Display Spend$40B DisplaySpend
  • 6. April 2017 / Page 5marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou 0 10 20 30 40 50 60 70 80 90 100 retail finance automotive telecom CPG entertainment pharma travel cons. electronics indexed spend share indexed fraud rate Every industry is affected, CPC vs CPM High CPC industries Hit with CPC Fraud Source: Ad spend share data from IAB, May 2015 | Fraud rate data from Integral Ad Science Q2 2014 Fraud Report High Spend industries Hit with CPM Fraud
  • 7. Fraud comes in large numbers
  • 8. April 2017 / Page 7marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Ad fraud comes in large numbers… Increased CPM prices by 800% Decreased impressions volume by 92% Source: http://adexchanger.com/ad-exchange-news/6-months-after-fraud-cleanup-appnexus-shares-effect-on-its-exchange/ 260 billion 20 billion > $1.60 < 20 cents
  • 9. April 2017 / Page 8marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Single botnet steals 15% of video spend Source: Dec 2016 WhiteOps Discloses Methbot Research “Methbot, steals $2 billion annualized; and it avoided detection for years.” 1. Targeted video ad inventory $13 average CPM, 10X higher than display ads 2. Disguised as good publishers Pretending to be good publishers to cover tracks 3. Simulated human actions Actively faked clicks, mouse movements, page scrolling 4. Obfuscated data center origins Data center bots pretended to be from residential IP addresses
  • 10. April 2017 / Page 9marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou 40-50% web traffic is NHT (Non-Human Traffic) Distil Networks March 2017 – 39% botsIncapsula Dec 2016 – 52% bots
  • 11. “The equation of ad fraud is simple: buy traffic for $1 and sell ads for $10 you make $9 of pure profit.”
  • 12. Main targets of ad fraud
  • 13. April 2017 / Page 12marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou CPM and CPC buckets are most targeted Leads (CPL) Sales (CPA) Lead Gen $2.0B Other $5.0B • classifieds • sponsorship • rich media Impressions (CPM/CPV) Clicks (CPC) Search 27%Display 10% Video 7% 60% fraud 40% fraud 80% fraud Mobile 47% 50% fraud 91% digital ad spend Source: IAB 1H 2016 Report mobile display mobile search
  • 14. April 2017 / Page 13marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Two key ingredients of CPM and CPC Fraud Impression (CPM) Fraud (includes mobile display, video ads) 1. Put up fake websites and load tons of ads on the pages Search Click (CPC) Fraud (includes mobile search ads) 2. Use fake users (bots) to repeatedly load pages to generate fake ad impressions 1. Put up fake websites to participate in search networks 2. Use fake users (bots) to type keywords and click on them to generate the CPC revenue screen shots of fake sites
  • 16. April 2017 / Page 15marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Fake sites have no content, no humans Identical sites made by template Alphanumeric domains They can sell ad “inventory” at low prices; still make huge profits Source: Sadbottrue.com
  • 17. April 2017 / Page 16marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Ad dollars diverted to very low CPMs $40 Display Spend $16 FB Display $11E $5Google Display CPM Fraud $8 $33 programmatic $24 private exchange$9 open 100% bot traffic “fraud (cash out) sites” • No content • Stolen content • Fake content low CPMs higher CPMs “sites with real content that real humans want to read” Source: DCN/ WhiteOps 2015
  • 19. April 2017 / Page 18marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Bots are automated browsers used for fraud Headless Browsers Selenium PhantomJS Zombie.js SlimerJS Mobile Simulators 35 listed
  • 20. April 2017 / Page 19marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Bots range in sophistication, and therefore cost Javascript on page or scripts Sophisticated (29%)Moderate (46%)Simple (25%) Headless browsers in data centers Malware on humans’ devices (residential) Less sophisticated More sophisticated Source: AdAge/Augustine Fou, Mar 2014 Source: Forensiq Source: Augustine Fou, Oct 2015 1 cent CPMs 10 cent CPMs 1 dollar CPMs Source: Distil Networks 2017
  • 21. April 2017 / Page 20marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Mobile fraud doesn’t even need bots Bad apps load tons of impressions in background Source: Forensiq Fake mobile devices install apps and interact w/ them Download and Install Launch and Interact
  • 23. April 2017 / Page 22marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Some campaigns have very little humans (blue) Phone calls as conversion events Comparing five paid display sources
  • 24. April 2017 / Page 23marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou But only humans convert, bots don’t … Measure Ads Measure Arrivals Measure Conversions 346 1743 5 156 A B 30X more human conversion events • More arrivals • Better quality more humans (blue) good publishers low-cost media, ad exchanges
  • 25. April 2017 / Page 24marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou About the Author April 2017 Augustine Fou, PhD. acfou [at] mktsci.com 212. 203 .7239
  • 26. April 2017 / Page 25marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Dr. Augustine Fou – Independent Ad Fraud Researcher 2013 2014 Follow me on LinkedIn (click) and on Twitter @acfou (click) Further reading: http://www.slideshare.net/augustinefou/presentations https://www.linkedin.com/today/author/augustinefou 2016 2015
  • 27. April 2017 / Page 26marketing.scienceconsulting group, inc. linkedin.com/in/augustinefou Harvard Business Review – October 2015 Excerpt: Hunting the Bots Fou, a prodigy who earned a Ph.D. from MIT at 23, belongs to the generation that witnessed the rise of digital marketers, having crafted his trade at American Express, one of the most successful American consumer brands, and at Omnicom, one of the largest global advertising agencies. Eventually stepping away from corporate life, Fou started his own practice, focusing on digital marketing fraud investigation. Fou’s experiment proved that fake traffic is unproductive traffic. The fake visitors inflated the traffic statistics but contributed nothing to conversions, which stayed steady even after the traffic plummeted (bottom chart). Fake traffic is generated by “bad-guy bots.” A bot is computer code that runs automated tasks.